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“Not super 8 quality” 1 of 5 stars
Review of Super 8 Greencastle

Super 8 Greencastle
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Super 8 Greencastle
735 Buchanan Trail E, Exit 5, Greencastle, PA 17225 (Formerly Star Inn)   |  
Hotel amenities
Ranked #2 of 5 Hotels in Greencastle
Harrisburg, Pennsylvania
1 review
“Not super 8 quality”
1 of 5 stars Reviewed June 4, 2014 via mobile

Definitely not a good experience. Staff is far from friendly. The rudest people we ever encountered. Never had clean towels. Always had to ask for towels and would have to go to office to get them. Cleaning people were very old and did a terrible job.

  • Stayed May 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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28 reviews from our community

Traveler rating
    16
    6
    4
    0
    2
See reviews for
10
5
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Lancaster County, Pennsylvania
Top Contributor
76 reviews 76 reviews
27 hotel reviews
Reviews in 47 cities Reviews in 47 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 28, 2014

This place was a pleasant surprise. I had read the good reviews so we decided to stay here at the last minute for a softball tournament. It was Memorial Day weekend so we were lucky to get a room. The price was very reasonable, especially for a holiday weekend. Our room was small but recently renovated so clean with new beds and linens and fresh paint. It is obviously an older building and is still undergoing some improvements but we thought it was a nice little hotel. The free breakfast was small but it had everything I needed. Hot coffee, juice, cereal, toast, fruit and yogurt. The staff were very helpful when I asked for extra towels and another blanket. They brought them to my room quickly. I would recommend this Super 8 if you are in the area.

Room Tip: Request one on the side facing away from the highway for less noise at night.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Castle
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 30, 2014

I had a roadside breakdown and was forced to spend the night waiting for a repair service. The Staff was very friendly and gave me a little discount for my situation. This Super 8 is under new management and they are in the process of redoing every room, so not all the rooms were open yet. The rooms that are open are fresh and new with new beds. I had the King size and it was very comfortable. The TV was the old tube style as the flat screen TVs that were ordered had not come in yet. Still the TV service had tons of channels as it might be premium cable service. The internet was very easy for all my devices to connect to and the speed was excellent. I did watch some Amazon videos on my computer with no interruptions. They offer a small continental breakfast but I chose to walk 50 yards to McDonald's for breakfast. There is a great TA dinner across the street with good food at great prices. There are other places for food and convenience that made this Super 8 and super place to be stranded. It was a great place to stay.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PORT RICHEY
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 9, 2014

Traveled for business with my wife, the hotel took me off the corporate rate even though my company knew my wife was with me corporate reservation was $362.38. When we checked out we got a receipt for $326.13, they hit our bank account for $393.42. Called to try to straighten this out the woman on the phone would not listen that they had made an error, told us what they hit our bank account for was right. They did not inform us they were hitting our bank for more money than the receipt nor that they took us off the corporate rate. Calling the BBB first thing tomorrow. I can't submit an expense report without losing money. NEVER staying here again! Also watched them charge an out of country traveler $100 in CASH deposit for a room, luckily the man made them put it on the receipt so he got it back. Not to mention they are in the process of remodeling the hotel so our room was partially done.

  • Stayed April 2014, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 31, 2014 via mobile

It has very nice and fluffy beds and pillows. The rooms have a fridge and microwave And new pictures in the rooms and the desk ladie is really nice and is always smiley i would remanded this hotel to all my friends and family thanks

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Greencastle

Address: 735 Buchanan Trail E, Exit 5, Greencastle, PA 17225 (Formerly Star Inn)
Location: United States > Pennsylvania > Greencastle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out
Hotel Style:
Ranked #2 of 5 Hotels in Greencastle
Price Range (Based on Average Rates): $
Number of rooms: 55
Official Description (provided by the hotel):
Family-Friendly, Pet-Friendly Hotel Close to Hagerstown Regional Airport and Interstate 81 Whether you are traveling for business or fun, let our Super 8 Greencastle PA hotel be your home away from home in central Pennsylvania. Just off Interstate 81 and 7 miles from Hagerstown Regional Airport, our Greencastle hotel is just minutes from Citicorp, Mack Trucks, Earth Data Incorporated and other businesses, as well as just 40 miles from the historic Civil War battle town of Gettysburg. Stay in touch with the free Wi-Fi Internet at our Greencastle hotel and enjoy the free breakfast bonanza. Our hotel offers free parking for all vehicles, self-controlled heating and cooling in guest rooms and cribs for your littlest travelers. Select rooms are available with large sitting area and kitchen, perfect for extended stays. And for your business needs we offer fax and copy service, and free Wi-Fi Internet in our public areas. LOCAL ATTRACTIONS In winter, hit the slopes at Whitetail Ski Resort, just 12 miles from our Pennsylvania hotel. Catch a live show at the Maryland Theater, just 10 miles from our hotel, and visit historic Antietam National Battlefield, 26 miles from our hotel. Great fishing, beautiful trails and scenic overlooks are only 15 miles away at Caledonia State Park. DINING OPTIONS Just one mile from our central Pennsylvania hotel is Homestyle Family Restaurant, a must for great diner food and plenty of it. Check out the healthy and tasty dishes on offer at the Pure and Simple Cafe, only half a mile from our hotel. The John Allison Public House serves great sandwiches in a family-friendly setting, and try the wood-fired pizzas at the Cafe Del Sol, both just minutes from our hotel. BUSINESS AND EVENT FACILITIES For your business needs on the go, we offer free Wi-Fi Internet in public areas and copy and fax service ... more   less 
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