We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Convenient location and good value.” 4 of 5 stars
Review of SpringHill Suites Erie

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added SpringHill Suites Erie to your Saves list
SpringHill Suites Erie
3.0 of 5 Hotel   |   2087 Interchange Road, Erie, PA 16509   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Gas and Go Package!
Ranked #7 of 35 Hotels in Erie
Cambridge, Canada
Top Contributor
195 reviews 195 reviews
35 hotel reviews
Reviews in 63 cities Reviews in 63 cities
82 helpful votes 82 helpful votes
“Convenient location and good value.”
4 of 5 stars Reviewed January 22, 2013

This hotel is in an excellent location for shopping in the Erie/Grove City areas. It is across the street from a shopping mall and has many casual restuarants within walking distance. It was very clean, and maintenance requests were followed up on promptly. The buffet breakfast was substantial, with lots of seating area. Our only suggestions would be more fresh fruit on the buffet, more staff to keep up with clearing, and a better set up to access the condiments. Nice touches were the 24 hr a day hot beverage center, bowls of apples and bananas available, a complimentary ice scraper upon check out, free internet. There is a kitchenette in the room, but it is not stocked. Staff were very friendly.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 24, 2013
MandB56,

Thank you for staying with us. I appreciate you taking time to review our property. We take great pride in our cleanliness and customer service. Your feedback is very important to our staff. Again we thank you very much for choosing to stay with us.

Phil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

257 reviews from our community

Traveler rating
    134
    78
    26
    10
    9
See reviews for
109
65
8
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Erie, Pennsylvania
1 review
5 of 5 stars Reviewed January 7, 2013

I stayed at the SpringHill Suites in Erie PA over Christmas. The staff and accomodations were superb! I will definately recommend this hotel for all of my visitors coming to the area or traveling thru. I was called twice a day to see if everything was to my standards. The breakfast was wonderful, fresh fruit and coffee was available all day long. The accomodations were also immaculate as well as the pool area. Kudos to the management and staff.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 10, 2013
Cind1234,

Thank you for your fantastic review!! We really appreciate our guests comments. Wow, the fresh fruit is a big hit with our guests!! Thank you for choosing us!!

Phil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
340 reviews 340 reviews
85 hotel reviews
Reviews in 95 cities Reviews in 95 cities
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed January 5, 2013 via mobile

Typical Springhill - nice clean. Breakfast is good. Location convenient. Big rooms and the price was excellent - under $100. For a meal try Max and Erma's nearby. They give a discount for people staying at the hotel.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 10, 2013
jamesmorton,

Thank You for your review. I can see you do a lot of traveling so input from you is very valuable to us.. We appreciate your business and hope to see you back again soon!!

Happy New Year!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 29, 2012

This is the first place I have visited that the manager would call me in my room soon after I have checked into my room to ensure I am happy with it. There's almost always fruits standing by by the elevator throughout the day.
The suites are nicely laid out, which allows people to sleep while someone else conduct their business in the living area.
Breakfast was of the usual variety, but there is one thing that set it apart: not only is there a person making sure everything are stocked for people to get food from, there is another person keeping the place clean. Nice.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 4, 2013
CZLai,

Thank you for compliments. We appreciate you speading the word about our Award winning service. Hope to see you again soon. Stay warm!!

Thank you
Phil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 11, 2012

My friend and I were traveling with her 3-year-old and 11-month-old in tow over a period of 3 days. This hotel was wonderful! Here's what we thought: it's right off I-79, easy to get back on the highway. Very close proximity to 3 restaurants (and possibly more because the mall was across the street). We stayed in the "Whirlpool Suite" which we booked thru hotels.com. You wouldn't think so, but this room set-up was ideal for traveling with children. When you walk into the hotel room, there's a good sized living room space with a desk, fridge, little sink, sofa bed, flat screen tv, and chair. Hotel provided a clean pack-and-play for the baby to sleep in. We put the portable crib in the corner and had the toddler sleep in the pull-out sofa (bedding is provided, it's in the closet). It was PERFECT because the living room area was so dark in the morning that the kids slept in till 8am (which never happens! they are usually up at 6am). Keep in mind there isn't a door that closes which separates the living room to the bedroom area, it's just this abnormal hotel room set-up we really found to be ideal for us. Loved the abundance of fresh fruit at various places in the lobby and lollipops at the front desk were a nice treat. I would stay here again in a second! *Almost forgot that the woman at the front desk was polite and professional.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 4, 2013
Chantel915 ,

Thank you for choosing to stay with us!! We love the feedback from our guests. It is what drives our staff to take care of our guests.

Thank you and hope to see you again.

Phil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland
Top Contributor
50 reviews 50 reviews
6 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 1, 2012

I was in Erie on business and stayed at the Springhill Suites.It is located close to everything in Erie including many restaurants. Check in was easy. Remember to join the Marriott rewards program to get points for your stay.The rooms are clean. They provide a really nice breakfast in the morning. On the menu are scrambled eggs and sausage, waffles, cereal cofffe and juice.

Reasonably priced.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 4, 2013
Bob M,

Thank you for taking time to review our hotel. We appreciate your business!! Please stop and say hello next time your on property. Travel safely

Phil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed November 30, 2012

My wife and I along with our seven month old twin girls recently spent a couple of nights at the Springhill Suites for a shopping excursion in Erie. After all was said and done, we left with an excellent experience to report scoring top marks across the board for us. Located right off the I-79, we found this hotel the perfect fit for us on so many levels. That said, here's the takeaway from our Springhill Suites experience:

First impression/Arrival - Perched up on a hill, the hotel overlooks the city of Erie and shines like a beacon off the I-79 before the turnoff onto Interchange Road. We arrived late in the evening on our first night, but had no troubles checking in and were happy to see luggage carts available for the mountain of items we had in tow. Very warm, welcoming lobby that includes a 24-hour coffee service station with windows overlooking the pool. The breakfast area is well situated directly to your right as you walk in. Very nice initial impression.


Front desk staff - The gentleman who greeted me at the desk was both very friendly and courteous. As aforementioned, checking in was a breeze, and were settled in our room within minutes after arriving. Positive experience, no issues here at all.

Location - Absolutely ideal for us and the purpose of our trip: Shopping. Being situated almost directly across the road from Erie's main shopping centre (Millcreek Mall), and very close to one of its main drags (Peach Street, where you can find Target, Home Depot, Wegmans, etc.), the Springhill's location was definitely a draw here. Its close proximity to both shops and restaurants place it in a highly advantageous area while staying in Erie. In addition, you can be on the I-79 in less than 5 minutes for those heading back out. Perfect score on location.

Rooms - Surprisingly larger than we expected. Our room came equipped with everything we needed and then some. Room features included a separate sitting area, mini kitchenette (with fridge, sink and cupboards), a full jacuzzi bath and separate bathroom with shower, two flat screen TV's (one in the sitting area and one wall-mounted in front of the bed), and every other convenience that never left us wanting for something more. Fantastic room with the added bonus of being located on the main floor making in/out access super easy (especially when travelling with twin baby girls!). Very impressed, no complaints whatsoever.

Value - We booked through the Springhill Suites website directly, and obtained what we thought was an excellent rate (with a CAA/AAA discount) given the value you get back in return. For less than $100/night, what we received in return far exceeded our expectations. On the whole, we found the Springhill Suites to have a fantastic ratio of price to quality.

Breakfast - Had a great selection of items to choose from that included a waffle maker, sausage, eggs, yogurt, cereal, bagels, donuts, juice & coffee. The breakfast area itself was very spacious with comfortable chairs to relax in while taking in breakfast. Most definitely one of the better "free breakfasts" we've had in recent times that is a more and more popular offering with hotels these days. Great morning meal, left full and set for the day!

The Bottom Line - A truly pleasurable two-nights stay that both met and exceeded our needs and expectations. Top marks go toward value and location, in addition the to the comfortable room and great breakfast. Five stars across the board, and will definitely be returning on a future visit to Erie.

Room Tip: Main floor rooms are super convenient for those travelling with little ones and/or those looking for...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, January 10, 2013
globalwanderer2


Thank you for your review. As a senior contributor your review is tremendous feedback for myself and our staff. Our team loves to read the new reviews. Thank you again for choosing to stay with us!!

Phil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to SpringHill Suites Erie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Erie

Address: 2087 Interchange Road, Erie, PA 16509
Location: United States > Pennsylvania > Erie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#4 Family Hotel in Erie
#4 Business Hotel in Erie
#11 Romantic Hotel in Erie
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Erie 3*
Number of rooms: 117
Official Description (provided by the hotel):
SpringHill Suites Erie is located just 6 miles from the Erie International Airport. Our all suite hotel provides guests all the comforts of home with separate living, dining and sleeping areas. Start your day with complimentary hot breakfast buffet and shop nearby Millcreek Mall, Summit Towne Center Plaza and Erie Marketplace Plaza. Experience the city at Splash Lagoon, Erie Zoo, Tom Ridge Environmental Center, Presque Isle Downs & Casino and Erie Civic Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your SpringHill Suites Erie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Erie Hotel Erie
Erie Springhill Suites

Owners: What's your side of the story?

If you own or manage SpringHill Suites Erie, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.