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Hilton Garden Inn Harrisburg East: Traveler Reviews

3.0 of 5
3943 TecPort Drive, Harrisburg, PA 17111
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Hilton Garden Inn Harrisburg East
Ranked #10 of 50 hotels in Harrisburg
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162 reviews from our community

Traveler rating
    80
    60
    17
    2
    3
See reviews for
Families
56
 
Couples
32
 
Solo
18
 
Business
51
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Washington, DC
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Wonderful one night stay after day at Hershey Park”
5 of 5 stars Reviewed November 16, 2012

Selected this resort because as a Hilton member, they offered a package deal that included one room with free breakfast from the restaurant menu. Although we didn't get a chance to take advantage of it, we took a small tour to find the indoor pool. The breakfast was absolutely delicious, especially because we were able to individually order what we wanted instead of a buffet breakfast. Parking lot is well lit, an important thing to note when arriving late after a day in Hershey Park. Also, it's just a few miles from Hershey and easily accessible from major highways. Will definitely select this location again in the near future.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask FamilyTravel4Me about Hilton Garden Inn Harrisburg East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review
February 2, 2013
Dear FamilyTravel4me,
Thanks for taking valuable time to tell us of your "wonderful" experience, at our Hilton Garden Inn Harrisburg East, recently, while visiting Hershey.
I will pass along your comments to our Team who really appreciate knowing their focus on guest satisfaction is noticed. I am glad you noticed our our bed and breakfast special and took advanatge of the deep discount it offered.
On your next trip to our hotel please ask me, as I would like personally like to thank you for your business!
Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pittsburgh, pa
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Great stay!”
5 of 5 stars Reviewed November 5, 2012 via mobile

I'm pretty picky, but this hotel was clean and beautiful. I needed late night directions to Target for diaper emergency and staff was very helpful. Also, its in a great location - close to shopping and restaurants. The beds are over-rated though...

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask beachlovers616 about Hilton Garden Inn Harrisburg East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review
February 2, 2013
Dear beachlovers616,

Thanks for telling us of your good experience, at our Hilton Garden Inn Harrisburg East, recently. I will pass along your comments to our Team who really appreciate knowing their focus on guest satisfaction is noticed. Hilton Garden bedding has controls for hardness or a softer sleep experience.
On your next trip to our hotel please ask me, as I would like personally like to thank you for your business and share Pittsburgh stories, as I am from there also!

Warm regards,

Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Harrisburg East Hilton Garden Inn”
5 of 5 stars Reviewed November 5, 2012

Stayed at this hotel with my family of 4 on the way to a Penn State Football Game in October 2012. Great location about 1/2 way between Phila and State College. Getting a room for less than $300 in State College is almost impossible. So I find this to be a very good alternative. Thje hotel room was clean, very friendly hotel staff with comfortable beds. The room was quite spacious (we ended up with a handicapped room which provided a lot of additional space). The room was very quiet/no street noise at all. Very convenient to Route 322 --- on the way to PSU. Although I didn't go there, it's located within about 1 mile from the Bass Pro Shop super store- which from the outside looked more like a mall then a store. Will definitely stay again on my next trip to PSU.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask John R about Hilton Garden Inn Harrisburg East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review
February 2, 2013
Dear John R,
Thanks for taking a moment to tell us of your enjoyable experience, at our Hilton Garden Inn Harrisburg East, recently.
I will pass along your comments to our Team who really appreciate knowing their focus on guest satisfaction is noticed.
As a fellow Penn Stater, I can vouch for the easy drive to PSU which avoids the high priced State College football weekend prices.
On your next trip to our hotel please ask me, as I would like personally like to thank you for your business!
Kind regards,
Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quakertown, Pennsylvania
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
“Great bargain”
5 of 5 stars Reviewed October 22, 2012 via mobile

We stayed here because our usual Hampton inn was booked. Price was comparable and rooms were clean. breakfast was good and location was just as good. We usually come to the area once a month and we decided to book here again in November.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask PTycz about Hilton Garden Inn Harrisburg East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review
February 2, 2013
Dear PTYcz,
Thank you for to telling us of your enjoyable experience, at our Hilton Garden Inn Harrisburg East, recently.
I will pass along your comments to our Team who really appreciate knowing their focus on guest satisfaction is noticed. Be sure to watch our internet sight to take advantage of our Bed & Breakfast package which saves quite a bit for two adults with children.
On your next trip to our hotel please ask me, as I would like personally like to thank you for your business!
Kind regards,
Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
State College, Pennsylvania
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Worth the money.”
4 of 5 stars Reviewed September 29, 2012

We usually stay at Hamptons but it has been a little more expensive than the Hilton Garden Inn in Harrisburg. This was our second or third time at this hotel and it was again mostly a positive experience. Check in was quick and easy and our room was waiting for us as requested.

The rooms are updated and seem very clean. Bathrooms are also very clean which is so important.
The next morning we ate breakfast for the first time here and it was pretty good as well. Order a hot breakfast then serve yourself from the cold bar. Could be a little cheaper but it is still cheaper than the closest Hampton, even after paying for breakfast.
Only problem with the hotel was that the AC unit made a lot of noise when it kicked on at night so we shut it off and just ran the fan so it did get a little too warm for us. Upon checkout, the staff was very apologetic and offered us a gift card for a local store because we were not totally satisfied so hats off to her.Will definitely go back next time we are in the area.

Room Tip: As always, ask for a room on an upper floor away from elevators. They seem to always be the quietest...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by James N for Harrisburg
Ask James N about Hilton Garden Inn Harrisburg East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review
February 3, 2013
Dear FranC107,

We appreciate your business and letting us know about your positive experience, at our Hilton Garden Inn Harrisburg East, recently.
The next time you may wish to check out our Bed & Breakfast packages which can possibly save you more. As the new General Manager we have changed our guest room preventive maintainence program that should eliminate the occasional AC noise you heard. On your next trip to our hotel please ask for me, as I would like to personally thank you for your business!

Warm regards,
Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Harrisburg East

Also Known As:
Hilton Garden Inn Harrisburg East Hotel
Hilton Garden Inn Harrisburg East Hotel Harrisburg
Hilton Garden Inn Harrisburg
Harrisburg Hilton Garden Inn
Hilton Harrisburg
Harrisburg Hilton
Address: 3943 TecPort Drive, Harrisburg, PA 17111
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Harrisburg
#13 Family Hotels in Harrisburg
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Come stay at the brand new Hilton Garden Inn Harrisburg East hotel! We are conveniently located between the Capitol and The Sweetest Place on Earth - Hershey Park! We offer an indoor and outdoor swimming pool, indoor whirlpool, 24-hour business center as well as a fitness center for your enjoyment. Enjoy a delicious, hot, cooked-to-order breakfast served daily at our on-site restaurant, The Great American Grill. Relax and unwind at The Great American Lounge, open daily. ... more   less 
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