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“Completely satisfactory” 4 of 5 stars
Review of Holiday Inn Express Harrisburg East

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Holiday Inn Express Harrisburg East
2.5 of 5 Hotel   |   4021 Union Deposit Road, Harrisburg, PA 17109   |  
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Ranked #21 of 50 Hotels in Harrisburg
Blainville, Qc
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Completely satisfactory”
4 of 5 stars Reviewed July 22, 2014

Stayed 2 nights to visit the Hershey region. Very conveniently located - 15 minutes from the parks and outlets. Several restaurants nearby, as well as a grocery store and other conveniences. Rooms are a good size for a family of four, very clean, with mini-fridge and comfortable beds as well as two sets of pillows (soft and firm). Service was exceptional - staff is friendly, attentive and they go out of their way to please. Lots of small bonus attentions - cookies at the front desk, coffee available at all times. Breakfast offered a very good variety (eggs, pancakes, fruits, pastries, yogurt....), food was hot and everything tasted great. Nice size pool (clean), a bit on the cool side. Loved the stay and would definitely recommend!

Room Tip: Ask for a room on the opposite side of the main road
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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225 reviews from our community

Traveler rating
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    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Greenville, South Carolina
Top Contributor
74 reviews 74 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 21, 2014

Cons:
People getting in late and feel the need to have their kids run & scream in the hallway, or just loud communications on phones and such several happened after midnight this is always on going & management has done nothing to improve this
Towels are old & scratchy
Hvac some are loud & noisy

Pros:
Lots of places nearby to eat
Larger rooms
Staff nice
Rooms clean for most part

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Harrisburg East, responded to this review, August 6, 2014
Dear istrainer,

We appreciate you taking the time to write a review of our hotel. I am happy to know you like our large rooms and friendly staff. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am sorry our room amenities did not live up to your expectations and apologize for any inconvenience caused by the noise levels. Your feedback will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer.

We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, Rhode Island
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 20, 2014

Stayed 3 nights in mid-July during vacation to Hershey Park ( about a 20 minute drive away). Hotel was clean with comfy beds and modern linens, fridge and coffee maker in room. Outdoor pool was clean. Morning breakfast includes machine made pancakes, heat lamp eggs and sausage, bagels, cereal fruit, yogurt, juices, coffee, area kept clean and well attended by staff. The only negative was that the bathroom does not have a fan, so after a family of 4 showers, everything is slick and muggy. Housekeeping was friendly and thorough.

Room Tip: We stayed on 2nd floor and used the stairs. There were often people waiting for the single elevator.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenosha, Wisconsin, United States
2 reviews
5 of 5 stars Reviewed July 17, 2014

I have been thru this area on a previous trip east. I enjoyed my stay the first time so much,so was an easy choice to stay here again. Tracy,front desk clerk, and the rest of the staff always are helpful, friendly, an eager to help with your needs and questions. Just love the feeling of being more than just a passing guest.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

Hotel was clean, staff was very friendly (especially Shannelle) and the hotel is pet friendly. We would definitely stay here again! They went out of their way to make sure our stay was good and even asked how our trip to Hershey was. Not far from Hershey (15 min.).

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 16, 2014

My stay was great and Brittany was a huge help. The staff provided the best customer service and emulated a high degree of professionalism that I found refreshing. It was clear they knew what they were doing.

Room Tip: My stay was great and Brittany was a huge help
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec
Top Contributor
51 reviews 51 reviews
51 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 7, 2014

While driving to Florida, booked a room in Harrisburg on Hotwire and got this hotel. We got there late. Easy check-in. Friendly staff.

The next morning, the (free) breakfast was good.

Only spent 6-7 hours there but we liked the place.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Harrisburg East

Address: 4021 Union Deposit Road, Harrisburg, PA 17109
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Harrisburg East 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
The Holiday Inn Express Harrisburg East is perfect for both business and leisure travelers with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. Nestled among major corporations such as Phoenix, Contact, Tyco, Highmark Blue Shield, UPS, Pepsi and Sysco, the Holiday Inn Express Harrisburg East is conveniently located 5 miles from the Pennsylvania State Capital and just 4 miles from downtown Harrisburg. It is easy to plan a family fun day in Historic Gettysburg, beautiful Lancaster or charming Pennsylvania Dutch Country. Make a sweet ending by visiting Hershey Park. The Holiday Inn Express Harrisburg East is also close to Harrisburg International Airport (12 miles), the National Civil War Museum, the GIANT Center sports venue and Carlisle Events. Complete your day with all the comforts of this Harrisburg hotel while enjoying your favorite snack and drink from the hotel s market. Surf the Internet free with wireless access. All our guest rooms are fully equipped with plenty of work space to spread out and make your trip a success. Every day starts out complimentary with the Express Start breakfast. We look forward to you experiencing a warm welcome to our new Holiday Inn Express Harrisburg East. See you soon! ... more   less 
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Also Known As:
Holiday Inn Express Harrisburg East Hotel Harrisburg
Holiday Inn Harrisburg
Comfort Inn Harrisburg
Harrisburg Holiday Inn

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