I'm a Platinum IHG member and frequent all brands of the chain and have come to expect the Crowne Plaza group to be a little bit higher level quality. At first glance - this hotel would fit the bill - however upon closer examination one finds its merely 'window dressing'
First off - check in was luke-warm. I try to be very perky as I usually get the same energy in response, however the two people that checked me in showed NO emotion, NO energy...it was just really kinda like..."ehhh".
Okay - they won't ruin my day...so up to the room I go.
OLD elevator that smelled like smoke and must.
Hallway...also musty. And you can start to see the wear and tear on the carpet and walls.
Upon arrival to my room, the door just looked old and beat up. Scratches at the bottom, layers and layers of paint. Once inside - NICE and roomy. very well laid out. However - again...upon closer examination, the carpet looks VERY old and worn. The refrigerator looks beat to death and wouldn't fully close. It also didn't smell too good inside. A/C unit looked like something out of the 50's. Bed was SUPER comfy. However, the tv/cable was in and out - and more 'out' than 'in'.
Time to check the very important room...the bathroom...
EEEWWWW!!!! The wrong sized toilet seat on the toilet...REALLY?!? When I called down...they can't do anything until tomorrow...REALLY?!?!? (How about send someone to your nearest Target or Walmart and get the right size!) - they did get it fixed the following morning.
I then began looking CLOSER at the bathroom and was just grossed out. CAKED UP dust, mold, loose fixtures...and of course...layers and layers of paint. I have a few pictures.
I really think there are some better hotels in the area at the price point I was at.
Oh...Wi-fi...HA!!! Nonexistent. I had to go to the lobby to get any kind of connection.
- Official Description (provided by the hotel):
- Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new dÃ©cor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more less
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- Also Known As:
- Crowne Plaza Harrisburg-Hershey Hotel Harrisburg