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“Great Family Location to Stay” 4 of 5 stars
Review of Homewood Suites Harrisburg East-Hershey Area

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Homewood Suites Harrisburg East-Hershey Area
3.0 of 5 Hotel   |   3990 TecPort Drive, Harrisburg, PA 17111   |  
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Ranked #1 of 51 Hotels in Harrisburg
Certificate of Excellence
Pinehurst, North Carolina
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Great Family Location to Stay”
4 of 5 stars Reviewed July 21, 2014

Wonderful...wonderful...wonderful! This hotel is managed very well...you can see the attention to detail in cleanliness, customer service, and friendliness of staff. To be honest, I had my doubts when I made my reservation over the phone...the person taking my reservation was a bit trite; however, when I arrived I was treated very professionally and generally nice. The breakfast and managers reception were excellent examples of Hilton's commitment to excellence! There was also a good selection of reasonable family diners near by. We'll be back!:)

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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480 reviews from our community

Traveler rating
    348
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    16
    3
    2
See reviews for
251
51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Greenville, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

Our family recently stayed at this hotel for our visit to Hershey Park and other area sightseeing. The hotel was clean, the customer service superb, and the meals provided were excellent. Not only do they serve a free breakfast which is customary, the Homewood Suites serves a free dinner from a rotating menu Monday through Thursday. What a great way to "come home" from a long day away to have a free and delicious dinner waiting! The full-sized frig (with freezer) and two-burner stove are great too! We also took advantage of the guest laundry facility located on the second floor - $1.50 per load for washers and dryers - quarters only which are available at the front desk. We highly recommend this hotel!
The Nolen Family from SC

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellefonte, United States
1 review
5 of 5 stars Reviewed July 14, 2014

Having our own business is exhausting at times and the Homewood Suites was an oasis in the midst of a very busy summer. The biggest blessing for us was that we did not have to travel very far and in the process of looking for the perfect place to meet between our meetings The Homewood Suites fit the bill with excellence.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 13, 2014

I believe that it is priced way to high. The staff was not real friendly. I spent the extra money so that we could all be together I will never do that again. The breakfast was ok wish they had a better choice of juice. The night staff to me where not friendly.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 12, 2014

We have been traveling for more than 12 months staying predominantly in the Hilton brand of hotels. Up until this hotel we had never stayed at a Homewood Suites. This hotel's cleanliness level and staff performance was not up to the standard we have found with this brand.

Stayed July 2014, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alishia M, Sales Assistant at Homewood Suites Harrisburg East-Hershey Area, responded to this review, July 15, 2014
Don R - Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Dirty rooms are not typical at our hotel, and we appreciate that you brought this to our attention. We have discussed this with our staff and will make every effort to be sure our rooms meet the highest housekeeping standards. Please give us a second chance if you visit our area in the future.

Alishia Mull
717.909.4663
Alishia.Mull@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Topeka
Top Contributor
124 reviews 124 reviews
46 hotel reviews
Reviews in 61 cities Reviews in 61 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 12, 2014

We stayed here while visiting Hershey and this was a great place to stay. Just a few minutes from the Hershey plant, clean rooms, quiet and a good breakfast. What more can you say. Any time the kids get bacon they're happy.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Boylston, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 9, 2014

Hotel itself very nice. Beware of the location. Our car, along with others was broken into and GPS was stolen. Again, the facility itself is nice, but not worth having processions stolen. If you do stay here, just make sure not to leave valuables in car.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alishia M, Sales Assistant at Homewood Suites Harrisburg East-Hershey Area, responded to this review, July 15, 2014
Julie K - Thank you for your honest feedback. While we appreciate your kind words regarding our property; We sincerely apologize for your unfortunate experience regarding your GPS during your time with us. Thank you for letting us know about the issue quickly as we've followed up with local authorities to help us avoid this situation in the future. Again, we apologize for inconvenience and if we can help in any way, please let us know. Thank you.

Alishia Mull
717.909.4663
Alishia.Mull@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Harrisburg East-Hershey Area

Address: 3990 TecPort Drive, Harrisburg, PA 17111
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Harrisburg
#1 Family Hotel in Harrisburg
#3 Business Hotel in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Harrisburg East-Hershey Area 3*
Number of rooms: 105
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Also Known As:
Homewood Suites Harrisburg East-Hershey Area Hotel Harrisburg
Homewood Harrisburg
Harrisburg Homewood Suites

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