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All 36 Erie hotels

SpringHill Suites Erie: Traveler Reviews

3.0 of 5
2087 Interchange Road, Erie, PA 16509
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Ranked #7 of 36 hotels in Erie
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149 reviews from our community

    Trip type
Traveler rating
    76
    41
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    7
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Date Rating
Brooklin, Canada
Top Contributor
88 reviews 88 reviews
13 hotel reviews
Reviews in 45 cities Reviews in 45 cities
20 helpful votes 20 helpful votes
“Very pleasant stay”
5 of 5 stars Reviewed January 26, 2013

The first night of a month's travel started off very well here. Although there are a million kids in the hotel for a basketball tournament, the room was quiet and comfortable. Breakfast showed more thought than usual and in spite of the pressures everything was smooth. Will definitely stay here again. Have stayed at all the other Marriotts in town and really prefer this one.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask BeepTraveller about SpringHill Suites Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review
February 1, 2013
BeepTraveller

Thank you for staying with us and taking time to review our hotel. Breakfast has been much smoother with the use of our adjacent meeting room for overflow. Thanks for noticing our efforts.

Phil
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Top Contributor
79 reviews 79 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
“Convenient location and good value.”
4 of 5 stars Reviewed January 22, 2013

This hotel is in an excellent location for shopping in the Erie/Grove City areas. It is across the street from a shopping mall and has many casual restuarants within walking distance. It was very clean, and maintenance requests were followed up on promptly. The buffet breakfast was substantial, with lots of seating area. Our only suggestions would be more fresh fruit on the buffet, more staff to keep up with clearing, and a better set up to access the condiments. Nice touches were the 24 hr a day hot beverage center, bowls of apples and bananas available, a complimentary ice scraper upon check out, free internet. There is a kitchenette in the room, but it is not stocked. Staff were very friendly.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
See 3 more reviews by MandB56 for Erie
Ask MandB56 about SpringHill Suites Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review
January 24, 2013
MandB56,

Thank you for staying with us. I appreciate you taking time to review our property. We take great pride in our cleanliness and customer service. Your feedback is very important to our staff. Again we thank you very much for choosing to stay with us.

Phil
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erie, Pennsylvania
1 review
“Exceptional service and staff”
5 of 5 stars Reviewed January 7, 2013

I stayed at the SpringHill Suites in Erie PA over Christmas. The staff and accomodations were superb! I will definately recommend this hotel for all of my visitors coming to the area or traveling thru. I was called twice a day to see if everything was to my standards. The breakfast was wonderful, fresh fruit and coffee was available all day long. The accomodations were also immaculate as well as the pool area. Kudos to the management and staff.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask Cinda1234 about SpringHill Suites Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review
January 10, 2013
Cind1234,

Thank you for your fantastic review!! We really appreciate our guests comments. Wow, the fresh fruit is a big hit with our guests!! Thank you for choosing us!!

Phil
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
109 reviews 109 reviews
37 hotel reviews
Reviews in 43 cities Reviews in 43 cities
37 helpful votes 37 helpful votes
“Very nice clean place”
4 of 5 stars Reviewed January 5, 2013 via mobile

Typical Springhill - nice clean. Breakfast is good. Location convenient. Big rooms and the price was excellent - under $100. For a meal try Max and Erma's nearby. They give a discount for people staying at the hotel.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask jamesmorton about SpringHill Suites Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review
January 10, 2013
jamesmorton,

Thank You for your review. I can see you do a lot of traveling so input from you is very valuable to us.. We appreciate your business and hope to see you back again soon!!

Happy New Year!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Excellent Place with Excellent Service”
5 of 5 stars Reviewed December 29, 2012

This is the first place I have visited that the manager would call me in my room soon after I have checked into my room to ensure I am happy with it. There's almost always fruits standing by by the elevator throughout the day.
The suites are nicely laid out, which allows people to sleep while someone else conduct their business in the living area.
Breakfast was of the usual variety, but there is one thing that set it apart: not only is there a person making sure everything are stocked for people to get food from, there is another person keeping the place clean. Nice.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
See 3 more reviews by CZLai for Erie
Ask CZLai about SpringHill Suites Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review
January 4, 2013
CZLai,

Thank you for compliments. We appreciate you speading the word about our Award winning service. Hope to see you again soon. Stay warm!!

Thank you
Phil
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about SpringHill Suites Erie

Also Known As:
Springhill Suites Erie Hotel Erie
Springhill Suites Erie Hotel
Erie Springhill Suites
Address: 2087 Interchange Road, Erie, PA 16509
Phone Number:
Region: United States > Pennsylvania > Erie
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
#5 Business Hotels in Erie
#10 Family Hotels in Erie
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
SpringHill Suites Erie is located just 6 miles from the Erie International Airport. Our all suite hotel provides guests all the comforts of home with separate living, dining and sleeping areas. Start your day with complimentary hot breakfast buffet and shop nearby Millcreek Mall, Summit Towne Center Plaza and Erie Marketplace Plaza. Experience the city at Splash Lagoon, Erie Zoo, Tom Ridge Environmental Center, Presque Isle Downs & Casino and Erie Civic Center. ... more   less 
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