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“Good and Comfortable stay...” 4 of 5 stars
Review of Sheraton Harrisburg-Hershey

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Sheraton Harrisburg-Hershey
3.5 of 5 Hotel   |   4650 Lindle Road, Harrisburg, PA 17111   |  
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Breakfast for 2 Included
Ranked #30 of 50 Hotels in Harrisburg
Harrisburg, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good and Comfortable stay...”
4 of 5 stars Reviewed May 26, 2013

Thanks to Jordan, for sending Angel up to delivery trash bags. To Derek, for send "AKA" with blankets and Andrew, for being warm and friendly at that the desk. We appreciated the staying in a clean and comfortable hotel. Via Stephanie Rector

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review, May 29, 2013
Thank you for your review! We are so happy that you enjoyed your stay with us, and will be sure to pass along your positive feedback to the staff. Please come visit us again when you are in the area!
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505 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Boston, Massachusetts
1 review
5 of 5 stars Reviewed May 22, 2013

Really nice hotel! front desk staff amazing and friendly. Andrew Gruber and the other agent that checking me in on 5/11/13 5pm ish... were very accommodating and professional. The room was great.Shower could be updated, The concierge lounge was well stocked and friendly staff. Pool looked nice but didn't have a chance to enjoy it.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review, May 29, 2013
Thank you for your review! We will be sure to pass along your comments to Andy and the Front Office team. Please visit us again while in the area, and be sure to save some time for our pools!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Finger Lakes Wine Country, New York
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 21, 2013

Well maintained grounds, attractive to drive up to. Comfy bed, great bed linens/coverings, nice leather chair to sit in for a spell while winding down. Room issues would cause me to chip a half-star off their current rating. My first room was "almost" finished by housekeeping, and it had a very loud A/C fan, the room they offered next had a quiet A/C fan and a shower curtain rod hanging loose on the wall with some mold like discoloration in the tub caulking. Arriving late I was too-tired to hike all the way back to reception to try for room three. It's an older property yet smells fresh throughout. Some wear and tear evident as might be expected for the properties age. Good location, plaza shopping and the big mall are within easy reach. Breakfast is not included, there is a full service restaurant and bar however. Great looking pool (viewed from three stories above). If the occasion arose I'd try them again.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review, May 23, 2013
Thank you for your review! We are happy that you enjoyed your recent stay with us, aside from some of the room issues you commented on. We have begun some public space renovations, and when finished, we will begin our guest room renovations. We hope you will visit us again to see what improvements we are making for our guests!
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Philadelphia, PA
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
Reviews in 26 cities Reviews in 26 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed May 10, 2013

I stayed here a few years ago and came back again for my daughter's cheerleading competition in April. Got a good rate and Sheraton took care of my request for a crib in the room. Front desk staff was personable and friendly upon arrival. I enjoy Starwood properties because of the comfortable beds.

The Pros
*Sheraton beds - best in the business. You will sleep great!
*Water pressure in the shower was refreshing
*Marketplace/gift shop that was open 24 hrs. Last Time I came it was in 'guest room' literally, now its spacious and there is a nice selection
*Room service is somewhat expensive but I didn't feel overly price-gouged like I might at other hotels. Kid meals were reasonably priced. The food quality...average (see Cons)
*Having an indoor pool on-site

Cons
*The double sofa bed that was advertised as a "King + Double Sofabed" was nowhere close to a double. When you open it up It was a twin mattress. No way that thing sleeps 2 small children. Should've kept my room with 2 doubles.
*Hotel can use a refresh. You can tell this hotel sees its fair share of traffic. Elevator had rubber protective covers in the doors pealing off. Exposed fixtures in certain areas.
*Pool was freezing
*Food from room service was average. Some of us made out okay, but avoid the pizza.
*This might not be entirely on the hotel, but there were groups of other cheer teams here and the parents let their kids run wild in the hallways...screaming and yelling at all hours, knocking on doors, slamming doors, tumbling in the hallways. Realize its hard for a hotel to stop it so I didn't go the route of calling the front desk. Just yelled at a few parents to pay attention to their kids and to actually 'watch' them and teach them respect for others, especially in a hotel environment. If there is a group called "The Cheer House" staying in your hotel (and on your floor), ask the front desk for a higher floor.

So if you can look past some of the wear & tear in the common areas, and you want a friendly staff and a clean, comfortable bed, close to Hershey attractions, this place won't disappoint you.

Room Tip: Avoid the 'double sofa' option if you need it to sleep 2 people.
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review, May 23, 2013
Thank you for choosing to stay with us again and for your review! We are happy that you enjoyed our Sheraton Sweet Sleepers and the other amenities we offer here. We will use your feedback to help improve our property. We look forward to seeing you again when you're in Harrisburg!
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Muncy PA
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 8, 2013

There was a lot going on at the hotel over the weekend, but it was spread out so nicely and everyone was able to have their own space. The pool is lovely. The restaurant is a bit pricey, but good. Parking was plentiful and the location is ideal.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review, May 9, 2013
Thank you for your review! We are happy that you enjoyed your time with us, and that you were able to take advantage of the nice weather and use our pools. Please come visit again when you find yourself in the area!
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Ridge Valley, PA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 3, 2013

Lets start by saying this is not a good hotel, more of a water park with a few bedrooms, if on business and you want a good night sleep forget about it. the pool it open until 11 and you WILL have a herd of loud screaming children (and thier parents)to try and sleep around until the pool closes. The food is expensive and not very good with room service being as hilariously overpriced as one might expect. The interior is tired and dated, and on several floors downright laughable. (drunken clown must have been hired to paint here)
I would recommend any crappy Motel 6 over this Sheraton, at least you get what you paid for. Simply put a hotel is for sleeping not swimming. Maybe if they could keep noise levels down I might have had a different experience this visit was unacceptable despite the friendly staff.

Room Tip: If you want to sleep make sure your room is as far away from the pool as possible.
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  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review, May 9, 2013
Thank you for your review! We are so sorry that you did not enjoy your time spent here with us. We have begun renovating our public space and will be refreshing the wallpaper and paint, amongst other improvements, this summer. Please contact me at your convenience at 717-564-5511. I look forward to discussing the details of your stay and hopefully having you back here with us again in the future.
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Long Valley, New Jersey
Top Contributor
128 reviews 128 reviews
67 hotel reviews
Reviews in 56 cities Reviews in 56 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 17, 2013

Here is the thing about Harrisburg: for the most part, unless you want to go outvto Hershey, a business traveler only has 3 full service name brand hotel choices: the Hilton downtown, the Raddison Camp Hill, and this Sheraton. So when you consider the condition of the other two options, this Sheraton is not too bad. When you look at this property in general, however, there are areas of improvement. Starting with the opportunities, my club level room was a little warn. The fabric in the furniture was stained, the remote control has seen better days, electricity provisions for personal devices by the bed not modern, the bathroom is tiny. In fact it's hard to stand in front of the mirror without the back of your legs brushing against the side of the toilet bowl. The shower plumbing is totally inferior with lose pipes and flimsy controls. Towels are rationed. The more positive aspects: very nice lobby and small restaurant, quick check in, club level lounge, although small, is well provisioned. Big fiat screen in the room and there is a nice balcony allowing fresh air. Overall, the property could use a bit more attention but as I said earlier, its the best choice of the most obvious three options. If a real, full service top brand hotel ever opens in this city, this hotel and the others in town will have to step up their game.

Room Tip: Stay away from wing B. request a room in wing A.
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review, May 9, 2013
Thank you for your review! We do apologize that the condition of your room did not meet your expectations. However, we are happy to hear that you were able to enjoy The Dog and Pony and our Sheraton Club Lounge. We hope that you will visit us again when in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Harrisburg-Hershey

Address: 4650 Lindle Road, Harrisburg, PA 17111
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Harrisburg-Hershey 3.5*
Number of rooms: 348
Official Description (provided by the hotel):
The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more   less 
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Also Known As:
Sheraton Harrisburg-Hershey Hotel Harrisburg
Harrisburg Sheraton

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