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“Typical Sheraton, Reasonably Close to Hershey Park” 3 of 5 stars
Review of Sheraton Harrisburg-Hershey

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Sheraton Harrisburg-Hershey
3.5 of 5 Hotel   |   4650 Lindle Road, Harrisburg, PA 17111   |  
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Breakfast for 2 Included
Ranked #31 of 50 Hotels in Harrisburg
Baltimore, MD
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Typical Sheraton, Reasonably Close to Hershey Park”
3 of 5 stars Reviewed July 3, 2014 via mobile

It's an SPG hotel, so the beds are great but the sheets can vary. I also booked two rooms, as this was a family trip, and they "conveniently" gave us adjoining rooms. The price for that being that my king bed request wasn't honored. Plus no room upgrades were available (I'm SPG Gold) even though on the website they had plenty of rooms left. Booked this trip the night before! Front desk staff was otherwise very pleasant. Pool was nice but very crowded with loud children. But hey, the reason most folks are there is for Hershey Park, which means loud sugarfied kids everywhere. Don't forget to return those pool towels... $20 each and they make you sign for them when you borrow one. Classy. Pool had a snack bar but it was not open. Otherwise uneventful stay in a typical Sheraton.

Stayed June 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review, July 9, 2014
Thank you for your review. We apologize if we were not able to fulfill all special requests during your stay. Normally we will honor adjoining or room type requests if available, and are only barred from doing so if those room types are already occupied. Please feel free to contact us directly for any requests for your next stay.
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529 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Chicago, Illinois
Top Contributor
105 reviews 105 reviews
35 hotel reviews
Reviews in 51 cities Reviews in 51 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed July 2, 2014

We had a nice stay here with our two young kids. Close proximity to Hershey Park. Rooms are clean, but dated and could benefit from updating. Beds were pretty soft. We did not use the indoor/outdoor pool, but other guests seemed to really enjoy this amenity. Staff are friendly.

It is also located near a shopping center with a Target, etc.

This Sheraton is not as nice as other Sheraton's we have stayed at, mainly due to its age. But it is a descent hotel.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review, July 9, 2014
Thank you for your review! We're glad that your family felt comfortable during your stay and we invite you to stop in next year once we've completed our Guest Room renovations!
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Germany
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed July 1, 2014

The Sheraton Harrisburg-Hershey is a nice hotel with great staff, nice lobby, and reasonable and good breakfast. But it is what it is ..... a larger hotel catering to families, young sport groups, and those who are visiting Hershey, PA. With that, the hotel on our stay was packed with kids running up and down the halls.

On the good side, the staff is excellent, there is a nice pool area, and it is close to all major roads. On the bad side, hmm, the club lounge is remodeled, but I never met a more rude lounge attendant (staff otherwise great); no kids allowed in the club lounge (this is crazy, the lounge attendant told me to remove my 10 year old with no tact or care "you have to leave now" she said, and no beer or wine--you have to pay. Just not a very welcoming lounge, when Sherarton lounges are in general, and excellent refuge and a place for a quiet drink. The rooms are ok, updated, but they did not do a 100% update and there are still reminders of the early 1980s big hair era.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review, July 9, 2014
Thank you for your review. We apologize for the inconvenience that your family encountered in our Club Lounge. Normally we would inquire guests with Lounge access at the Front Desk on whether they had any children under 16 so that we could give them breakfast coupons as an alternative dining option. We will be sure to speak with our Lounge Attendant so that we can convey our policy in a better manner. Our property also expects to commence Guest Room renovations in the upcoming year, and we hope that you'll be back in the future to see our changes.
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Mount Laurel, New Jersey
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 25, 2014

The good news is that the front desk check in host are very pleasant.
The rest of the staff from the restaurant host/hostesses are rude and the bartenders were very unwelcoming and arrogant.
If you are booking to attend a as a group as we were there with many other groups for a US JR Nationals Basketball weekend to be held in the. Hershey area, the staff was particularly rude and threatened the kids & parents even once telling us if we did not lower our voices that they would make us return to our room. We happens to be having pizza in banquet room area away from other guest who were packed in the lobby having their pizza and ice chest with beer and wine out on the lobby tables. ROOMS WERE DIRTY AND FULL OF DUST AND BATHROOMS FLOORS WERE FILTHY. AC UNITS WERE LOUD AND ROOMS STUNK WITH AN ODOR.

Room Tip: Find another hotel for your family. More of a business hotel. The good news is that the front de...
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  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review, July 1, 2014
Thank you for your review. We're sorry that your group felt unwelcome at our property. We appreciate families that choose to stay with us, and we will pass your comments to the Food and Beverage Director so that we can avoid inconveniences towards guests in the future. If you have any further questions or concerns from your stay that you would like to discuss, please feel free to contact our Front Office Manager, David Hazboun at 717-564-5511.
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Philadelphia
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed June 24, 2014

We stayed at this Sheraton 6/21-6/23. Not sure how this hotel has the rating it has. The rooms were dirty, carpets worn and dirty and smelled of smoke, the sheets were like cardboard. I would avoid staying at this hotel at all costs!! Never Again! Front desk manager rude!

Stayed June 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review, July 1, 2014
We apologize for the uncomfortable experience that you had at our hotel. Please feel free to contact our Front Desk or General Manager concerning any detailed issues from your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Briarcliff Manor, New York
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 22, 2014

I was visiting Harrisburg on business (close to Tyco). While the city itself is eclectic, with the occasional good bbq joint, the hotel is not that close to affect any of that. It is at the edge of a small mall with Target and JC Penney and several other small shops. The restaurant and pub are fine and the overall experience very pleasant indeed. The pool and fitness club give you a good break and all the staff were very helpful and attentive.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review, July 1, 2014
Thank you for your review! We're happy that you were able to visit various spots around Harrisburg, and we hope that you'll stop in on your next business trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 20, 2014

I was in town with colleagues for a meeting that ran late, so we made a last min booking here to avoid a long, late night drive home. Very nice staff, and the hotel was in a good location to take a cab to the minor league stadium for a game (which was a lot of fun!) and then explore the downtown area across the river. I would stay here again for sure the next time I'm in Harrisburg.

Room Tip: I suspect that any location in the hotel is as good as any other.
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review, June 22, 2014
Thank you for your review! It's great that you were able to enjoy Harrisburg's downtown area, and we look forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Harrisburg-Hershey

Address: 4650 Lindle Road, Harrisburg, PA 17111
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Harrisburg-Hershey 3.5*
Number of rooms: 348
Official Description (provided by the hotel):
The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more   less 
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Also Known As:
Sheraton Harrisburg-Hershey Hotel Harrisburg
Harrisburg Sheraton

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