We stayed at this hotel for 5 nights. My father in law booked the rooms, so I did not deal with the check in and check out. I can say though that he had issues at both the check in and check out and was pretty upset. There were issues with the bookings and then they wanted to charge him more even though he had prepaid. Things finally got settled, but he was not happy.
As for the room, it was big enough. However, the cleaning staff needs to be spoken to about things. My room for instance had toilet paper left in the toilet. It didn't appear to be used, but still, the last thing one wants to see when going to a room is toilet paper in the toilet. The toilet takes forever to flush. There were stains on the shower curtain. The bathroom overall just felt dirty.
The beds were comfortable. The carpet, for the most part, passed my white sock test. Dirty carpets tend to be my biggest pet peeve. The desk area seemed sticky, so I used baby wipes to wipe everything down. The WIFI was very spotty. Upon returning to our room on the second day, there was a nice USED facecloth sitting on the end table. It smelled like it had been used with cleaning materials to wipe things down. The mini fridge and microwave were nice to have.
The pool was a little small, but the hotel is small, so it wasn't that busy when we used it.
The breakfast area is tiny. Be prepared to take food up to your room. It was your typical free breakfast. Eggs, sausage, waffle, cereals, and some bread and pastries. Watch out for the juices, we got what was supposed to be orange juice one morning, but it was pretty much just water. Remember how I said the WIFI was spotty? Well, I tried to use the computers in the lobby, and it still seemed to take a while for some pages to load up. Not to mention that someone had messed up the printers, so it took forever for things to print.
The last night, my room key stopped working, so I had to go and get a new one.
Another thing to consider with this hotel is its location. Yes, it is close to Hersheypark. However, as others have stated, there is a barrier separating the road. So you have to go down and make uturns to get to the correct direction...not a problem, but it is annoying.
The staff was friendly. I think this hotel has the ability to be a really good hotel. I think the housekeeping needs to be improved.
- Official Description (provided by the hotel):
- Harrisburg, PA, hotel sits just off Interstate 81 at Exit 77. Newly decorated and renovated hotel,everything has been upgraded, new lobby and furniture, more space for breakfast, new business center, new carpet in rooms and hallways, new amenities in rooms , new flat screen TV's, coffee machines, iron and ironing boards and new mattresses, upgraded fitness center and bathrooms as well.We provide handy amenities like a microwave, refrigerator and heated indoor swimming pool.Close to Hershey Park, Hollywood Casino, Pennsylvania State capital Building Skyline Diner, and Aroogas sports bar Add value to your adventures at our Super 8 Harrisburg Hershey Park hotel. Work easily with free Wi-Fi from your room or in our business center.Our hotel in Harrisburg, PA, is minutes from several popular attractions like Hershey’s Chocolate World, Hershey park,Hershey Giant center, Hershey outlets, farm show complex,civil-war museum, Indian echo caverns, close to restaurants, shopping stores and malls,40 minutes to Gettysburg Amish county Lancaster and outlets. Enjoy your free Super Start continental breakfast before heading off on your Pennsylvania adventure. ... more less
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- Also Known As:
- Super 8 Harrisburg Hershey Nw Hotel Harrisburg
- Super Eight Harrisburg
- Harrisburg Super Eight
- Harrisburg Super 8