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“good location” 5 of 5 stars
Review of Crowne Plaza Harrisburg-Hershey

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Crowne Plaza Harrisburg-Hershey
3.5 of 5 Hotel   |   23 South Second Street, Harrisburg, PA 17101   |  
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Ranked #33 of 50 Hotels in Harrisburg
davie fl
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“good location”
5 of 5 stars Reviewed February 2, 2014

we were in town for a skate tournament. The hotel was very accommodating and staff excellent.
The location was great for walking around the city and close to Hershey . The indoor pool was a great touch!!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, February 3, 2014
Katee8,
We loved your group! Our staff had such a good time with your girls and their families. Thanks so much for choosing our hotel for your accommodations. It makes our job FUN when we have guests like all of you!
We hope to see you again, should your skating bring you to the area again.
GOOD LUCK to the team and all of you,
Toni R
Guest Experience Manager
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360 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 1, 2014

I've stayed at this hotel many times for business. I'm always happy with the rooms and the service. The rooms are clean and the staff is always friendly and very helpful. Valet parking is provided which is a huge plus in the city.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, February 3, 2014
Dear Bianarysmart,
Thank you for taking time to post your comments about your stay with us. We appreciate all feed back from our guests. It encourages our staff to grow in all areas. We take pride in our staff and the high standard of service they provide for our guests. They love when I can share great comments like yours with them because it proves their hard work and friendliness is a success and the guests appreciate them.
We hope to be of service to you again in the future.
Regards,
Toni R
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irmo, South Carolina
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 22, 2014

I have held numerous week long training classes at the Hotel and the Sales and Catering staffs all work to make the event worry free and a sucess. The CP's location is within walking distance to over 20 restaraunts so there is no need for rental vehicles, just a cab from the airport. Overall a good value, excellent facilites and good service. I will continue to hold meetings at the CP in the future

Room Tip: Ask for rooms on the 8th floor. The floor is set up for business travelors so no school groups, fam...
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, January 23, 2014
Dear Mark E,
Thank you for your wonderful comments and choosing our hotel for your meetings and over night accommodations. We strive to provide all of our guests with excellent service that they deserve. Hearing that we are succeeding makes a positive impression on our employees and helps them to try harder at being the best.
We look forward to your next meeting at our property and will work hard to keep your continued loyalty.
Looking forward to your next visit,
Toni R
Guest Experience Manager
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Waynesboro, Pennsylvania
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 19, 2014

Nice room, but the king bed wasn't quite as soft as most upscale hotels. Linens were nice. Quality and nice smelling toiletries. Small bathroom. Not so nice scenic view of the AC units on the roof, but for one night, it didn't matter so much. Price was right on a Saturday night and was within walking distance to many restaurants. The Sunday morning breakfast (01/19) was tasty and the blonde waitress was personable and attentive. Front desk and valet staff were courteous both in evening and a.m.

Room Tip: Higher rooms facing 2nd street would have better views.
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, January 23, 2014
Dear Get Going Girl,
Thank you for choosing our hotel for your travel accommodations. We appreciate your business.
We enjoy positive feedback from our guests and thank you for taking the time to share them.
I am sorry we disappointed you in the mattress, but this is sometimes a challenge as there are so many different preferences in mattress comfort. I am glad we redeemed ourselves with the linens we provide.
I wish you safe travels and hope we see you again.
Regards,
Toni R
Guest Experience Manager
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Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 12, 2014

I have stayed in Harrisburg several times in the past year for business, and I prefer this hotel over the Hilton down the street. I find it much more convenient to get in and out of here - at the Hilton I always feel like it takes me forever to get from my room to the car. The staff members are also great, very accommodating and helpful. I've spent hours hanging out in the lobby finishing work and they never even bother me. Every time I've stayed here it's been a breeze to get what I needed, do what I came to town to do, and leave. No complaints!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, January 14, 2014
Dear Philly Girl,
We are very pleased that we are the hotel for you. Our staff loves to proved excellent service to our guests and are always happy when I share the good comments with them.
We look forward to your next visit and if there is anything we can do to make your trip even better, please don't hesitate to call.
Best regards,
Toni R
Guest Experience Manager
(717) 234-5021
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mahanoy City, Pennsylvania
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 23, 2013

Stayed here over-night. Booked online and recieved an excellent rate. Upgraded upon arrival because it was my 1st here.
Valet parking about as much as parking anywhere else. Very nice room, great water pressure. Fitness room is well equipped for a hotel.

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, December 24, 2013
Hello,
I would like to thank you for staying with us during your holiday travel. We love to have new guests feedback, as we strive to provide all of our guests with an excellent experience. I thank you for your comments and will be anxious to share them with our staff. Sharing the good helps to serve as a positive impact on the service our team provides to our guests.
We hope to see you again, if your travels should bring you back to Harrisburg. Wishing you a wonderful holiday season and safe travels,.
Toni R
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechanicsburg, Pennsylvania
Top Contributor
101 reviews 101 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 19, 2013

We stayed here for a quick overnight due to weather while in town for a Christmas party. It was a last minute decision, and we got a great rate.

The hotel is nice, and the staff was great. We had a drink in the bar before going out, and the crowd was lively....there was a party going on upstairs but you would hardly notice it, they manage the space well. The hotel has been updated, and it was a nice room on the 8th floor.

Room Tip: Choose a high floor, you are downtown so there will be traffic noise on lower floors.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, December 21, 2013
I wanted to take a minute and thank you for staying with us while so close to home. Staying downtown is a great way to enjoy all that Second Street has to offer and we enjoy when we are able to provide the locals with great service.
I will share your comments with out staff and I know they will appreciate knowing that their efforts to provide excellent guest service is noticed and appreciated.
We look forward to being you downtown getaway, should the opportunity arise.
Happy holidays,
ToniR
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Harrisburg-Hershey

Address: 23 South Second Street, Harrisburg, PA 17101
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 
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Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg

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