I called this hotel to ask some questions and I wanted to speak to the manager and/or the owner. When I called to ask the person who answered the phone wanted to know why I was asking. I told her I had some questions and comments and I wanted to direct them to someone in change. She then transferred me to a woman who said she was the assistant to the manager and that she would not transfer me to the manager and would not give me the name of the owner. What are you hiding????? She was not only rude but then threatened to sue me for harassment when I called back??? She said "I know who you are!" I'm not even sure what that meant.
I would never under any circumstance stay at this hotel. I think a nice soft spot on the lake would make for a better experience than dealing with the people at this hotel.
- Also Known As:
- Downtown Hotel Erie
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