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“Pets Welcome” 4 of 5 stars
Review of La Quinta Inn & Suites Erie

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La Quinta Inn & Suites Erie
2.5 of 5 Hotel   |   7820 Perry Highway Route 97, Erie, PA 16509   |  
Hotel amenities
Ranked #15 of 35 hotels in Erie
Toronto, Canada
Top Contributor
113 reviews 113 reviews
89 hotel reviews
Reviews in 97 cities Reviews in 97 cities
113 helpful votes 113 helpful votes
“Pets Welcome”
4 of 5 stars Reviewed January 5, 2014

Having been rejected by another hotel, with whom I had made a reservation, because I had our dog with us, we were pleasantly surprised by the hearty welcome we received at this location. Not only was our dog welcomed, there was no additional pet charge. Room was clean, well supplied and comfortable for a one night stay.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq6247gm, General Manager at La Quinta Inn & Suites Erie, responded to this review, January 7, 2014
Dear Moneychanger:

Thank you so much for posting a review on Trip Advisor. I am so happy that your entire family, including your dog, were welcomed warmly and that you had a good night's stay. We strive each day to creat memorable experiences that show the care, pride and expertise of our staff. I am so glad that your experience was a good one. We hope that if you are ever traveling through our area again you will consider us as your #1 destination to stop and spend the night.


Sincerely,

Mary L. Ward
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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255 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
ENDICOTT
1 review
4 of 5 stars Reviewed January 5, 2014

Looks like a newer hotel, or maybe a recently remodeled one. Front desk clerk was very friendly and efficient (even though she quoted us the wrong checkout time). The entrance and exit to the hotel are a little overly complicated, but I don't think that's La Quinta's fault.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq6247gm, General Manager at La Quinta Inn & Suites Erie, responded to this review, January 7, 2014
Dear Edwin R,

Thank you so much for your review. I am thrilled that you had a good night's stay with us and yes we have been recently remodeled with more changes to come. We hope you will join us in the future to see all of the exciting changes we have planned for the property.

Sincerely,

Mary L. Ward
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitman, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014

On our way from Boston to Ann Arbor, we've stayed overnight at this site on three times of our trips. We like its location being right-off of the higher way, the nice rooms and the free breakfast in the morning. All and all, we have been very pleased. The staff we have met have been great and most accommodating.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq6247gm, General Manager at La Quinta Inn & Suites Erie, responded to this review, January 4, 2014
Dear Bob A:

Thank you so much for your kind words and wonderful review. I am so happy that you stayed with us on multiple occasions and found the hotel pleasing on both of your stays. We hope on your next trip from Ann Arbor to Boston you will stop and see us again. Best wishes for a healthy and prosperous new year.

Sincerely,

Mary L. Ward
General Manager
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Bloomington, Indiana
1 review
5 of 5 stars Reviewed December 29, 2013

I had made a mistake when I reserved a room online, but the front desk employee easily corrected my error and found us a suitable room. The rooms were clean, the staff was friendly, and we had no problems with our stay. Because we frequently travel with our dog, we're used to being on the first floor and near the side doors — but even with our location, the extraneous noise was minimal.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq6247gm, General Manager at La Quinta Inn & Suites Erie, responded to this review, January 2, 2014
Dear bmk0217:

Thank you so much for your review of our hotel during your recent stay. I am glad the issue you had with your reservation was taken care of promptly and professionally by our front desk agent. We are glad that you and your entire family, including your dog, found the hotel clean and inviting. We hope that on your travels through the area again, you will choose to stop and see us again.


Sincerely,

Mary L. Ward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed December 29, 2013 via mobile

I'm sorry to say that there were certain things that were disappointing. My room smelled like cigarette smoke (masked by Fabreze). I didn't ask to change as I was next to family. I alleviated the problem by opening the window (midwinter). I was cold and looked for a blanket in the closet and there was none. Pulled the coverlet off of the other bed and was fine! The other problem was exiting the Hotel. We had to go the wrong way on the highway and find some place to turn around and/or make a uturn. This was a real pain right next to the interstate. There was no access out the back. There was also a vacuum and large bag of garbage next to the room until late evening. I think these are 'need to know' things. Desk personnel was very nice and personable;) Bed Very comfortable!

  • Stayed December 2013
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq6247gm, General Manager at La Quinta Inn & Suites Erie, responded to this review, January 2, 2014
Dear Katchacam:

Please accept my personal apologies that the odor of your room was offensive. We would have loved the opportunity to correct this issue with you while you were at the hotel. I also can relate to how frustrating it can be getting in and out of our property due to the road configuration. Hopefully, in the future other means of egress will be available to all of our guests. We appreciate your feedback and will take note of those area in which we can improve.

Again, thank you for writing your review about your recent stay.

Sincerely,

Mary L. Ward
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 28, 2013

We got caught in a snow storm on our way to Florida and checked in to this hotel due the horrible driving conditions. We took a suite with what we were told was a double hide away bed. We immediately called down and asked for a cot which was provided free of charge. This was the ONLY glitch in our stay. The hotel was clean and quiet. The staff were friendly and attentive. The breakfast buffet was decent . An excellent place to stay if you have a dog. Good value for the money.

I would recommend this hotel.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq6247gm, General Manager at La Quinta Inn & Suites Erie, responded to this review, December 29, 2013
Dear Joe K:

I am so pleased that you had a restful nights stay at our hotel and that the staff gave you exceptional customer service. We are glad you made it to your final destination despite our 50+ inches of snow received during December. We hope that on your future travels through the area, during good weather, to see you again. Thank you for this wonderful review and have a Happy New Year!


Sincerely,

Mary L. Ward
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford, Pennsylvania
1 review
5 of 5 stars Reviewed December 20, 2013

This hotel was very clean and quiet. The staff was very courteous and professional for the whole 3 days we were there. Our room was serviced everyday. I can't say it enough, we were very happy with our stay. The room was spacious and clean for a very reasonable price.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq6247gm, General Manager at La Quinta Inn & Suites Erie, responded to this review, December 23, 2013
Dear KZelko:

I am so pleased to hear that you had a great time while at our establishment and that each member of our staff, from the front of the house to the back of the house, was professional and friendly during your stay. I am also please to hear that the accommodations were clean and relaxing. We do hope to see you again on your next trip to the area.

Sincerely,

Mary L. Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Erie

Address: 7820 Perry Highway Route 97, Erie, PA 16509
Location: United States > Pennsylvania > Erie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Erie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Erie 2.5*
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Erie
La Quinta Inn & Suites Erie Hotel Erie
La Quinta Hotel Erie
Erie La Quinta
La Quinta Erie

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