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“Hampton Inn Grantville Review” 3 of 5 stars
Review of Hampton Inn Harrisburg / Grantville / Hershey

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Hampton Inn Harrisburg / Grantville / Hershey
2.5 of 5 Hotel   |   255 Bow Creek Road, Grantville, PA 17028   |  
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Ranked #1 of 10 Hotels in Grantville
Camden, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Hampton Inn Grantville Review”
3 of 5 stars Reviewed June 12, 2014

This hotel had some pluses and minuses. We stayed here overnight visiting friends who just moved into a home at Masonic Village.
Normally we stay mainly at Hampton Inn at Phila Airport. Get pampered to death there . Not as much here. But overall it was ok.
On the plus side the thing i give points for the most that surprised me was the rooms had a microwave and a small fridge. Other HI we stayed at never had this.
Location wise it was located near the Amusement Park and Shopping.
They did give us free water but only after i made a comment about where can i get water. I do not think the girl was going to give it to us but the guy ended up giving it to us. If he was not there i do not think we would have got that. We have always gotten that without asking at the other HI.
Then there was the TV . It absolutely did not work right. Like there was someting screwed up with the pixels. You would get a normal picture for a sec then it was all over the place . This repeated over and over every channel.
Grant it we got there late and never said anything maybe they would have given us another room idk.
The breakfast was ok but the eating area was way too small. People were really ignorant there too. One lady gave my wife an attitude because she asked to use a chair that she was only using to put her pocketbook on. Noone was sitting on it. We were at a table that should have had 2 seats. But this lady probably took it just to put her stuff on. I found that incredibly rude as the eating area is small to begin with and to use a chair like that is wrong. Chairs are for sitting not stealing from another table to put your stuff on.

Room Tip: If your main goal is to be near the outlets and Hershey Park this is a good location.
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review, July 16, 2014
Thank you for the review. I apologize for the issues with the tv in your room, but in the future please let us know so we can address the issues right then or move your room at the very least. I hope you stay with us again
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234 reviews from our community

Traveler rating
    109
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    37
    10
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Goshen, IN, United States
1 review
4 of 5 stars Reviewed June 12, 2014

The hotel was nice and clean and the staff members were very helpful. The complimentary hot breakfast was just okay. There were a few hot items to choose from each morning, but not much. The high point to coming back each afternoon was the fresh cookies in the lobby :) I would recommend this hotel for business or pleasure! It was also a very short trip to Hershey World to bring treats home for my family!

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review, July 16, 2014
Thank you for the nice review. Sorry the breakfast wasn't up to your satisfaction. We are constantly working and trying to improve on our breakfast, but I am glad that the rest of your stay was good, especially the cookies, which are always a big hit with our guests.
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Morton, United States
1 review
5 of 5 stars Reviewed June 12, 2014

We were traveling to Hersheypark for a Championship Lacrosse game, and a visit to the park. Wanted a hotel close to the park, but more reasonably priced. Hampton Inn was very clean, extremely comfortable, room was very large. Asked for a cot - brought a regular twin mattress on a frameboard !!- not one of those flimsy fold up cots, Room was so big, cot fit in an alcove - still plenty of room to walk around. Breakfast was great also! Highly recommend if you are traveling to Hershey

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review, July 16, 2014
Thank you for the great review. I am glad to hear that you had a nice little trip here for the lacrosse tournament and Hershey Park. I am also glad that we were an enjoyable part of your trip
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Bardonia, United States
1 review
3 of 5 stars Reviewed June 11, 2014

Location was the main reason that we picked this hotel. Our other reasons for staying here were the brand's reputation and the conveniences of complimentary breakfast, in room microwave and in room fridge. Did not care for the indifferent attitude of some of the staff. Also did not appreciate the fact that during my two night stay, housekeeping did not clean the room at all or ask if we needed anything.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review, July 16, 2014
Thank you for the honest review. We definitely use responses like this to learn from our mistakes. Your experience is definitely not up to our standards of service and I sincerely apologize for that. I hope you give us another chance so you can see that this was an isolated incident
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east bangor penna, United States
1 review
5 of 5 stars Reviewed June 11, 2014

The hotel was very clean and the room was very nice. The staff was very efficient and the location to what we wanted was very close. The breakfast was good and was well stocked. The staff was very friendly and well informed.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review, July 16, 2014
Thank you for the great review. Having an efficient, friendly staff with a great breakfast goes a long way to having a fantastic stay. I am glad we were able to supply that for you
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Massapequa, United States
1 review
5 of 5 stars Reviewed June 11, 2014

Hotel was immaculate. The decor was outstanding but not to mention that the mattresses and pillows were the most comfortable ones we've ever slept on. Only a couple of miles from Hersheypark. Worth every penny!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review, July 16, 2014
Thank you for the kind review. I would say the most important thing towards having a great stay in a hotel is the nights sleep that you get, which sounds like we were able to provide that for you with the comfort of our beds and pillows.
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Kingston, Canada
Top Contributor
70 reviews 70 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 7, 2014

I roamed the sites for a cheaper place to stay near Hershey, seen as we visit here yearly. Found this gem at a fraction of the cost. Offers free parking, wifi and breakfast. Easy to find from the highway. The checkin process was quick and simple, hotel was clean and seemed newly updated, my daughter loved the free welcome cookies in the lobby.
The rooms were spotless and bathroom as well. I didn't need to break out any disinfecting wipes here. Beds were really comfy. Would highly recommend!! Best stay yet in the Hersey area. Will stay again!

Room Tip: We booked directly with the hoots for free cancellation if needed within allotted time.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review, July 16, 2014
Thank you for the review. One of our biggest draws is that we are a short drive away from the park but our rates are much less than the hotels located in Hershey. Our hotel is actually almost 20 years old, but we have done a complete renovation over the past 2 years. Hopefully you come stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Harrisburg / Grantville / Hershey

Address: 255 Bow Creek Road, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Grantville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Harrisburg / Grantville / Hershey 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn Harrisburg / Grantville / Hershey Hotel Grantville
Hampton Inn Grantville
Grantville Hampton Inn

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