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“I'd stay somewhere else” 2 of 5 stars
Review of Holiday Inn Harrisburg/Hershey

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Holiday Inn Harrisburg/Hershey
3.0 of 5 Hotel   |   604 Station Rd., Exit 80 off I-81, Grantville, PA 17028   |  
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Ranked #2 of 10 Hotels in Grantville
Certificate of Excellence 2014
Sturbridge
Top Contributor
77 reviews 77 reviews
9 hotel reviews
Reviews in 39 cities Reviews in 39 cities
29 helpful votes 29 helpful votes
“I'd stay somewhere else”
2 of 5 stars Reviewed 1 week ago

Stayed here for a quick visit, hotel is outdated but they did redo somewhat to the rooms. I have stayed at other Holiday Inns and this one the pillows were very hard, didn't give the option of having a soft and hard pillows. Also, the bed was very uncomfortable very hard and you could feel the springs. No hairdryer so bring your own. Also, stayed on the highway side and didn't get a goodnight sleep because all you could hear was the trucks going by. Also, the heater is older so it has no auto thermostat so I had to set it and kept it running all night. More of a conference hotel. I wouldn't stay here again for the money I'd find somewhere else.

Room Tip: Stay on opposite side of highway for less noise.
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  • Stayed April 2015, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review, 4 days ago
Dear Vactioner1115,

Thank you for taking the time to share your comments about your stay with us. I would request if you travel with us again in the future that you give us the opportunity to correct any issue you face. We do offer both hard and soft pillow options and there should be a hairdryer on the door of every bathroom. I apologize if we failed to accommodate you as is expected.

Thank you again for sharing these comments.

Bryan
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134 reviews from our community

Traveler rating
    64
    36
    21
    11
    2
See reviews for
30
27
1
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I spent 2 nights at the Holiday Inn Harrisburg/Hershey/Grantville while in the area for a conference. The hotel was nice, not the best hotel I've stayed at recently but it was adequate for a place to sleep and relax. The hotel was a little dated and seemed empty, there were not many food options in the nearby area, however it was very close to the casino. Overall, I would stay at this hotel again.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review, 4 days ago
Dear Bigburick44,

Thank you for taking the time to share your comments regarding your stay with us. I am glad to see that your conference was a success and we look forward to seeing you again in the future.

Thank you,

Bryan
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was there for 5 days. The rooms were very cleanly. The people on the front desk were very kindly. It is a good hotel for the price you pay. Recommend 100%. The gym is small but you can find good machines. The pool is nice. The food in the restaurant is delicious and you can find good prices.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review, 1 week ago
Dear Mario A,

Thank you for sharing your comments about your 5 days with us. We are pleased to see that you enjoyed your time with us, and we look forward to seeing you again.

Thanks,

Bryan
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Pittsburgh, Pennsylvania
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel several times over the last ten years for both business and with family for visiting the Hershey area. Service has always been excellent, and it is family friendly and clean. The pool area is much larger than most hotels. The food is always very good, and it is an excellent place for a business conference. The hotel has been updated and remodeled in recent years. During my most recent stay I was disappointed that the pool heater and hot tub heater were both broke and awaiting repair. The manager went above and beyond expectation to make up for my disappointment. Overall I would recommend hotel if you are in the Hershey area.

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review, 3 weeks ago
Dear Pamama211,

Thank you for taking the time to share your comments regarding your stay. I see that the issue in the pool effected your time with us, and apologize for that. We were albe to fix it with in the two following days, so please visit us again and it will be ready for you. Thank you for your continued patronage and we will be sure to be here to take care of you for many more years to come.

Bryan
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Charleston, West Virginia
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here about 20 or so times and always spend the night here on our travels when convenient. They continue to update and improve on what they have. This is really a great place for conventions and such but also one that you should not pass up when you need a place for the night. They have a wonderful restaurant that has a morning breakfast buffet or short order if you like. The weekend buffet includes carved roast beef or order off of the menu. The prices are reasonable. Also pet friendly !!! They also have a bar with live music and line dancing... Great entertainment all at reasonable prices. Easy on and off of the interstate. Would recommend a stay when you have the opportunity...

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review, 3 weeks ago
Dear Kenatofc,

Thank you for taking the time to spread the word about what we have to offer. We pride ourselves on being one of the best and we are glad to see that you have enjoyed, and will continue to enjoy, your time with us. We look forward to having you as our guest again soon.

Bryan
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Houston
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel gives a very good option to stay in the area. Room and facilities are very clean and neat, also, the staff is kind and helpful. Good breakfast and gives live music on weekends. Gym and pool are small but OK. The only bad thing is the location, far from interesting places and you should rent a car if you want to take a trip or go shopping.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review, 3 weeks ago
Dear Barbarroja79,

Thank you for taking the time to share your comments regarding your stay with us. We are pleased to see that you enjoyed yourself while our guest. We hope to see you again in the near future!

Bryan
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was clean and comfortable. We had a small issue with our reservation that was handled quickly and efficiently. The front desk staff were very helpful. They served the best breakfast buffet I have had at a hotel. Hot, fresh, delicious food. Sharon helped us at breakfast, the service above and beyond what I expected. If I need a hotel in the area again, this will be my first choice.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review, 3 weeks ago
Dear Davidhead12,

Thank you for sharing such great comments. We are happy that you enjoyed your time with us. I will be sure to share your comments with the staff especially Sharon she will be happy to hear that! We look forward to seeing you again.

Bryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Harrisburg/Hershey

Address: 604 Station Rd., Exit 80 off I-81, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 10 Hotels in Grantville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Harrisburg/Hershey 3*
Number of rooms: 200
Official Description (provided by the hotel):
Welcome to the Newly Renovated Holiday Inn Harrisburg/Hershey Hotel, conveniently located 8 miles north of Hershey and east of Harrisburg at Exit 80 off Interstate 81. The Holiday Inn is in the heart of Central Pa Attractions. We are adjacent to Hollywood Casino and Penn National Thoroughbred Race Course and nearby points of interest like Hersheypark and the Harrisburg State Farm Show Complex. The Harrisburg International Airport and the PA Turnpike are a short drive away. We take your stay seriously, but we do know how to have fun too! The whole family can enjoy our famed indoor recreational facility! During the warmer months, our outdoor pool is always popular.We have two diverse restaurants that we are sure you will enjoy! We promise the experience will be memorable! The Great American Grille offers a casual atmosphere where you can enjoy a meal near our fireplace. We offer a variety of traditional American dishes, but we prepare them with a unique twist that we are sure you will enjoy! The Winner's Circle Saloon is home to Buffalo Bob's Famous jumbo wings and award winning chili. The saloon is more than a restaurant we are the area's original country nightspot featuring live bands. We have the perfect location for you to hold a meeting, banquet, or convention. We offer all the services and support you need to make it a success. ... more   less 
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Also Known As:
Holiday Inn Harrisburg/Hershey Hotel Grantville
Holiday Inn Grantville
Grantville Holiday Inn

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