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All 36 Erie hotels

Homewood Suites by Hilton Erie: Traveler Reviews

3.0 of 5
2084 Interchange Road, Erie, PA 16565
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Homewood Suites by Hilton Erie
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Ranked #13 of 36 hotels in Erie
Most recent review
4 of 5 stars Reviewed February 7, 2013
Pamela H Burlington, Ontario, Canada
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125 reviews from our community

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Traveler rating
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Date Rating
Burlington, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
“Clean rooms, friendly staff Great location. .”
4 of 5 stars Reviewed February 7, 2013

Great rooms, love having the sep. living room from the bedroom. Ice maker in the standard sized fridge was helpful too. Staff were really friendly and helpful. Complimentary breakfast was a nice added bonus lots of fresh coffee and fruit too. My husband loved making his own waffles.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Pamela H about Homewood Suites by Hilton Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErieHomewood, General Manager at Homewood Suites by Hilton Erie, responded to this review
February 19, 2013
We are so happy you enjoyed your stay and look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Missing in action at the counter: They are always at the back.”
3 of 5 stars Reviewed February 4, 2013

Counter staff tends to be in the back most of the time or on the phone. Nice people, jut do not seem to understand customer service. I waited 5 minutes just to be acknowledged. Nice hotel, not great staff in my opinion.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Robert G about Homewood Suites by Hilton Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErieHomewood, General Manager at Homewood Suites by Hilton Erie, responded to this review
February 6, 2013
I do apologize that you did not receive the service that our guests deserve. We will use your experience as a retraining tool for the front desk. Feedback is greatly appreciated- these details allow us to assess the services we are providing and make us aware of opportunities for improvement! Next time you are in the area, I hope you will consider staying with us again.
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Mentor, Ohio, United States
1 review
1 helpful vote 1 helpful vote
“Awesome hospitality and super clean!!”
5 of 5 stars Reviewed February 1, 2013

My family were stranded in ERie on our way back from skiing at Peak N Peak. Our room was clean. The staff was beyond accomidating. They even brushed my car off in the morning. It had been buried in the snow.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kpalombo about Homewood Suites by Hilton Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErieHomewood, General Manager at Homewood Suites by Hilton Erie, responded to this review
February 6, 2013
Your loyalty to the Erie Homewood is very important to us and we sincerely appreciate you taking the time to provide your feedback. Thanks for the wonderful review!! We look forward to having you back soon.
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Clayton, NC
1 review
1 helpful vote 1 helpful vote
“Fantastic Hotel in Erie”
5 of 5 stars Reviewed January 30, 2013

Other than individuals going to breakfast without shoes or shirts, or coming to eat breakfast in pajamas (health hazard as well as just "annoying"), the Erie Homewood Suites is WONDERFUL. This was our second stay there, and we would definitely return whenever we come to visit family.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Marjorie F about Homewood Suites by Hilton Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErieHomewood, General Manager at Homewood Suites by Hilton Erie, responded to this review
January 31, 2013
Thanks for the fantastic response- we look forward to seeing you again soon!
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Sacramento CA
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“HW Suites Erie”
4 of 5 stars Reviewed January 26, 2013

Great Location and hotel. I arrived after a difficult drive from Cleveland during white out snow conditions, I needed a drink and a good nights sleep. I arrived just as they were closing up the happy hour reception but Delvin (food manager) was a lifesaver keeping the happy hour going a little longer so I could get my drink and snack on! Rebecca was very helpful at the front desk and they made my stay very nice! Will stay again but I did hear some noise from the highway so Ill stay away from that side of the hotel.

Room Tip: Highway can be noisy if that bothers you
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JM_sacramento about Homewood Suites by Hilton Erie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErieHomewood, Manager at Homewood Suites by Hilton Erie, responded to this review
January 31, 2013
We are very happy you enjoyed your stay and look forward to welcoming you back soon! Thank you for specifically mentioning Delvin and Rebecca- they are great assets to our team.
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Additional Information about Homewood Suites by Hilton Erie

Also Known As:
Homewood Suites By Hilton Hotel
Homewood Suites By Hilton Hotel Erie
Homewood Suites Erie
Erie Homewood Suites
Address: 2084 Interchange Road, Erie, PA 16565
Phone Number:
Region: United States > Pennsylvania > Erie
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Erie
#11 Family Hotels in Erie
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Homewood Suites by Hilton Erie is conveniently located just a few short miles from Eerie International Airport and Presque Isle State Park in Erie, Pennsylvania. Visit our hotel and enjoy our Mon-Thurs Welcome Home reception, free breakfast, 24-hour convenience shop and free high speed wired and wireless internet acess. Whatever the reason for your visit, relax and keep in shape at our indoor pool, whirlpool and fitness center. ... more   less 
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