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“Better this year, but still too expensive!” 3 of 5 stars
Review of Comfort Inn Philadelphia Airport

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Comfort Inn Philadelphia Airport
2.0 of 5 Hotel   |   53 Industrial Highway, Essington, PA 19029   |  
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Ranked #5 of 7 Hotels in Essington
york county
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Better this year, but still too expensive!”
3 of 5 stars Reviewed May 19, 2014

We stayed there again this year in April. Things were better, but still not up to the standards of other Comfort Inns we have used. Some rooms must be better than others, because this year was a marked improvement in the quality of the room. Still somewhat shabby, but acceptable. This year, there was a 30% increase in the price of the room from the previous year. Upon checking rates in June 2014, the rates was about $30.00 less that the previous month. This is puzzling, because one would think more people travel in the summer.

Rates were apparently raised for Penn Relays, but I find this price increase excessive. We then checked rates for next year and again, there was another rate increase. You can use there Choice Rewards system, but the rates are paid in advance and you cannot cance without losing your money! There are two restaurants close to the hotel--a plus.

After four visits to this hotel, we have yet to figure out what is going on at this facility. One time bad rooms, poor service--another time a better room and adequate service. Other reviews seem to confirm our opinion. The manager always has a stock reply to unfavorable reviews, but apparently does not follow through.

It is way overpriced for what you get. Again, we will have to decide if we want to stay there again next year. They are pricing themselves out of our range. Stay there, but do not expect what you usually get at a Comfort Inn.

We will check rates across the Franklin Bridge in NJ. The distance to Penn is about the same and there rates are more reasonable.

Room Tip: Room quality inconsistent--it is a crap shoot
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  • Stayed April 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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246 reviews from our community

Traveler rating
    28
    58
    66
    42
    52
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • French first
  • German first
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English first
Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed May 4, 2014

Unfortunately, this was an emergency family visit at a very busy time. Penn Relays etc.
Rooms were adequate however facility could use a upgrade. Only major problem was Handicap Parking. There were only 4 spaces available. Seen at least a six other cars with stickers or placards parked in open area not close to hotel entrance so I can imagine they had the same problem I did. Staff especially front desk and management was very helpful. Internet too slow or busy to be dependable. expected a Comfort Inn at an airport location - and like most other Comforts that we use - is what we expected. Fortunately for us it was close to the Interstates, easy to get to from Pittsburgh. via air or auto.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Philadelphia
1 review
5 of 5 stars Reviewed April 16, 2014

Other than that, Herndon was pleased with the overall stay; i.e., breakfast menu met my expectations as well as the staff, Brenda. As stated to Brenda, Herndon has yet to be disappointed with the breakfast hours or menu. The overall hotel cleanliness was consistent. The "grab bag" was a pleasant surprise. Herndon also enjoyed having the USA Today newspaper available. Why must one pay with a "credit card" inorder to enjoy the 3 night stay. Lastly, Herndon was not aware of the "2 separate visits promo" when the reservation was made. Consequently what difference does it make how the customer achieves the two nights stay??

  • Stayed April 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison, Wisconsin
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 11, 2014

First off, the lady behind the counter was great. We checked in, parked our car, only to find out that the room we were given wasn't even cleaned. Went back downstairs (the elevator had a horrible smell in it) and went to get a different room. Got to our new room, which was cleaned. The hotel claims high speed wireless internet. We would get online for a few minutes, and be booted off of it. Internet was VERY SLOW, and spotty. Many times google search engines would time out just trying to open... Definitely not high speed internet. Our room had ants in it, the room was in dire need of an update. The shower head was cracked and spraying water all over the place. The hotel side door was rarely locked, as it didn't shut fully. There are massive potholes in the parking lot that could do some serious tire damage. If I could, I would have checked into a different hotel and got a refund. Unfortunately I paid ahead so that wasn't an option. Our door was constantly clanging from the air pressure changes, making it difficult to sleep at night.

The location is convenient to the airport, but other than that, I would suggest looking elsewhere.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romulus, New York
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 23, 2014

There are both extremes in reviews for this place, which probably should tell you it is about average, and we got about what we expected. Hallways a bit musty as some have noted and rooms dated, but ours seemed to be clean. I called mid afternoon of the day of arrival to make the reservation. The receptionist did not take my credit card which I inquired about since we would be arriving late, but said she didn't need it. When we arrived, they said our reservation had been cancelled since we did not arrive by 4pm. Apparently this was a misunderstanding, but my reservation wasn't made more than an hour or two before it was cancelled. It turned out ok as they still had rooms available. Desk clerk at arrival was not especially friendly.

When making your room reservation, you may want to try to make your shuttle reservation to the airport at the same time, as the time that we wanted was already booked when we arrived..

Breakfast was adequate.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Essington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 19, 2014

When we arrived, they gave us a dirty room initially, unmade bed. There was disgusting mold in the tub. Room NOT cleaned after the first night...beds NOT made, towels not replaced. Horrible service. I would not stay there again, and never recommend it to anyone. Wish I could get a refund!

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 17, 2014

First off really great people. Joy at check in was great really helpful. Rooms are good and look to be newly renovated. Halls are ok but a little scary. John the shuttle driver was great. Good place for a stay before flying.

Stayed March 2014, traveled on business
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Additional Information about Comfort Inn Philadelphia Airport

Address: 53 Industrial Highway, Essington, PA 19029
Phone Number:
Location: United States > Pennsylvania > Essington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Essington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Philadelphia Airport 2*
Number of rooms: 150
Reservation Options:
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Also Known As:
Comfort Inn Philadelphia Airport Hotel Essington
Philadelphia Airport Comfort Inn
Comfort Inn Essington
Essington Comfort Inn

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