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“quality plus” 5 of 5 stars
Review of SpringHill Suites Harrisburg Hershey

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SpringHill Suites Harrisburg Hershey
3.0 of 5 Hotel   |   15 Capital Drive, at I-81 Progress Avenue Exit 69, Harrisburg, PA 17110   |  
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Ranked #13 of 50 Hotels in Harrisburg
Southbridge, Massachusetts
1 review
“quality plus”
5 of 5 stars Reviewed May 10, 2013

A serious accident closed the highway leading to the hotel.I called the hotel and a patient,knowledgeable clerk gave us excellent directions to get us there in the shortest possible time. It was a fast efficient check-in,within a bright,airy room. This is a clean comfortable hotel. Loved the room design:a comfortable seating area. a work area separated from the sleeping area,and a lavatory separated from the washing area (a large walk-in shower).

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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282 reviews from our community

Traveler rating
    132
    92
    35
    14
    9
See reviews for
110
48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Owensboro, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 9, 2013

Just passing through. Stayed 1 night. The ice machine on the first floor was out of order so I had to go to the second floor for ice. No problem. Unique room layout. Pretty quiet for a hotel near the freeway.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, August 16, 2013
Thank you for staying with us at the SpringHill Suites Harrisburg Hershey. Thank you for your comments. We apologize for the ice machine on the first floor being down. This has since been corrected. We would welcome the opportunity for you to stay with us again.
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Montreal, Canada
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 7, 2013

My wife and I stayed here recently on the way back from Florida. This is a newer hotel and was very clean and comfortable. The beds are great and we like the new layout although we prefer the separation between sleeping and sitting areas in other Springhill Suites. We both liked the brightness and airiness of this hotel. The staff was very good. The only point of contention is the noise level from I81. We have stayed at other hotels near major highways that were not as noisy as this one.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, May 16, 2013
Thank you for staying with us at the SpringHill Suites Harrisburg Hershey. We are glad that you enjoyed your stay. Our location is a perfect stop over for people traveling through the area. We are sorry that the highway noise disturbed you. It is located right off of I-81 making it a convenient location with easy on and off access. We hope when traveling to and from Florida, that you stop and stay with us again.
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CT
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 20, 2013

Very uncomfortable beds, both my husband and I hardly slept. Small for a "suite." Did not like the bathroom set up. Breakfast area very limited seating. However was very clean. Traveling with 2 children, booked 2 queen beds.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
149 reviews 149 reviews
48 hotel reviews
Reviews in 63 cities Reviews in 63 cities
159 helpful votes 159 helpful votes
3 of 5 stars Reviewed April 16, 2013

I may have written this byistake on another name which should still be me. Anyhow the hotel is beyond clean, but has drawbacks, the rooms are small, they are very modern almost like a concept room, where you can get more into a smaller space. There is a water closet that has a toilet and a tiny sink behind a small frosted glass sliding door that has no lock. Then if you want to shower you have to walk past the bed to the other sliding door with no lock and go in there to shower and there is a sink for washing up too.

I don't feel this is a true suite room, as it has a tiny area with a couch and desk, and fridge and microwave but no snk behind a glass partition, but its in view of the beds, its not a seperate sitting room.

Our tv did not work the 1st night but it was fixed the next morning. The did not put in noise barrier windows as we heard the Interstate traffic whiz by all night long, do not get a room that faces the Interstate,

We were not able to get into the Hershey Resorts as they were booked, but this was about a 20 minute trip back and forth to Hershey Park, so youmight not want to go back and forth more than once per day.

They had a tiny indoor pool area which is fine, also there was a nice buffet breakfast which is over by 9am on week days.

Its a nice place but I would not stay there again.

Room Tip: do not face the Interstate and be prepared to drive 20 minutes each way to Hershey Park
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
3 of 5 stars Reviewed April 16, 2013

This appears to feel like a new property, everything was extremely clean and new. Our room was small but built in an efficient way, the toilet and sink are behind a frosted glass door that slides and does not lock... The shower is in a different area of the room, italso is behind a frosted glass door that does not lock.. Basically you can't shower and use the toilet easily as they are not attached.

Also its not a true suite feel, there is a couch and desk area with a fridge and microwave but no sink, but that is a tiny area and basically open to the rest of the room, its not a suite it has an area behind a fristed glass partition.

On the 1 st night our tv did not work but it was fixed the next day. Also our room backed up to the Interstate and the noise all night was awful, there does not seem to be soundproof windows.

Its not all that close to Hershey Park, if you are thinking to travel back and forth a few times per day, its about a 20 minute drive.

The breakfast was very nice and the small pool area which is indoors is also nice, all in all I would NOT stay here for visiting Hershey. I also felt the room was too small...

Room Tip: don't rush into this property and stay away from rooms on the Interstate side.
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, April 18, 2013
Thank you for staying with us at the SpringHIll Suites Harrisburg Harrisburg. Our staff strives to offer a very clean facility. Our hotel offers a different feel other than a traditional type of hotel. We would hope to have the opportunity for you to stay with us again.
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Kingston, Pennsylvania
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2013

We traveled as a family of 5, and booked a two queen bed suite with a sofa, and it was definitely worth the money. The beds were really comfortable, and so was the sofa. The room was clean with a 32 inch tv, a walk in closet, a nice bathroom, and a micro-fridge. It was in a good location as it was less than 10 minutes to downtown Harrisburg and was relatively close to Hershey as well. The pool was very nice. The breakfast in the morning had pretty much everything a good hotel has, including waffles, cereal, yogurt, bagels, pastries, coffee, and whatever else I'm missing. The stay was for 3 nights but the staff was very friendly as well. Will definitely return if back in the area. It also had a nice weight room.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, April 11, 2013
Thank you for staying with us and for your wonderful comments. We are so glad that you enjoyed your stay and would certainly welcome the opportunity for you to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Harrisburg Hershey

Address: 15 Capital Drive, at I-81 Progress Avenue Exit 69, Harrisburg, PA 17110
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Harrisburg
#14 Romantic Hotel in Harrisburg
#15 Family Hotel in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Harrisburg Hershey 3*
Number of rooms: 118
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Also Known As:
Springhill Suites Harrisburg Hershey Hotel Harrisburg

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