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“friendly staff” 4 of 5 stars
Review of Holiday Inn Express Harrisburg East

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Holiday Inn Express Harrisburg East
2.5 of 5 Hotel   |   4021 Union Deposit Road, Harrisburg, PA 17109   |  
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Ranked #21 of 50 Hotels in Harrisburg
Altoona, Pennsylvania
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“friendly staff”
4 of 5 stars Reviewed February 9, 2013

I called in at 6am asking to check in early. The guy at the front desk (Scott I believe), said yes without hesitating. He also gave us a military rate since my husband is in the army, which was very much appreciated. Our little dog was allowed to stay also, which is awesome. Its very hard to find a nice hotel thats pet friendly. My only complaint is the bed skirt on the bed was a little dirty, which wasn't a huge deal.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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225 reviews from our community

Traveler rating
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    86
    28
    15
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
NJ
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 1, 2013

We booked a 2 night stay last minute this past weekend so my son could join his team and play in the weekend tournament. The hotel was clean and comfortable. Front desk staff was very friendly. Would def stay there again. Close to many amenities.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nazareth, Pennsylvania, United States
1 review
5 of 5 stars Reviewed December 26, 2012

I must say the hotel may not be new But the service is great! Mandy is so helpful every time I come here she is so willing to help and make sure my stay is great. The whole staff is happy and is willing to accommodate there guest as best as possible. The internet works well never had an issue with it and for a continental breakfast it is not bad. Also Every time I have stayed there they seem to be doing some type of renovation (noting major to disturb your stay) but to keep it clean and up to date. There is no room service or spa that is why that is rated 1 on my chart.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saratoga Springs, New York
Top Contributor
257 reviews 257 reviews
25 hotel reviews
Reviews in 74 cities Reviews in 74 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 17, 2012

Stayed here for 1 night and had an enjoyable stay. We had a warm welcome when we arrived in the late evening which put us in a good mood after a long drive (the free cookies helped as well). The room was spacious and most importantly clean. Beds were comfortable and the heating system worked well. The only issue was the shower head was pointed out towards the bathroom floor for some reason which wasn't noticed until after the shower warmed up and the bathroom floor was soaked. The free breakfast in the morning was your standard Holiday Inn breakfast though the food looked and tasted a bit old (other than the cinnamon rolls) by the time I had breakfast. Hotel is also easy on and off the highway. I would definitely stay at this hotel as it provided a good nights sleep and the staff was friendly.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, IL
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 28, 2012

Checked into this location on 11/28 and checked out same night. First room I was in, I could not get Internet access. Connection was made to router but DHCP would not provide an IP address from computer or iPad. Called down to front desk and employee on duty suggested moving me to another room. As an network engineer, I was sure that would not work, but I took her up on the offer. She brought up new keys after 15 minutes. Walked into second room (423) and still no dice on Internet. I closed the curtains and turned around to go back to work and the entire curtain rod collapsed. It was screwed in using tiny wood screws and no anchors. Went downstairs to talk to manager, but they didn't have one on duty. Told front desk to check me out. Went next door to Country Inn -- better rate, Internet worked and the curtains stayed up.

Room Tip: Check the curtain rods to make sure they won't crash down on you :)
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

Stayed here for a night while passing through Harrisburg while traveling. Hotel was clean, front-desk staff was friendly, and the room was clean. The hotel is pet-friendly, which was great for me, and was quiet despite being full. Convenient to the highway, gas stations and Starbucks. The rate was good as well.

Room Tip: Get an even numbered room, it faces the parking lot and not the street.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gowanda, New York
1 review
5 of 5 stars Reviewed November 9, 2012

loved staying here breakfast is great and room service was 5 stars Xiomara makes me smile she is always on her feet making the rooms feel like home wish i could bring her back to NY I stayed on the 3rd floor was great looking out to see harrisburg and vanessa always had the answers to great places to eat and see

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Harrisburg East

Address: 4021 Union Deposit Road, Harrisburg, PA 17109
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Harrisburg East 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
The Holiday Inn Express Harrisburg East is perfect for both business and leisure travelers with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. Nestled among major corporations such as Phoenix, Contact, Tyco, Highmark Blue Shield, UPS, Pepsi and Sysco, the Holiday Inn Express Harrisburg East is conveniently located 5 miles from the Pennsylvania State Capital and just 4 miles from downtown Harrisburg. It is easy to plan a family fun day in Historic Gettysburg, beautiful Lancaster or charming Pennsylvania Dutch Country. Make a sweet ending by visiting Hershey Park. The Holiday Inn Express Harrisburg East is also close to Harrisburg International Airport (12 miles), the National Civil War Museum, the GIANT Center sports venue and Carlisle Events. Complete your day with all the comforts of this Harrisburg hotel while enjoying your favorite snack and drink from the hotel s market. Surf the Internet free with wireless access. All our guest rooms are fully equipped with plenty of work space to spread out and make your trip a success. Every day starts out complimentary with the Express Start breakfast. We look forward to you experiencing a warm welcome to our new Holiday Inn Express Harrisburg East. See you soon! ... more   less 
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Also Known As:
Holiday Inn Express Harrisburg East Hotel Harrisburg
Holiday Inn Harrisburg
Comfort Inn Harrisburg
Harrisburg Holiday Inn

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