Yes, we heard employees tell guests that it's a new (one-year-old), but if you don't take care of it, it doesn't matter if it's a week old hotel.
Our stay began when we tried to check-in forty-five minutes before check-in and were told that our rooms hadn't been cleaned yet. We were a little annoyed because we didn't see any other guests, but we understand that's the hotel's policy so we used the lobby-level restroom and waited in the dining area area for our rooms to be cleaned, BIG MISTAKE. We had time to really look at the condition of the hotel. There was a wet floor in the bathroom and wet paper on the women's bathroom floor in the lobby, and no toilet paper. (We went into the men's bathroom and brought some rolls over to the ladies' room, and informed a staff member of the TP shortage.) There was garbage strewn across the buffet counter, and we were there five hours AFTER breakfast had ended. Three employees continually walked past the messy counter. None of them seemed in a hurry or busy. One even stopped to get a drink from the juice machine on the counter We didn't see any other guests being taken care of, so I could see no reason why the employees weren't throwing away the garbage, wiping off the counter and tables, or sending the curtains to be cleaned...doing SOMETHING to maintain their place of employment. Stained and torn furniture, and stained curtains filled the dining area. These were large stains that covered the bottom 2-3 FEET of the curtains, and the large stains on the furniture were so dark that we didn't want to sit on the chairs. Nearly every chair had stains.We didn't want to check in after seeing the condition of the dining area and even checked the hotel's cancellation policy before deciding to wait and see the rooms before telling the receptionist that the poor condition of the hotel was unacceptable. (We would have lost our money.) When we were given our room card-keys, we headed to the elevator. Hint: Don't look at the rug in the elevator. Around the edges, you will see a two-inch "rim" of hair and dirt. When we exited the elevator, we saw an unattended pile of what appeared to be new shower curtains on the corridor floor. There were no employees around. (The pile was still in the hallway ten hrs. later, when we returned to the hotel to go to bed.) Then, we went into our two rooms, where we immediately checked for bugs. We found mold or dirt around the inner rims of the toilets and sinks but no bugs. We decided to stay. The mattresses were very comfortable, and the AC worked fine, but I didn't eat the complimentary breakfast at the hotel in the morning because I didn't want to eat in the dirty dining area. We aren't neat freaks; this hotel, at least the dining room, lobby restroom, hallways, and elevator, was filthy. Thankfully, our rooms were in better shape than the rest of the hotel. We stayed but swore we would never stay in a LaQuinta again. This place needs to concentrate on scrubbing and cleaning. I think it could be a nice hotel if someone kept up with the cleaning of public areas. Our first impression was a lasting one, and we will stay elsewhere next time we are in the area.
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