Stayed here for the Erie Marathon. When making the reservation, I requested late check out, told not a problem (would have gone to a different hotel if I couldn't get it). When checking in I was told it wasn't on my reservation and it might be charged. I checked out 1hr 15 mins late and was charged an extra $45 on a $78 reservation. The staff never told me I was being charged this, it was on the receipt which I had to ask for. I talked with the on-duty manager and got no service, she basically told me that this was my fault because it wasn't in the computer system (keep in mind that I made the reservation over the phone with the staff from this hotel directly). I had to file a formal complaint with the corporate office to get in contact with the franchise owner who did give me a refund. The interaction with the franchise owner was the only positive part of the transaction).
When we first got to our room my two year-old found small items from prior guests on the floor (hair clips).
Other minor issues like a rough general condition of the building (pool shower only works on full hot, stained carpets, cosmetic scratches, wear and tear of an older hotel).
If you must stay here, stay away from pool view rooms, you will hear everything from the pool in your room.
- Official Description (provided by the hotel):
- Econo Lodge is located off of Interstate 90 and is adjacent to Splash Lagoon Indoor Waterpark Resort. The hotel is central to most shopping, dining and entertainment opportunities in the Erie area.Hotel amenities and features include:-Hot Continental breakast with fresh made waffles-Free high-speed wireless internet in all guest rooms and public areas-Free transportation to the airport, Presque Isle Downs & Casino and Splash Lagoon Indoor Waterpark resort-Room service daily from 6 to 10 from Applebee's, Famous Dave's, Quaker Steak and Lube and Boston's Gourmet PizzaAll of our guest rooms are spacious and include coffee makers, hair dryers, irons, ironing boards, 60 cable channels plus free HBO and mini fridges in each roomWhether you're traveling to the Erie, Pennsylvania area for business or pleasure, enjoy the superior lodging and friendly staff at the Econo Lodge. Book a room with us today! We enjoy accomodating the everyday business traveler as well as providing a resort atmosphere for families on vacation.Our mission is to exceed our guest's expectations by providing memorable experiences that reflect the care, pride and expertise of our management and associaties!We look forward to seeing you soon! ... more less
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- Also Known As:
- Econo Hotel Erie
- Econo Lodge Erie
- Econolodge Hotel Erie
- Erie Econo Lodge