We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Great Manager !” 5 of 5 stars
Review of BEST WESTERN PREMIER The Central Hotel & Conference Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added BEST WESTERN PREMIER The Central Hotel & Conference Center to your Saves list
BEST WESTERN PREMIER The Central Hotel & Conference Center
3.0 of 5 Hotel   |   800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #2 of 50 Hotels in Harrisburg
Bellefonte, PA, USA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“A Great Manager !”
5 of 5 stars Reviewed May 2, 2013

I am a recently diagnosed cancer patient who would very much like to attend her 55th high school class reunion at this hotel. When I called for a reservation, the only room available was one at poolside w/ a high noise level, and I need to take frequent naps. I spoke w/ the manager Peter and he was so caring and compassionate and assured me that he would make sure that I had a nice, quiet room. I was VERY impressed and look forward to my visit!

Stayed May 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

658 reviews from our community

Traveler rating
    426
    173
    45
    11
    3
See reviews for
254
98
16
180
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed April 29, 2013

A group of us travels to Harrisburg every April for an alpaca show. We've tried many local hotels, but the BW Premier provided the hands-down the best experience we've had in fourteen years. Every staff member was welcoming and helpful; the room was spotless and well-appointed; and the breakfast buffet delicious. All that for a very competitive rate. Highly recommended!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springdale, Arkansas
2 reviews
5 of 5 stars Reviewed April 22, 2013

I can see why they are a Premier Hotel, the customer service goes way above and beyound. At first I thought it was just the front desk staff (Jennifer and Bridgette) but then when that same above level service extended into the Restaraunt (Rachel - Waitress & the Chef - Great Food) then the Maintenance Crew when I had a TV signal Loss, Maid service for a late check out, and just everyone of the staff I encountered.. I travel alot (business) and I have had a lot of good and some bad experiences, This Hotel is a breathe of fresh air to know there is truely Customer Service still alive and well out there. See for yourself when you go to the Harrisburg Area. They wont let you down.

Room Tip: I stayed in a corner room which has a balcony, that was nice to be able to step outside.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 21, 2013

The hotel was very clean, the staff were very friendly. The room was well lit, spacious , had a nice flat screen, Fridge and microwave. The room was nicely laid out for a business traveler
The Restaurant had a nice range on the menu and the beer selection is outstanding.

Room Tip: Request away from lobby area
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, April 22, 2013
Dear Valued Guest,

Thank you for taking a moment to share your feedback regarding your stay with us at the Best Western Premier, the Central Hotel. Your comments regarding our clean, well-appointed guest rooms, as well as our friendly, personalized service are a tribute to our dedicated team members who make a concerted effort to exceed our guests’ expectations each and every day.

We look forward to welcoming you back during future business travels in the Harrisburg, Hershey area. Please do not hesitate to contact me directly if you wish to inquire about adding your company to our Corporate Traveler Program! We look forward to welcoming you back in the near future!

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain Top, Pennsylvania
1 review
5 of 5 stars Reviewed April 21, 2013

The staff,and management are very helpful ans pleasant.Rooms were clean comfortable,and well stocked.
A few particular staff members that were profoundly professional and helpful were Jennifer,and Bridgette at the front desk, and Crystal Rucker the server in the restaurant . Crystal was absolutely the best person in my experience at this hotel she should be the standard at which the other servers should strive to achieve,she treats the people that will surely not tip her the same as those that will surely tip her extremely well!

Room Tip: The bottom floor rooms open right to the pool so you can walk out the door of your room into the poo...
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed April 19, 2013

- was very pleased with my experience - of particular note is the little note that the space under the bed was also cleaned - had a bad experience in the past and this effort was very much appreciated.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, April 21, 2013
Dear Valued Central Guest,

We appreciate your wonderful comments regarding your stay with us, and are pleased that we were able to exceed your expectations! Our team takes pride in providing our guests with clean, well maintained accommodations, and we thank you for recognizing our efforts! We are privileged to have a dedicated team of individuals who truly care for our guests, and their accommodations. Paired with industry leading tools and resources from Best Western, we are proud to provide guest rooms that are clean and fresh for all our guests! We look forward to welcoming you back to the Best Western Premier, the Central Hotel during future visits to the Harrisburg, Hershey region.

Best Regards,


Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013 via mobile

My 8 year old son and I stayed here for three nights recently and had a wonderful stay. The hotel is in great condition with a large, lodge-like lobby, a game room, and a pub with hearty and affordable breakfast, lunch, dinner and happy hour. The pool was immaculate and the laundry worked well (free Tide detergent at front desk). The gym was spotless and had nice equipment.

Our room had two very comfortable queen beds. The set-up reminded me of a Hilton Garden Inn with many outlets for devices and mini-fridge and microwave (I liked the beds here more - amazingly comfortable). The location was great - next to a small mall with a Giant supermarket and other stores. A complimentary shuttle is available for airport and Amtrak pick-ups and drop-offs.

The staff was the warmest I've encountered in the dozens of hotels I've stayed at in my many travels. Every staff member - at front desk and in hallways - greeted us with a smile. A special thanks to those at the front desk and to night manager Yvonne, who went out of their way to help us with everything from breakfast to laundry to shuttle. Thanks so much for making our stay such an enjoyable and memorable one. : )

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PREMIER The Central Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PREMIER The Central Hotel & Conference Center

Address: 800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Harrisburg
#2 Family Hotel in Harrisburg
#3 Romantic Hotel in Harrisburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PREMIER The Central Hotel & Conference Center 3*
Number of rooms: 174
Official Description (provided by the hotel):
At the Best Western Premier, the Central Hotel you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations. We are confident we will provide a memorable overnight experience through friendly, personalized service paired with a distinct style, and plush guest room amenities sure to please. O’Reilly’s Tap Room & Kitchen, our on-site full service restaurant, offers breakfast, lunch, and dinner daily, and features fresh local favorites, as well as classic Irish specialties. All of our guest room accommodations include: 42-inch flat-screen television complete with HD service, Complimentary wireless high-speed internet access, Refrigerator, Coffee Maker, and Microwave, IHome clock radio and docking station, Iron/Ironing Board, In room Safe, Complimentary Bottled Water, and full use of all hotel amenities including Heated Indoor Pool, Fitness Center, Guest Laundry, Dry Cleaning Service, Extensive Business Center, and Sundries Shop.Our location is convenient to both I-81, and I-83, just east of Harrisburg, and west of Hershey. Our proximity to the Harrisburg International Airport, and Harrisburg’s Train and Bus Station, paired with complimentary shuttle service to each, make The Central Hotel a perfect venue for overnight guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Cheap Tickets, Hotels.com, TripOnline SA and Tingo so you can book your BEST WESTERN PREMIER The Central Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier The Central Hotel And Conference Center
Best Western Premier The Central Hotel Harrisburg
Sheraton Hotel Harrisburg Pa
Four Points By Sheraton Harrisburg
Sheraton Harrisburg
Harrisburg Four Points
Harrisburg Sheraton
Four Points Harrisburg

Owners: What's your side of the story?

If you own or manage BEST WESTERN PREMIER The Central Hotel & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.