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“Three-day Conference” 4 of 5 stars
Review of Holiday Inn Harrisburg East (Airport Area)

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Holiday Inn Harrisburg East (Airport Area)
3.0 of 5 Hotel   |   4751 Lindle Rd, Harrisburg, PA 17111   |  
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Ranked #4 of 51 hotels in Harrisburg
Etters, Pennsylvania
1 review
“Three-day Conference”
4 of 5 stars Reviewed September 29, 2012

Randall Stuart, General Manager, and his staff made sure we had everything we needed. They even rearranged the AV equipment during the break on the first day so that deaf and hard of hearing attendees would feel included in the conference. Dinners, lunches, and breaks were quite ample, well prepared, and tasty.

Room Tip: I commuted.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, October 2, 2012
Thank you for taking the time to let us know how much you enjoyed the service we provided during your recent conference with us. Our goal is to ensure all our guests get the best possible service throughout their entire stay, and we’re pleased to hear your folks were happy.

Your business and positive feedback is much appreciated.
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868 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Swedish first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed September 28, 2012

Nice rooms and very helpful staff! Jane Koppenhaver ensured that we had everything we needed for our team building event! The rooms were spacious and clean. The hotel is equipped with anything needed for a stay – room service, pool, outdoor area.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaver, Pennsylvania
1 review
5 of 5 stars Reviewed September 28, 2012

I just stayed at the Holiday Inn Harrisburg East. What a nice place. The staff were all friendly and helpful. The room was perfect. We had a professionaly development event there as well, and all of our needs were met!

Room Tip: My room had a sliding door to the patio near the outdoor pool! Very convenient.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 27, 2012

I recently hosted a team building event at the Holiday Inn Harrisburg East and I couldn't be more pleased! The room they provided was perfect for our group. We also had several people stay and the staff was very accommodating to all of our needs. I would highly recommend the facilities to anyone for business or pleasure.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsport, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 27, 2012

I stayed at this hotel 2 weeks ago and had a wonderful time. I was checked in by keslie ( I think thats how you spell her name) She did a great job at the desk even tho they were having problems with making there keys. The pools are very nice to sit and relax around. In the morning we had Sunday Brunch,at first I thought that it was a little expensive until we were seated and I seen all the different food selection, everything looked so good I didnt know what to eat first! I will be staying at this hotel again and will tell my friends about it.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, September 30, 2012
Thanks for the great comments about your recent stay and our Sunday Brunch. Customers rave about our Signature Brunch and we’re happy you enjoyed it. We also appreciate your patience and understanding with our room key situation. We’re glad to hear Keslie responded quickly and efficiently.

Thank you for telling your friends about your wonderful experience!
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Columbia, Missouri
1 review
5 of 5 stars Reviewed September 26, 2012

We had a block of 10 rooms for 3 nights for the Farm aid concert, and our farmers were very pleased with this hotel and the services. We worked with Jane to reserve the rooms we needed. She was great to deal with. And while we were there the hotel staff was very helpful and efficient. Check-in for everyone was very smooth and fast. We had a 15 hour drive to PA, so thank you for doing such a great job taking care of us when we got there.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, September 30, 2012
Thank you for posting a comment about the recent experience you and your group had with us. We were extremely excited to host folks attending and working this event. Farm Aid mission of keeping family farmers on their land is truly inspiring, and we’re grateful for its focus on the future of agriculture.

We wish you all the best in the future with this awesome mission.
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Arlington, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 26, 2012

I chose my hotel based on several positive reviews. Boy was I was terribly disappointed. I travel a fair amount for business and will never be staying at this property again. I wasn't expecting much but the room was very shabby, smelled odd and was in serious need of an overhaul.The ventilation was old school. Not only is the room poorly laid out but it is dirty (stains on carpet and built up grime in bathroom), old, and sparse. There was also pet hair (white dog?) in much of the room. Ugh. Many other area options - choose a newer property!

Room Tip: Note that some of the second floor rooms are ground level with sliding glass doors.
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  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review, September 29, 2012
Please accept our sincere apologies for the condition of your guest room. Your experience is well below our standards and completely unacceptable. We have a limited number of pet-friendly rooms on the second floor, which require deep cleaning after check-out. Obviously this was not executed to the level of our expectations, and most importantly yours. I will review the procedures with the appropriate departments and make sure we address all your concerns going forward.

We’re disappointed that we failed to meet and exceed your expectations, but are grateful you took the time to let us know where we need to improve for the next guest, and I can assure you we will.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Harrisburg East (Airport Area)

Address: 4751 Lindle Rd, Harrisburg, PA 17111
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Harrisburg
#2 Business Hotel in Harrisburg
#7 Family Hotel in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Harrisburg East (Airport Area) 3*
Official Description (provided by the hotel):
Holiday Inn® Harrisburg - East hotel offers a location that is just minutes from various attractions such as Hersheypark featuring 11 thrilling roller coasters and over 65 rides and attractions including over 20 kiddie rides, so there is something for everyone to enjoy, downtown Harrisburg offices, the PA Farm Show Complex, Giant Center and Hersheypark Stadium. History buffs can visit the National Civil War Museum and Gettysburg Battlefield. If business brings you to Harrisburg or Hershey, our hotel is designed to keep you productive. A 30,000-sq-ft meeting facility features a state-of-the-art amphitheater, and there's free high-speed, Wi-Fi Internet access. We even offer a free shuttle to the airport to keep travel simple. No other hotels near Hershey have the amenities to match a fabulous location off the PA Turnpike like we do. Families appreciate the wide variety of kid-friendly activities that include a playground, arcade, sports courts (basketball and tennis) and indoor pool. And did we mention the Olympic-size outdoor pool? After a day of fun, our pet-friendly hotel is the ideal oasis. You'll agree we're the best Harrisburg - Hershey hotel! ... more   less 
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Also Known As:
Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
Harrisburg Holiday Inn

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