I have visited this hotel several times now, and the property is always clean (within reason... not spotless). However, one consistent issue this hotel has is with the staff.
They aren't rude, but a few have been borderline.
One evening my room key wasn't working, and you would have thought I asked the guy to push my car downtown with me driving it! He wasn't friendly at all.
The rooms are fresh and clean - the property is relatively new.
An area that could use some focus in the lobby - the floors were dirty and gritty. I understand that it is winter, and snow and such gets tracked in - but morning, noon, night... the floor always looked dirty.
Like most Country Inns, the breakfast usually falls a little short. The variety isn't great, the supply is always limited, and the warm food usually isn't prepared property or up to food safety standard.
Overall, this is a great property, and I will stay here again. However, management should focus on training the front desk/reception staff to conduct themselves in a far more professional manner.
I would recommend this hotel to others.
- Official Description (provided by the hotel):
- Conveniently located off of Interstate 83 and Union Deposit Road, the Country Inn & Suites Harrisburg, PA hotel offers comfortable, spacious accommodations in a prime location. Just minutes from Hersheypark, Giant Center, downtown Harrisburg and Harrisburg International Airport, our Harrisburg lodging features an indoor pool and whirlpool, a Fitness Center and Business Center. With our quality accommodations, signature hospitality and world-class services, guests at the Country Inn & Suites Hotel Harrisburg have an enjoyable stay. ... more less
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- Also Known As:
- Country Inn And Suites Harrisburg-Union Deposit
- Country Inn & Suites Harrisburg-Union Deposit Hotel Harrisburg
- Country Inn Harrisburg