I've stayed in a lot properties and the Courtyard chain has always been a favorite. So, when we visited Harrisburg we opted for the Courtyard. My review of this property is comparing it to other Courtyard's and my expectations of the chain.
First, the positive. The location is fine (other than navigating the squirrelly interchange system in Harrisburg). The staff was very pleasant and helpful. The common areas seemed to be well maintained. This property has the updated layout and the courtyard in the back. There are a few things close, but driving for amenities is the preferred travel method.
With that being said, there is something that is missing from this Courtyard property. There was nothing horrible about the room, but our room was smaller than most of the others in the chain. The bed was decidedly more worn out on one side. The ironing board had no pad under the cover which resulted in sharp metal edges poking up. The pillows were iffy and the towels a bit thin. Nothing horrendous, but not what you expect from this chain. Many travelers may not have even noticed, but these things are not what you usually have from a Courtyard.
The one thing that really made us wonder was the fact there was an armed security guard in the lobby on both a Friday and Saturday night. I inquired about the guard and was told it was because they have so many families and groups that stay, it is a way to keep order in the hotel. Essentially saying they have had an issue with parents/chaperones letting kids run wild.
Would I stay again - I definitely would consider with price being a driving factor. There is nothing offensive about the property and it is still far better than many properties.
- Official Description (provided by the hotel):
- Opened May 18, 2005. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Harrisburg Hershey Hotel Harrisburg
- Courtyard Harrisburg Hershey
- Marriott Harrisburg
- Harrisburg Marriott
- Harrisburg Courtyard