I cancelled our reservation before the deadline online. Never received a confirmation. I called them early the next morning and they told me "too late" and there was nothing they could do. I called the corporate reservation help desk. Same answer, I even asked to give me a voucher for next time since our entire soccer team was staying in the area as we do many times. They felt that it benefitted them to charge me for a room I never used, but all it did was cost them a lot of money, since my influence will guarantee that not one of our (18) families will ever use this hotel in the future when we go to any of at least 3 of the annual soccer tournaments in the Hanover area. Customer service is not one of their policies. Wish I could have written a better review, but they were not in any way interested in working something out.
- Official Description (provided by the hotel):
- THE SUPER 8 HANOVER PA IS NOW OPEN AFTER A COMPLETE RENOVATION. THE GUEST ROOMS ARE NEW AND FRESH. COME EXPERIENCE OUR NEW HOTEL.The Super 8 in Hanover PA is in great proximity to many attractions and corporations. Enjoy Superior service when choosing either room with King or Queen size beds, we also feature suites with whirlpool tubs. All rooms are equipped with hairdryers, alarm clocks, and 32 inch LCD TVs with over 70 cable channels for your viewing pleasure. You can enjoy Free Superstart breakfast daily and access Free high speed internet from anywhere in the Property. No Pets Allowed. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 Hanover Hotel Hanover
- Super Eight Hanover
- Hanover Super Eight
- Hanover Super 8