We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Big and Spacious” 4 of 5 stars
Review of Holiday Inn Harrisburg East (Airport Area)

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Holiday Inn Harrisburg East (Airport Area) to your Saves list
Holiday Inn Harrisburg East (Airport Area)
3.0 of 5 Hotel   |   4751 Lindle Rd, Harrisburg, PA 17111   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #5 of 50 Hotels in Harrisburg
Certificate of Excellence 2014
Pittsburgh, Pennsylvania
1 review
“Big and Spacious”
4 of 5 stars Reviewed March 26, 2014

Very Big and Spacious Rooms. Staff very courteous and helpful. On property restaurant which is good. Staff is very courteous always giving way to the guest in hallways and elevators. This is a old hotel that has been recently updated but needs to go further. Very good location from PA Turnpike

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, March 29, 2014
Dear Nick,

We are thrilled that you took the time to write a review of your stay with us – much appreciated. We consider feedback a gift, as it allows us the opportunity to gain valuable knowledge from our customers who share in our vision of a great experience when they stay with us. Optimal customer service has long been our hallmark, and will continue to be are #1 priority.

We are grateful for you business.

All the best,

Randall J. Stuart, CHA, CHME
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,026 reviews from our community

Traveler rating
    664
    190
    86
    56
    30
See reviews for
351
61
45
403
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Hummelstown, Pennsylvania
1 review
5 of 5 stars Reviewed March 25, 2014 via mobile

My husband & I stayed here until we could move into our townhouse and because we got a group discount with his company. The staff is extremely helpful. They even went so far as to load our heavy luggage into my pickup for me! The room was very clean, had a big comfy king sized bed with luxurious bedding, and plenty of room for us to move around. The restaurant and bar served delicious food & drinks. There is a game room and a billiard room. They have a great workout room, pool, & hot tub. There are washers and dryers for you to do your laundry, or, they offer a laundry service. If you have an interest, they have a small arcade room with a good selection of video games. I highly recommend this hotel if you're ever in Harrisburg.

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, March 29, 2014
Dear Dana,

Thank you for sharing your “home away from home” experience with us. Feedback such as yours only furthers our passion for delivering the best possible experience for all our guests 24/7. We are confident our customer service and awesome full-service amenities makes us the ideal choice for lodging when visiting the Harrisburg/Hershey area (business or pleasure). I’m happy to learn you were able to take advantage of these benefits during your extended visit.

We appreciate your business and high recommendation.

Kind regards,

Randall J. Stuart, CHA, CHME
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moncks Corner, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2014

We had excellent service at this Holiday Inn. The staff was incredibly helpful and accommodating. We needed a handicap accessible room and those needs were met with a roll in shower and a toilet close to a wall with rails for safer transfer plus a sink lower to the floor. The room was ample and we had excellent access to the parking lot with a van accessible parking right at the ramp. Great. We used room service 3 times, they were quick, courteous and helpful and the servings were large. We were very pleased with this hotel and will come again.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, March 27, 2014
Dear Marsha,

Thank you for your review and selecting us as your lodging choice while visiting the Harrisburg/Hershey area. We are pleased to read you found your handicap accessible guest room comfortable and inviting. Additionally, your comments about our staff are something we strive to provide our valued guests throughout their entire stay. Thanks for acknowledging their commitment towards serving you.

Your business is much appreciated.

P.S. Dining inn is a huge benefit for our guests and something we enjoy doing - all smiles from the Food and Beverage Team.

All the best,

Randall J. Stuart, CHA, CHME
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester, Pennsylvania
1 review
5 of 5 stars Reviewed March 21, 2014

This Holiday Inn is absolutely wonderful. Words cannot describe the fantastic service we have recieved for our meetings each time we have had an event here. The staff in all departments are extremely courteous and helpful, and everyone is on-point.

I would highly recommend them for meetings and overnight stay.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, March 22, 2014
Dear VikiG89,

We are delighted to read you continue to find our service and accommodations wonderful and fantastic. Our #1 priority of delivering a great experience is a 24/7 commitment and something we strive to achieve every day. We realize you have various lodging choices in the Harrisburg/Hershey area and we’re grateful you continue to select us.

Thanks for sharing your experience with us and the TripAdvisor community. Your high recommendation is much appreciated.

Best regards,

Randall J. Stuart, CHA, CHME
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nantes, France
1 review
5 of 5 stars Reviewed March 20, 2014

I have spent a wonderfull time in this Hotel. Nice rooms, nice bar, nice food and really close to the Airport. POssibility of having the Shuttle to the Airport really easily.
The staff is really nice and in particular Mick.

(The French girl)

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, March 22, 2014
Dear Vanessa,

We are pleased to read you had a wonderful time during your visit with us – goal accomplished. Our guests are without question our #1 priority and immediately become family from the initial reservation process throughout their entire lodging experience with us. It’s always a thrill when we exceed a valued guest’s expectation - it makes the commitment we have towards serving every guest enjoyable.

Thank you for your business and sharing your experience with us.

P.S. – Mick was very happy to learn of his service difference with your stay.

Best regards,

Randall J. Stuart, CHA, CHME
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
3 of 5 stars Reviewed March 18, 2014

Your hotel staff showed complete professionalism and were very accommodating.The spaciousness of the hotel and the use of the meeting rooms made such a difference for the kids and parents of the hockey team to spend time together.The kids loved the pool and ping pong table. Rooms and hallways were clean. Decor of rooms were outdated. Food tasted good in the resturaunt, however, service was very slow and unresponsive.

Room Tip: rooms on bottom floor felt dark and cold
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, March 22, 2014
Dear Jill R,

Thank you for writing a review about your team’s recent stay with us. We truly appreciate when a guest takes the time to share their overall experience with us. We want nothing but the absolute best for our guests and feedback such as yours allows us to focus on every aspect of the guest experience. Your comment of “showed complete professionalism and were very accommodating” is something we’re extremely passionate about 24/7. Another huge bonus is we have all the amenities designed for your complete comfort and enjoyment (business or pleasure). My apologies for the slow and unresponsive service in the restaurant – very unfortunate and will be discussed with the team.

Thank you for your business. Good luck with your hockey team!

Best regards,

Randall J. Stuart, CHA, CHME
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 13, 2014

I stayed at this hotel just for a night in the fall but it was a great experience! I came for a ball thrown by a near by organization with a friend from college and so I was supposed to wear formal attire. No problem right? Well I had this great dress in mind but when I put the dress on I couldn't get the zipper to work *sigh*. Now whoever is reading this is thinking well maybe it just wasn't your size ma'am, but that wasn't the case, there was a small piece of fabric stuck in the zipper that I couldn't see. Needless to say I panicked because I was supposed to be dressed before my date arrived. So I called the front desk and asked for a female staff member, the phone was passed over to Jainee (or Jaimie) I think her name was, she said "no worries I will be right up!". When she arrived to my door less than 3 minutes later, she identified herself and came in and asked me how could she help?. After about 5 tries of just pulling with our fingers she said I'm calling down for a pair of pliers (embarrassing I know right). Jainee called down for another female staff member to bring the tool, who too arrived with a smile and reassured me it happens all the time to her. Within in 2 minutes, the dress zipped up with no problem and plenty of room for those who were wondering haha. I was so happy and thankful that Jainee came to help me, such a helpful and professional person. Overall all the staff was great! I would definitely stay again.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, March 15, 2014
Dear PhillyReese,

We appreciate your time and courtesies in writing a review about your experience with us last fall. I’m pleased to read our staff immediately responded to your needs and quickly resolved the situation with your dress. We’re committed to providing great service 24/7 and always do it with the biggest of smiles – glad you noticed.

We are grateful for your business and remain focused on our #1 priority – you our valued guest.

Best regards,

Randall J. Stuart, CHA, CHME
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Harrisburg East (Airport Area)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Harrisburg East (Airport Area)

Address: 4751 Lindle Rd, Harrisburg, PA 17111
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Harrisburg
#5 Best Value Hotel in Harrisburg
#6 Romantic Hotel in Harrisburg
#7 Family Hotel in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Harrisburg East (Airport Area) 3*
Number of rooms: 274
Official Description (provided by the hotel):
Holiday Inn® Harrisburg - East hotel offers a location that is just minutes from various attractions such as Hersheypark featuring 11 thrilling roller coasters and over 65 rides and attractions including over 20 kiddie rides, so there is something for everyone to enjoy, downtown Harrisburg offices, the PA Farm Show Complex, Giant Center and Hersheypark Stadium. History buffs can visit the National Civil War Museum and Gettysburg Battlefield. If business brings you to Harrisburg or Hershey, our hotel is designed to keep you productive. A 30,000-sq-ft meeting facility features a state-of-the-art amphitheater, and there's free high-speed, Wi-Fi Internet access. We even offer a free shuttle to the airport to keep travel simple. No other hotels near Hershey have the amenities to match a fabulous location off the PA Turnpike like we do. Families appreciate the wide variety of kid-friendly activities that include a playground, arcade, sports courts (basketball and tennis) and indoor pool. And did we mention the Olympic-size outdoor pool? After a day of fun, our pet-friendly hotel is the ideal oasis. You'll agree we're the best Harrisburg - Hershey hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Expedia, BookIt.com, Priceline, Orbitz, Odigeo, TripOnline SA and Hotels.com so you can book your Holiday Inn Harrisburg East (Airport Area) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
Harrisburg Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Harrisburg East (Airport Area), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.