OK, it's 1AM. We recently drained our whirpool tub. We were about to turn off our gas burning fireplace for the night. Nothing wrong with that, right? Until the fire alarm for the building went off. It's this head aching shrill that just wouldn't stop. No big deal. Things happen. So we get dressed and grab our cellies. We run down to the Inn Keeper's building where we follow the instructions on how to call the inn keeper in case of an emergency. We call about five times. No answer. So what are we supposed to do but call the fire company to turn the alarm off. That's what we do. They come quickly and as they show up, who emerges but the bleary eyed inn keeper. He seems like someone from Tales of the Crypt, but in all fairness he did just wake up. The firemen reset the faulty fire alarm that the inn keeper informs us malfunctions about every other month.
During the whole fiasco, the inn keeper calls the owner of the property. Then he shows up. Want to know the very first thing he says to us? Guess. Go ahead. "Sorry," you guess. Nope. Try again. "I hope we didn't disrupt your stay too much. Thank you for understanding." Again, a logical guess but no. "Why did you call the fire company?" was the very first thing this customer service lacking owner of the property replied. The nerve. I wanted to reply with "Why the heck did your fire alarm go off for no reason at one AM?" but instead I demonstrated restraint and explained that the inn keeper did not answer the emergency line after about five calls and we were afraid we might die in a fire if we did not call the fire company. I wasn't mad about the alarm going off in the middle of the night, but the owner's entirely inconsiderate response really got under my skin. I would not recommend this place if what you are looking for is some R and R. You won't get it! The alarm goes off in the middle of the night and no one is there to help you! (The fire alarm went off two more times as I wrote this review. Stellar.)
- Also Known As:
- Glasbern Hotel
- Glasbern Hotel Fogelsville
- Official Description (provided by the hotel):
- Visit this reborn, luxurious and romantic Lehigh Valley Inn located on a 100 acre working farm near Bethlehem & Allentown, PA. Seven separately renovated buildings - once used to run the farm - now house guests with 38 unique rooms or suites at our Pennsylvania luxury inn. Most rooms include a fireplace and a whirlpool and include a combination of country comfort, new and antique furnishings, and 21st century business necessities. A fitness facility, spa, and outdoor heated pool, high-speed Internet access, and a business center make this romantic Pennsylvania bed and breakfast the perfect choice for business or pleasure. Enjoy a breakfast fresh from our sustainable working farm. ... more less
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