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“Best laid out and most photogenic conference center I have ever been to.” 5 of 5 stars
Review of BEST WESTERN PREMIER The Central Hotel & Conference Center

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BEST WESTERN PREMIER The Central Hotel & Conference Center
3.0 of 5 Hotel   |   800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #2 of 50 Hotels in Harrisburg
Certificate of Excellence 2014
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Best laid out and most photogenic conference center I have ever been to.”
5 of 5 stars Reviewed August 4, 2013

The facility is like a compound, with enough meeting areas, rooms, and common space to accomodate an entire convention comfortably. Open stairwells and high ceilings make the space very inviting, and the blend of brickwork and hardwood decor makes for great photo ops and a cozy feeling. The rooms are well appointed and quiet, with excellent showers and a real thermostat. The location is convenient but not too busy and has plenty of retail shops and grocery stores nearby. The attached pub is inviting and well stocked, providing a splendid breakfast and great place to relax. Altogether a lovely and superbly functional hotel.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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752 reviews from our community

Traveler rating
    493
    194
    48
    13
    4
See reviews for
280
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Columbia, South Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 4, 2013

Hotel was great. Clean,friendly staff,great accommodations.First time in the premier brand of the chain and very impressed. Room was roomy and very comfortable from the bed,chair,and bathroom.traveled with a group and did not hear a single complain.would stay there again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, August 4, 2013
Dear Loyal Best Western Guest,

We would first like to thank you for your loyalty to Best Western, and are pleased to hear that your first Premier experience was just that! Best Western Premier Properties possess a conspicuous atmosphere of refinement and style utilizing the highest quality furnishings and amenities including premium towels and linen, as well as deluxe bath amenities, for a truly comfortable stay. Our team members are proud to provide our guests with an exceptionally clean, well maintained experience, and we thank you for recognizing our continued efforts! We hope to welcome you, and the group with whom you traveled, back to the Best Western Premier, the Central Hotel during future visits to the Harrisburg, Hershey region. Thank you again for your loyalty to Best Western, and for choosing to Stay with People Who Care.

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2013

Overall, a nice hotel. Rooms were roomy and comfortable. Staff was very friendly and helpful. Reservation was for one suite and two rooms. When we got there, they did not have the suite, but the staff was excellent in resolving the problem for us, and we were very pleased with the accommodations.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northvale, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2013

What a wonderful hotel. My thanks to Peter the Manager, Stacy,Lauren,Steve at front desk, James the pool attendent,all the housekeepers, and Nicki or waitress. The Hotel is spotless our rooms were cleaner than any hotel I have been in. All of the above people made us feel like we were the most important people in the hotel. Don't look at any other hotels stay here you will be trilled. They made our vacation so much more enjoyable. Thanks Best Westin!

Room Tip: We overlooked the pool. Very quiet. Pool did close at 10PM as they said. They paid strict attention...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, August 4, 2013
Dear GeorgeB,

Thank you for sharing your comments regarding your experience with us at the Best Western Premier, the Central Hotel. I appreciate your recognition of several of our team members, and am proud of not only these individuals, but our entire team who is dedicated to providing exceptional experiences for our guests. Orlando, James, Jessie, and Jamie, our Rooms Division Management Team, do a remarkable job working with our team members on a daily basis to ensure our guests not only experience clean, well-maintained accommodations, but also receive friendly, personalized service from team members who truly care. Our entire team is pleased to hear we were able to exceed your expectations by providing you and your family with an enjoyable and memorable vacation to the Harrisburg, Hershey region. We hope to provide you with an equally memorable experience again in the near future!

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yonkers, New York, United States
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 1, 2013

Just returned from this hotel and I had to write a review right away!!! Stayed 7/30/13. This hotel was awesome!! From the time you walk into the vast lobby (with its own bar) you know you are in a nice hotel. The room I had was a Central King room and it was amazing!!! It had a big table with six chairs and a sofa bed and nice size flat screen T.V. The master bedroom was divided by double doors with curtains for privacy for the adults and also had its own 42 in T.V. The room was extremely clean and the window overlooked the pool!! I requested a room away from the highway due to reading other reviews and was given my choice. There are also separate thermostats so each room can be cooled to your liking. The attached restaurant (O'Riley's) was great!!! The kids ate for free (Breakfast & Lunch) and they have an extensive bar and beer menu. Each morning there is free coffee in the lobby and in the evening free chocolate chip cookies and juice. The indoor pool was nice! A little cool when you first get in but fine afterwards. There were plenty of towels and when they ran out as soon as the front desk was notified they brought more towels right away. All the staff were extremely nice and accommodating. Even the lobby bathrooms were spotless!! They also have 4 computers and a printer in the lobby free to use for whatever you need. The location is by plenty of stores and restaurants and the front desk will gladly print you out a list of other places to eat. It was a 20 min trip to Hershey park which was great!!!!!! I will definitely stay at this hotel again if I am in the Harrisburg area. I will also let my friends who travel to Hershey park know about this hotel!!!!

Room Tip: If you like to sleep in and not be awaken by the sun get a room with a window facing the pool!!!! my...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, August 4, 2013
Dear Valued Guest,

We appreciate your wonderful comments regarding your time with us, and are happy to hear we exceeded your expectations! Our team is pleased to provide all our guests with clean, well maintained accommodations, and we thank you for recognizing our continued efforts! We are privileged to have a dedicated team of individuals who take pleasure in fulfilling requests for our guests. O’Reilly’s Tap Room & Kitchen offers great food & beverage selections aimed to satisfy the needs of both our business, and leisure travelers, in a comfortable, convenient, and casual dining atmosphere. We truly look forward to welcoming you back to the Best Western Premier, the Central Hotel during future visits to the Harrisburg, Hershey region, and thank you again for your exceptional feedback!

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2013 via mobile

We were very happy to bring our 20 family members to stay here while visiting Hershey Park. With a close commute and great staff staying here was a no brainer. And O'Reilly's pub had a delicious breakfast buffet and their chef was more than happy to prepare special food for our guest with severe food allergies. Looking forward to future stays.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, July 31, 2013
Dear Central Guest,

Thank you for sharing your comments regarding your recent experience with us at the Central Hotel Harrisburg/ Hershey! We appreciate your wonderful remarks regarding the exceptional service provided by our team, as well as our convenient location to Hershey! I am pleased to hear that you were able to enjoy our extensive breakfast buffet, and am proud of our team members for preparing special requests for your family members with diet restrictions! We look forward to welcoming you back to the Central Hotel again in the near future! Thank you again for your wonderful comments; we look forward to providing you with another memorable experience in the future!

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier
The Central Hotel Harrisburg/ Hershey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erie, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

This hotel was fantastic! The staff was very helpful and the room was very comfortable. The breakfast buffet was delicious, the room was spacious and handicapped accessible, as my daughter had a bad soccer accident and tagged along with me on a business trip. We used Priceline to book this room, but we will definitely recommend this hotel to all our friends and will stay here again when traveling to Harrisburg.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, July 31, 2013
Dear Central Guest,

We appreciate you taking the time to share your observations following your recent stay with us at the Central Hotel Harrisburg/ Hershey! Our team is proud to provide clean, comfortable, and well maintained accommodations for our guests. It was a pleasure meeting you, and your daughter in O’Reilly’s Pub while you enjoyed our breakfast buffet! We hope to have an opportunity to welcome you back to the Central Hotel again in the near future! In the future, consider reserving with us directly at TheCentralHotelHarrisburg.com where we also provide Special Rates to avoid any apprehension regarding an Online Travel Agency site. Thank you again for your wonderful comments; we look forward to providing you with another memorable experience in the future!

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier
The Central Hotel Harrisburg/ Hershey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER The Central Hotel & Conference Center

Address: 800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Harrisburg
#2 Business Hotel in Harrisburg
#2 Family Hotel in Harrisburg
#3 Best Value Hotel in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER The Central Hotel & Conference Center 3*
Number of rooms: 174
Official Description (provided by the hotel):
At the Best Western Premier, the Central Hotel you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations. We are confident we will provide a memorable overnight experience through friendly, personalized service paired with a distinct style, and plush guest room amenities sure to please. O’Reilly’s Tap Room & Kitchen, our on-site full service restaurant, offers breakfast, lunch, and dinner daily, and features fresh local favorites, as well as classic Irish specialties. All of our guest room accommodations include: 42-inch flat-screen television complete with HD service, Complimentary wireless high-speed internet access, Refrigerator, Coffee Maker, and Microwave, IHome clock radio and docking station, Iron/Ironing Board, In room Safe, Complimentary Bottled Water, and full use of all hotel amenities including Heated Indoor Pool, Fitness Center, Guest Laundry, Dry Cleaning Service, Extensive Business Center, and Sundries Shop.Our location is convenient to both I-81, and I-83, just east of Harrisburg, and west of Hershey. Our proximity to the Harrisburg International Airport, and Harrisburg’s Train and Bus Station, paired with complimentary shuttle service to each, make The Central Hotel a perfect venue for overnight guests. ... more   less 
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Also Known As:
Best Western Premier The Central Hotel And Conference Center
Best Western Premier The Central Hotel Harrisburg
Sheraton Hotel Harrisburg Pa
Four Points By Sheraton Harrisburg
Sheraton Harrisburg
Harrisburg Sheraton
Harrisburg Four Points
Four Points Harrisburg

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