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“Going to go Downhill Fast!” 3 of 5 stars
Review of La Quinta Inn & Suites Harrisburg Hershey

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La Quinta Inn & Suites Harrisburg Hershey
2.5 of 5 Hotel   |   265 N. Hershey Road, off I-81 at Exit 77, Harrisburg, PA 17112   |  
Hotel amenities
Ranked #10 of 51 hotels in Harrisburg
Canandaigua, New York
Top Contributor
68 reviews 68 reviews
14 hotel reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
“Going to go Downhill Fast!”
3 of 5 stars Reviewed April 11, 2013

Nice new VERY contemporary lodging that housekeeping issues are quickly going to make this place old before it's time.
From the elevator with a dirty carpet along all sides & hand-prints on the inside door (what else do you have to look at while in an elevator?) to the littered hallway carpet to the same in our room, doesn't management look at the same things too?
Breakfast, think Super 8 and you probably over-rated it! I brought these concerns to management upon check-out trying to be helpful as someone who spent 27 years on the road averaging 200+ nights annually, but all I heard were excuses & defensiveness.
As "AishaP670" said a few reviews before; "Overpraised".

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
Fort Myers, Florida, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 11, 2013

great place with a great family restaurant right next door..Highly recommend both. The place was exremely clean and the people very friendly. The restaurant next door had all homemade food and a great wait staff.. This is a diamond place to stay. Easy off and on the highway.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 9, 2013

The manager here was excellent. She did her best to provide us a comfortable room as I was 7 months pregnant and had a toddler with us as well. She gave us a very spacious room and it was totally worth it! I just wish it had a pool or a little bit of activity for our little one. Overall, a great place to stay.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape May, New Jersey
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 8, 2013

nothing fancy about this place but its clean and provides a nice room....was here just for a night and absolutely served my purpose.....the bed was very comfortable.....plenty of pillows........shower was great.......lots of pressure..the breakfast good enough and got us on our way.....all in all this was a solid place.....I would not hesitate to come back and actually plan to do so again next year......

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brookhaven, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 4, 2013

Based upon the reviews on Trip Advisors, I decided to dwell at your Laquinta Inn Suites located at 265 N. Hershey Road over this past weekend. However, based upon my experience, this newly renovated hotel is overpromised & overrated.

When I checked in, I noticed a sign stating check-out was 11:00 a.m. yet via your website it states check-out is 12:00 p.m. I mentioned the discrepancy to the front desk while checking in and was told I was misinformed. To the next issue, while my daughter was using the lavatory, I noticed no toilet paper. Called the front desk and was informed I needed to come get it since she was the only one working. Asked for an additonal pillow and was informed none were available. Lastly, while in the tub, I became drenched by a leaking ceiling. Again, informed front desk assuming they would move me to a different room, sadly nothing was done.

This was my first and last time at your hotel. The services received was beyond incompetent & abysmal.

Just how you read the good comments, you also need to know about the deplorable or not so good experiences.

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 31, 2013

We stayed only one night while going to Hershey. We were greeted by a clearly annoyed front desk employee. We arrived at 1:30 pm and I asked if our room was ready. We were told rudely that in fact check in was at 3 pm. I stated in my question that I knew we were early but we were wondering if a room was ready. She looked at me like I was from a different planet. The chlorine in the pool was overwhelming and could be smelled from the lobby and the elevator. Hotel is less than a year old and already you can tell that it will be worn out soon. It is not properly maintained. Breakfast was very crowded, not enough seating. Messes everywhere with no staff to clean up. One worker did come and she did try to refill and clean, but she seemed to not really care. Look, it was super cheap and the place is new so there is an upside. Room was clean when we came in. You get what you pay for. We won't be back. In this price range, I would head to a Hampton Inn.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Quinta Inn & Suites Harrisburg Hershey

Address: 265 N. Hershey Road, off I-81 at Exit 77, Harrisburg, PA 17112
Location: United States > Pennsylvania > Harrisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 51 hotels in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Harrisburg Hershey 2.5*
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