WILL NOT STAY HERE AGAIN!!!
Attended the Hotel for a tournament. Staff were great during my reservation and check in. Hotel is "tired" and I became envious of the others I had gone to the tournament with who checked into the much nicer and less expensive Holiday Inn and residence Inn. Found the cost very pricey for what we got in a room and amenities. After examining the food we opted to pay somewhere to eat as it was not appealing. Upon returning from being away all day, so now its about 7-7:30 pm, we returned to an uncleaned room. The desk did say they would send someone up - but we simply did not want to be inconvenienced further. NO consideration was made to a reduction or other type of compensation for this most basic and important mistake.
We are very disappointed as the Comfort Inn at other locations have demonstrated outstanding service delivery in the past, having said that - our patronage to Comfort Inn has ended with this fiasco and mockery of service delivery. The fondest memory of this COmfort Inn is seeing it in my rearview mirror.
- Official Description (provided by the hotel):
- Beautiful hotel located directly off I-90 and close to all Erie attractions and businesses. Completely renovated as of April 2014, all new guest rooms and public areas. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Erie
- Comfort Inn Erie
- Erie Comfort Inn