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“Very pleasant stay” 5 of 5 stars
Review of SpringHill Suites Erie

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SpringHill Suites Erie
3.0 of 5 Hotel   |   2087 Interchange Road, Erie, PA 16509   |  
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Ranked #6 of 35 Hotels in Erie
Certificate of Excellence 2014
Brooklin, Canada
Top Contributor
183 reviews 183 reviews
40 hotel reviews
Reviews in 63 cities Reviews in 63 cities
56 helpful votes 56 helpful votes
“Very pleasant stay”
5 of 5 stars Reviewed January 26, 2013

The first night of a month's travel started off very well here. Although there are a million kids in the hotel for a basketball tournament, the room was quiet and comfortable. Breakfast showed more thought than usual and in spite of the pressures everything was smooth. Will definitely stay here again. Have stayed at all the other Marriotts in town and really prefer this one.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, February 1, 2013
BeepTraveller

Thank you for staying with us and taking time to review our hotel. Breakfast has been much smoother with the use of our adjacent meeting room for overflow. Thanks for noticing our efforts.

Phil
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276 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
Cambridge, Canada
Top Contributor
209 reviews 209 reviews
37 hotel reviews
Reviews in 63 cities Reviews in 63 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed January 22, 2013

This hotel is in an excellent location for shopping in the Erie/Grove City areas. It is across the street from a shopping mall and has many casual restuarants within walking distance. It was very clean, and maintenance requests were followed up on promptly. The buffet breakfast was substantial, with lots of seating area. Our only suggestions would be more fresh fruit on the buffet, more staff to keep up with clearing, and a better set up to access the condiments. Nice touches were the 24 hr a day hot beverage center, bowls of apples and bananas available, a complimentary ice scraper upon check out, free internet. There is a kitchenette in the room, but it is not stocked. Staff were very friendly.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 24, 2013
MandB56,

Thank you for staying with us. I appreciate you taking time to review our property. We take great pride in our cleanliness and customer service. Your feedback is very important to our staff. Again we thank you very much for choosing to stay with us.

Phil
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Erie, Pennsylvania
1 review
5 of 5 stars Reviewed January 7, 2013

I stayed at the SpringHill Suites in Erie PA over Christmas. The staff and accomodations were superb! I will definately recommend this hotel for all of my visitors coming to the area or traveling thru. I was called twice a day to see if everything was to my standards. The breakfast was wonderful, fresh fruit and coffee was available all day long. The accomodations were also immaculate as well as the pool area. Kudos to the management and staff.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 10, 2013
Cind1234,

Thank you for your fantastic review!! We really appreciate our guests comments. Wow, the fresh fruit is a big hit with our guests!! Thank you for choosing us!!

Phil
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Vancouver, Canada
Top Contributor
390 reviews 390 reviews
93 hotel reviews
Reviews in 104 cities Reviews in 104 cities
191 helpful votes 191 helpful votes
4 of 5 stars Reviewed January 5, 2013

Typical Springhill - nice clean. Breakfast is good. Location convenient. Big rooms and the price was excellent - under $100. For a meal try Max and Erma's nearby. They give a discount for people staying at the hotel.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 10, 2013
jamesmorton,

Thank You for your review. I can see you do a lot of traveling so input from you is very valuable to us.. We appreciate your business and hope to see you back again soon!!

Happy New Year!!
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Mississauga, Canada
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 29, 2012

This is the first place I have visited that the manager would call me in my room soon after I have checked into my room to ensure I am happy with it. There's almost always fruits standing by by the elevator throughout the day.
The suites are nicely laid out, which allows people to sleep while someone else conduct their business in the living area.
Breakfast was of the usual variety, but there is one thing that set it apart: not only is there a person making sure everything are stocked for people to get food from, there is another person keeping the place clean. Nice.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 4, 2013
CZLai,

Thank you for compliments. We appreciate you speading the word about our Award winning service. Hope to see you again soon. Stay warm!!

Thank you
Phil
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Syracuse, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 11, 2012

My friend and I were traveling with her 3-year-old and 11-month-old in tow over a period of 3 days. This hotel was wonderful! Here's what we thought: it's right off I-79, easy to get back on the highway. Very close proximity to 3 restaurants (and possibly more because the mall was across the street). We stayed in the "Whirlpool Suite" which we booked thru hotels.com. You wouldn't think so, but this room set-up was ideal for traveling with children. When you walk into the hotel room, there's a good sized living room space with a desk, fridge, little sink, sofa bed, flat screen tv, and chair. Hotel provided a clean pack-and-play for the baby to sleep in. We put the portable crib in the corner and had the toddler sleep in the pull-out sofa (bedding is provided, it's in the closet). It was PERFECT because the living room area was so dark in the morning that the kids slept in till 8am (which never happens! they are usually up at 6am). Keep in mind there isn't a door that closes which separates the living room to the bedroom area, it's just this abnormal hotel room set-up we really found to be ideal for us. Loved the abundance of fresh fruit at various places in the lobby and lollipops at the front desk were a nice treat. I would stay here again in a second! *Almost forgot that the woman at the front desk was polite and professional.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 4, 2013
Chantel915 ,

Thank you for choosing to stay with us!! We love the feedback from our guests. It is what drives our staff to take care of our guests.

Thank you and hope to see you again.

Phil
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Cleveland
Top Contributor
55 reviews 55 reviews
6 hotel reviews
Reviews in 26 cities Reviews in 26 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 1, 2012

I was in Erie on business and stayed at the Springhill Suites.It is located close to everything in Erie including many restaurants. Check in was easy. Remember to join the Marriott rewards program to get points for your stay.The rooms are clean. They provide a really nice breakfast in the morning. On the menu are scrambled eggs and sausage, waffles, cereal cofffe and juice.

Reasonably priced.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 4, 2013
Bob M,

Thank you for taking time to review our hotel. We appreciate your business!! Please stop and say hello next time your on property. Travel safely

Phil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Erie

Address: 2087 Interchange Road, Erie, PA 16509
Location: United States > Pennsylvania > Erie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#3 Business Hotel in Erie
#5 Family Hotel in Erie
#7 Romantic Hotel in Erie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Erie 3*
Number of rooms: 117
Official Description (provided by the hotel):
SpringHill Suites Erie is located just 6 miles from the Erie International Airport. Our all suite hotel provides guests all the comforts of home with separate living, dining and sleeping areas. Start your day with complimentary hot breakfast buffet and shop nearby Millcreek Mall, Summit Towne Center Plaza and Erie Marketplace Plaza. Experience the city at Splash Lagoon, Erie Zoo, Tom Ridge Environmental Center, Presque Isle Downs & Casino and Erie Civic Center. ... more   less 
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Also Known As:
Springhill Suites Erie Hotel Erie
Erie Springhill Suites

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