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BEST WESTERN PREMIER The Central Hotel & Conference Center
3.0 of 5 Hotel   |   800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #2 of 50 Hotels in Harrisburg
Certificate of Excellence 2014
Arlington, Texas
Top Contributor
70 reviews 70 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
“Nice and Spacious”
5 of 5 stars Reviewed January 28, 2013

This hotel was more than I expected. It has the amenities of a 4 star hotel with fantastic customer service. I was blew away with the size of the rooms. The bed was comfortable, the bathroom had a great water flow(which is not always assume at hotels), living space and great viewing hi def TV. I had a view overlooking the indoor pool which was nice. The fitness center was equipped with free weights along with the tread mills and cross trainers. The staff were very friendly and catered to any request I had. The restaurant had some of the best wings I tasted and its good to go during happy hour since it is 1/2 off.

Room Tip: A room by the highway may be a little noisy.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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748 reviews from our community

Traveler rating
    490
    193
    48
    13
    4
See reviews for
278
113
17
213
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Jersey shore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 20, 2013

This Best Western is the top of the line! Best of the best! I never knew I loved the brand until I stayed her. The lobby is inviting and a great area just to hang out. They have a bar, tables, big screen tv's and a business center. Steve at the front desk provided exceptional customer service. Our poolside rooms felt like we were at a private resort. The rooms are modern and have everything you need. The hotel manager on duty was exceptional! The hotel staff really did everything to make our stay an awesome experience. Great hotel for families!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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west chester
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2013

Made the reservation online was impressed with the staff and many aspects of the Hotel amenities.

The Pool and Exercise room are huge and the equipment they had an Ellictapal which I can never find at most hotels.

The breakfast is a full Irish Breakfast Buffet for $8.95 or free if you make that part of your room selection. Love the Biscuits and Gravy.

The food at O'Reilly's Pub was great I recommend the Crab Sandwich or the Ceasar Salad.

Great price and great location.

Room Tip: Room 201 or any corner room has a balcony
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, January 20, 2013
Dear Central Guest,

Thank you for your comments regarding your recent experience with us at the Central Hotel Harrisburg/ Hershey. We also appreciate your positive remarks regarding O'Reilly's Pub, located at the hotel. Our goal is to provide all of our guests with an exceptional experience, and I am pleased our team was able to do so. We look forward to welcoming you back to the Central during future business travels in the area.

Best Regards,

Peter J. Chiccarine
General Manager
BEST WESTERN PREMIER, the Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 16, 2013

I have been patronizing this hotel for several years and have always been pleased with the customer service. I am pleased to report more than ever the customer service at this hotel is at an all time new high level. I would like to thank Bridget, front desk representative for making my check in experience the best I have experienced. If you are traveling through Harrisburg I strongly recommend staying at this hotel and if you are fortunate, you will have the distinct pleasure of meeting Bridget. Thank You.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, January 20, 2013
Dear Valued Guest,

Thank you for sharing your wonderful comments regarding our team, and experience with us at the Central Hotel! Our team is proud to provide our guests with great service, and I am pleased to hear that we were able to do so during your recent time with us. Bridget is a fairly new addition to our team, and she has certainly raised our level of guest awareness at the front desk! We look forward to welcoming you back in the future, and again, thank you for your feedback!

Best Regards,

Peter J. Chiccarine
General Manager
BEST WESTERN PREMIER, the Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2013

Stayed one night for a two day conference held on location. Easy to call and book the room. Room was recently updated and clean with lots of power outlets, however wireless signal was weak in my second floor room on my phone.

Conference facilities were good, staff were very kind, prompt, and attentive!

The lobby was interesting with many nooks for seating, and I appreciated that it looked different from other standard large chain lobbies. Some strip malls within walking distance, but that seemed to be about it in terms of walking. While the room had the now-standard water saving towel laundering literature, it would be nice to learn about any other sustainable efforts happening here.

Again, lovely staff. I would stay here again for a future conference.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Clarks Summit, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 15, 2013

We had a very good experience at this hotel. The staff was friendly, the room was clean, and the location was convenient. There was a large lobby and meeting rooms so weddings and meetings would be a good bet here. And there was a bar/restaurant attached which was very nice.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, January 20, 2013
Dear Central Guest,

We appreciate you sharing your remarks regarding your time with us at THE BEST WESTERN PREMIER, the Central Hotel Our team is dedicated to continuing to enhance our guest service, and we look forward to continued improvments at the Central. We appreciate your recognition of our flexible meeting and conferencing space, in addition to one of the largest ballrooms in the Harrisburg/Hershey region. It is our flexible space, central location, and dedicated service team, that make the Central Hotel the perfect venue for meetings, conferences, weddings, or other events! Our on-site restaurant, O'Reilly's, and our beatiful atrium add to our guests' experiences and truly distinguish us from other hotels in the area. We thank you for your wonderful comments, and look forward to having you back when you return to the Harrisburg/ Hershey region!

Best Regards,

Peter J. Chiccarine
General Manager
BEST WESTERN PREMIER, the Central Hotel
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Saratoga Springs, New York
Top Contributor
96 reviews 96 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 13, 2013

I stay here a lot for business. Rooms are consistently clean and staff is always friendly. Restaurant on site is over priced, but lots of other choices very close by. Short drive to Hershey if you're with the family. I almost always book through Hotwire and get a great room for the price I pay. Lots of free parking and several different entrances to get you into the hotel without having to travel far to your room.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER The Central Hotel & Conference Center

Address: 800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Harrisburg
#2 Romantic Hotel in Harrisburg
#2 Family Hotel in Harrisburg
#3 Best Value Hotel in Harrisburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PREMIER The Central Hotel & Conference Center 3*
Number of rooms: 174
Official Description (provided by the hotel):
At the Best Western Premier, the Central Hotel you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations. We are confident we will provide a memorable overnight experience through friendly, personalized service paired with a distinct style, and plush guest room amenities sure to please. O’Reilly’s Tap Room & Kitchen, our on-site full service restaurant, offers breakfast, lunch, and dinner daily, and features fresh local favorites, as well as classic Irish specialties. All of our guest room accommodations include: 42-inch flat-screen television complete with HD service, Complimentary wireless high-speed internet access, Refrigerator, Coffee Maker, and Microwave, IHome clock radio and docking station, Iron/Ironing Board, In room Safe, Complimentary Bottled Water, and full use of all hotel amenities including Heated Indoor Pool, Fitness Center, Guest Laundry, Dry Cleaning Service, Extensive Business Center, and Sundries Shop.Our location is convenient to both I-81, and I-83, just east of Harrisburg, and west of Hershey. Our proximity to the Harrisburg International Airport, and Harrisburg’s Train and Bus Station, paired with complimentary shuttle service to each, make The Central Hotel a perfect venue for overnight guests. ... more   less 
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Also Known As:
Best Western Premier The Central Hotel And Conference Center
Best Western Premier The Central Hotel Harrisburg
Sheraton Hotel Harrisburg Pa
Four Points By Sheraton Harrisburg
Sheraton Harrisburg
Harrisburg Four Points
Harrisburg Sheraton
Four Points Harrisburg

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