Our experience this afternoon was so bad it was almost unbelievable.
We arrived and were told there would be a 15 minute wait which was not a problem as my wife and I were not in a hurry.
We decided to sit at the bar and ordered a bottle of wine. It arrived promptly and was presented in a wine chiller. The only problem was it was not opened. The bartender asked if we would like to open it. Rather difficult to drink if it is not opened.
We were seated at our table and immediately asked to be moved somewhere else as it was uncomfortably cold in this spot. We were moved to another location which was not much warmer, but decided to stay any way.
We both ordered appetizers which after a 45 minute wait ,while my wife sat in her coat zipped to the top, they both arrived burned and cold. We asked to speak to a manager about the food and the uncomfortable cold conditions in the restaurant. When Bonnie came over, she copped an attitude with us about our request to turn up the heat. Needless to say, we asked for our check and left to find a place with heat and better food. Will not be back here for a LONG time.
If you own or manage Olive Garden, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.