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“I'll never go back!” 1 of 5 stars
Review of Panera Bread

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Panera Bread
4263 Union Deposit Rd, Harrisburg, PA 17111-2802
717-558-8852
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Ranked #76 of 438 Restaurants in Harrisburg
Price range: $1 - $20
Cuisines: Bakeries, Delicatessen
Restaurant details
franklin lakes,nj
1 review
“I'll never go back!”
1 of 5 stars Reviewed September 3, 2010

Ordered an adult sandwich and a children's sandwich. Mine was fine in appearance and taste, although extremely skimpy. In fact, unless you opened up the bread slices you could not tell if, indeed, there was anything at all between the slices.
My son's roast beef sandwich is another story. It consisted of one, thickly-sliced, grey piece of meat with one slice of cheese- accompanied by a pickel. No garnish. As I brought our meals over to a table, I could not take my eyes off of his sandwich. It looked so incredibly pathetic and unappetizing that I could not allow him to eat it, nor could I bring myself to enjoy eating my own sandwich.
So, uncharacteristically, I decided that I would quietly bring my complaint to management- expecting an apology along with an offer to re-make the sandwich. Instead, I was embarassingly, and loudly, grilled repeatedly by 2 managers to explain exactly what I didn't like about the sandwich- in detail.
When it became obvious that management was looking to argue with me, instead of addressing my complaint- I asked for a refund. Then, went back to my table, shared my sandwich with my son, and vowed never to patronize Panera Bread again.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

Visitor rating
    11
    16
    1
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
A TripAdvisor reviewer on Facebook
“nice quiet place to eat...”
5 of 5 stars Reviewed April 3, 2009

nice quiet place to eat lunch or dinner with friends or during a lunch break. the wi fi service is great for everyone. plus the food is awesome.

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“a good reliable place when you are in a new town and are hungry as hell”
4 of 5 stars Reviewed August 4, 2008

a good reliable place when you are in a new town and are hungry as hell

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“Nice place for lunch... soup/salad, bagels, etc..”
5 of 5 stars Reviewed July 22, 2008

Nice place for lunch... soup/salad, bagels, etc..

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“I frequent Panera because it is close to work and they have good salads and sandwiches.”
4 of 5 stars Reviewed July 8, 2008

I frequent Panera because it is close to work and they have good salads and sandwiches.

Was this review helpful? Yes
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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