It was a last minute shopping trip to Grove City and Erie...actually it wasn't decided until two days before the long August weekend. I couldn't get a room in Erie or Grove City, at least in hotels that I would consider booking. This hotel in Franklin had excellent reviews, and with 2 days to go, I decided to book it.
Kim at the front desk was the first person we met. She was great...even though there was a problem with the internet, we were able to get our room keys and check in. She was so helpful with dining suggestions and directions to our church. Kim - thanks so much for making our one night stay so enjoyable. We will definitely return as we really enjoyed exploring Franklin.
The room was exactly as advertised. I'm a light sleeper, but didn't hear anything all night. I'm sure the hotel was very full, but if you ask me, we were the only guests, as it was sooooooo quiet on the 4th floor.
We woke up on Sunday morning for breakfast. I was a bit concerned that the dining room would be full, but there were a number of open tables. The attendent bringing in food was very good. She kept things going, and was so professional. The breakfast had enough for my family - scrambled eggs, sausage patties, yougurt, bagels, toast, and so much more.
If I may complain about something...it was the sign in the room listing the prices of things that might be stolen.... After a very long day of driving and shopping, I was supposed to call the front desk if anything was missing in the room...otherwise I would be charged for it. I don't think it is my responsibility to check if anything is missing !!! I understand that theft from rooms amounts to a consider cost, but could this not be expressed in a more subtle way?
Everything considered, I would definitely return. Franklin is a wonderful place to explore. There are so many nice old homes. Check out the area around Liberty and 11th Street. I have never seen hills like that before, even in San Francisco.
When it is time for another Grove City / Erie shopping trip, we will be looking to book at this Quality Inn.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.