We arrived during a blinding rainstorm for a first time visit to Harrisburg, directions were incomplete, called and nobody answered the phone. My husband asked someone in a convenience store who had no idea where this location was. We drove around trying to find it since we already had reservations, I kept calling and calling, going thru the entire menu, pressing each option....nobody answered. We ended up on the opposite side of town, finally found someone who gave us accurate directions. When I arrived I asked the desk clerk if something was wrong with the phone. She said no, I told her I called numerous times and there was no answer she said she was too busy to answer the phone.. Many years ago I ran a switchboard with 10 incoming lines, sometimes several lines lit up at once but I never missed a call. In addition I was the receptionist who greeted others who had appointments, I announced them to our staff and gave the guest directions. THAT is what I call busy. When my husband went to get ice he observed her being very busy, standing outside smoking. Because of all the delay in trying to find this place we didn't get our dinner til 9:30PM. Upon returning to our room we observed the desk clerk being very busy again. She was standing outside smoking. The room was very cramped and the bathroom was not big enough for 2 small people to be in there at once. We don't travel much, just make one annual trip to New England to visit family each year. We recently adopted a dog so we needed a pet friendly motel. I just acquired a guidebook for traveling the east coast with a dog and learned that the RRI is not the only game around that allows dogs. Unfortunately we did not have time to change the reservation for our return trip and that's another disappointing experience of a different variety.
- Also Known As:
- Red Roof Inn Harrisburg North Hotel Harrisburg
- Red Roof Inn Harrisburg North Hotel
- Red Roof Inn Harrisburg
- Harrisburg Red Roof Inn
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