We booked this hotel because my daughter was having outpatient surgery at Hershey Hospital and we wanted to stay somewhere close. My daughter loves to swim and we thought this hotel would be a good choice as the hotel is relatively new and it has an indoor pool. We planned the whole evening so that she would have time to swim at the hotel. What a disappointment!! Not only was the pool ridiculously small, it was also FREEZING cold. She was only able to stand the water for about 10 minutes. Instead of a fun night of swimming before her surgery, we got to watch her sit beside the pool in a towel crying. We asked the person at the desk about the pool and did not get an apology. We were told very flippantly that they would check in to it. Judging from some of the other trip advisor comments, it seems to be a common problem. This stay affected my whole perception of marriot hotels. I will most likely look for a different hotel in the future.
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- Also Known As:
- Springhill Suites Harrisburg Hershey Hotel Harrisburg