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BEST WESTERN PREMIER The Central Hotel & Conference Center
3.0 of 5 Hotel   |   800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #2 of 50 Hotels in Harrisburg
Certificate of Excellence 2014
richmond
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
“Okay stay”
3 of 5 stars Reviewed June 18, 2012

Not really a best western person but I have to say this was okay. The lobby was nice and the rooms were clean. The staff was very friendly. This is an average hotel but again very clean. Close to restaurants and shopping.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, June 19, 2012
Dear Central Guest,

Thank you for sharing your comments regarding your recent experiences with us at the Best Western Premier, the Central Hotel. We appreciate your positive remarks regarding the service provided by our team members, the cleanliness of our accommodations, and our perfect location in Harrisburg! Our team is committed to ensuring all of our guests have an exceptional experience, and we look forward to an opportunity to welcome you back in the future!

Best Regards,

Peter J. Chiccarine
General Manager
The BW Premier Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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751 reviews from our community

Traveler rating
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    13
    4
See reviews for
280
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Maryland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2012

Took a chance and booked a one night stay on hotwire for 3 1/2 star hotel in Harrisburg. Got a great price and it included breakfast. I did have to go to the check in desk to ask for the breakfast coupons otherwise it is $12.95 pp. Great breakfast buffet located in the restaurant with eggs, potatoes, bacon, fresh fruit, pastry, cereal etc. I would have been mad to pay that much for it though. Breakfast does not come with a room anymore, but with the hotwire res. it was included. The room was spacious with comfortable beds. We got the king bed and a sofa bed, which was also comfortable. Nice linens and lightweight down comforter, soft pillows. Remote needed a battery, but oh well. My kids loved the large indoor pool. The exercise room also was large, but I didn't try it. We enjoyed our stay. It is not the closest to Hershey (maybe a 20 min drive) but I was thrilled with the deal I got for this very nice hotel. Would definitely stay here again.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine D, Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, June 2, 2012
Dear Central Guest,

We thank you for taking the time to share your observations regarding your recent stay with us at the Best Western Premier! We are pleased to hear that you and your family enjoyed your time with us, and appreciate your comments regarding our clean, comfortable accommodations, as well as our large heated indoor pool!

We also appreciate your constructive criticisms in regards to our hot breakfast buffet. We understand our opportunites to expand upon quality, service, and value in our pub. We are working diligently to improve all aspects of O'Reilly's Pub, and we are confident that the hard work, dedication, and support of our team members will prove succesful.

We thank you again for your comments, and truly look forward to an opportunity to welcome you back in the very near future!

Best Regards,

Christine Dunn
Front Office Manager
BW Premier, The Central Hotel
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Carmel, Indiana
Top Contributor
111 reviews 111 reviews
21 hotel reviews
Reviews in 51 cities Reviews in 51 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 26, 2012

this is without a doubt, the nicest best western i have ever stayed at. Beautiful Lobby, has a nice restaurant attached to it, staff is the friendliest and most helpful i have come across, made a nice ending to the day of walking all day at hershey park. I would highly recommend this hotel!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 15, 2012

My bf and I decided to stay here for a romantic mothers day. We booked the delux whirlpool suite. The man that checked us in was beyond pleasant and nice. He let me choose what floor I wanted the suite on and gave me suggestions for the resturant. The room was large and spacious. There were lots of towels in the bathroom and it was very clean. I wish they would've left bubble bath for the whirl pool but the grocery store was very close. Checking out was a breeze. Woman was nice. We live in Harrisburg and never would've guessed such a great hotel was right near us. I have absolutely no complaints about this hotel and will definately go back. However, I didnt like the resturant that was attached. The menu was very limited and the food wasnt all that good. Service wasnt too great either. I would much rather make a trip to another resturant than eat there again.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine D, Front Office Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, June 2, 2012
Dear Valued Guest,

We thank you for sharing your comments in regards to your recent stay with us! We will be sure to forward your comments on to Steve, our evening Front Desk Team Member, who went the extra mile to ensure your stay with us was memorable! We do appreciate your suggestion regarding bubbe bath, and will certainly look into this amenity for our guests!

We would also like to apologize for the sub-par experiences in O'Reilly's Pub. Our team takes much pride in providing great experiences for our guests, and we are confident that we will improve our pub services in the very near future.

Thank you again for your comments, as it is through our guests remarks and observations that we will continue to improve our accommodations!

Best Regards,

Christine Dunn
Front Office Manager
BW Premier, The Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 13, 2012

We recently took a trip to visit Hershey, PA and chose this hotel because it was cheaper than the Best Western in Hershey. We used our AAA discount and our room was clean and quiet.

The lobby is quite different and we enjoyed sitting there at night munching on Hershey Park cookies with milk in the comfy chairs.

It's only a few miles from Hershey Park so it was worth saving the money. The indoor pool was also nice. The pool wasn't heated, the water was a little chilly.

Our only disappointment was the breakfast served. We used our Breakfast Vouchers offered at check-in. The food was a little cold, most of the tables were dirty and we didn't receive our coffee and beverages until after we were finished eating. We were asked before we ate breakfast what we wanted to drink.

We would recommend this to a friend for a stay and would return ourselves for another trip to Hershey Park.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine D, Front Office Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, June 4, 2012
Dear Central Guest,

We thank you for taking the time to share your experiences regarding your recent stay with us at the Best Western Premier! We are pleased to hear that you and your family enjoyed your time with us, and appreciate your comments regarding our clean, comfortable accommodations close to Hershey, PA!

We also appreciate your constructive criticisms in regards to our hot breakfast buffet. We understand our opportunites to expand upon quality, service, and value in our pub. We are working diligently to improve all aspects of O'Reilly's Pub, and we are confident that the hard work, dedication, and support of our team members will prove succesful.

We thank you again for your comments, and truly look forward to an opportunity to welcome you back in the very near future!

Best Regards,

Christine Dunn
Front Office Manager
BW Premier, The Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 28, 2012

A few of my friends and family members have visited this hotel before and raved about it. I was very excited to visit but sadly I was somewhat disappointed. Upon check in I discovered that breakfast is no longer included. They offer a buffet for $12.95. Food is ok but not a large selection for the price. It would of been nice to know this before. Also the "Pub" only serves food until 10:30 where as previously they offered a "late night" menu. The staff is cordial and helpful. The building it's self is beautiful and elegant with a gorgeous grand lobby. Our room was spacious and included a large 42" tv and iPod clock. The room was pretty clean but a little dusty in spots. Corridors can be confusing to navigate. I'm not sure I would visit again but try it for yourself and see.

Room Tip: Ask for a room overlooking the pool.
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 23, 2012

This hotel seemed to be in a safe area of Harrisburg. The lobby was picturesque and quiet. Most of the people there appeared to be senior citizens. Our room was clean and had plenty of room. The bed was very, very comfy. The pillows were so fluffy. The room was quiet. No sound from neighboring guests. I would definitely stay again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER The Central Hotel & Conference Center

Address: 800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Harrisburg
#2 Family Hotel in Harrisburg
#2 Business Hotel in Harrisburg
#3 Best Value Hotel in Harrisburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PREMIER The Central Hotel & Conference Center 3*
Number of rooms: 174
Official Description (provided by the hotel):
At the Best Western Premier, the Central Hotel you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations. We are confident we will provide a memorable overnight experience through friendly, personalized service paired with a distinct style, and plush guest room amenities sure to please. O’Reilly’s Tap Room & Kitchen, our on-site full service restaurant, offers breakfast, lunch, and dinner daily, and features fresh local favorites, as well as classic Irish specialties. All of our guest room accommodations include: 42-inch flat-screen television complete with HD service, Complimentary wireless high-speed internet access, Refrigerator, Coffee Maker, and Microwave, IHome clock radio and docking station, Iron/Ironing Board, In room Safe, Complimentary Bottled Water, and full use of all hotel amenities including Heated Indoor Pool, Fitness Center, Guest Laundry, Dry Cleaning Service, Extensive Business Center, and Sundries Shop.Our location is convenient to both I-81, and I-83, just east of Harrisburg, and west of Hershey. Our proximity to the Harrisburg International Airport, and Harrisburg’s Train and Bus Station, paired with complimentary shuttle service to each, make The Central Hotel a perfect venue for overnight guests. ... more   less 
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Also Known As:
Best Western Premier The Central Hotel And Conference Center
Best Western Premier The Central Hotel Harrisburg
Sheraton Hotel Harrisburg Pa
Four Points By Sheraton Harrisburg
Sheraton Harrisburg
Harrisburg Four Points
Harrisburg Sheraton
Four Points Harrisburg

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