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“Quite Good Standard Hotel” 4 of 5 stars
Review of Hilton Garden Inn Erie

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Hilton Garden Inn Erie
3.0 of 5 Hotel   |   2225 Downs Dr, Erie, PA 16509   |  
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Ranked #1 of 35 Hotels in Erie
Washington, DC
Top Contributor
74 reviews 74 reviews
65 hotel reviews
Reviews in 60 cities Reviews in 60 cities
58 helpful votes 58 helpful votes
“Quite Good Standard Hotel”
4 of 5 stars Reviewed February 25, 2014

Overall, this hotel was a solid standard hotel. The common areas were nice, the room was well furnished, clean, and comfy. The bathroom was average size, clean, and functional. The location was fine for visiting Erie for business. The free breakfast in the morning was excellent. No real complaints and overall well done.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary S, General Manager at Hilton Garden Inn Erie, responded to this review, March 1, 2014
We appreciate your response regarding your recent stay with us here at the Hilton Garden Inn Erie! Your kind words and compliments of our property did not go unnoticed and make us feel great seeing that you have stayed at almost 50 different properties, according to your reviews! We are absolutely flattered that you found us so likable, yet we hope you'll give us another chance to make it perfect for you the next time you find yourselves in Erie, PA!
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297 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Turkish first
  • Any
English first
Aliquippa, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2014

Beautiful hotel! Staff was very helpful(we forgot a few things). We also forgot to add the breakfast special at the time of the reservation, they added it with no problem! Rooms & beds were very comfortable and extremely clean. Will stay again!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary S, General Manager at Hilton Garden Inn Erie, responded to this review, March 1, 2014
Thank you so very much for your recent review of our property at the Hilton Garden Inn Erie! Your compliments did not go unnoticed, and attest that we are heading in the correct direction in our quest for "the perfect stay!" We hope you'll choose us again the next time travel brings you back to our part of town in Erie, PA.
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Chenango Forks, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

Sarah was fantastic getting us checked in and with everything. I can't sat enough good about her. The restaurant was fantastic. In the restaurant our waitress was awesome and attentive. I am very picky when it comes to this stuff. Everything was great!!!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary S, General Manager at Hilton Garden Inn Erie, responded to this review, March 1, 2014
Wow! We are so thankful for your positive review, John! It is always a wonderful feeling to have a member of our staff appreciated via compliment of any sort, as we do strive to provide the perfect stay from every angle, especially our service. We value our employees as much as we do our guests, and Sarah is very happy to hear of your remarks. We at the Hilton Garden Inn Erie are so happy to hear you and your family enjoyed your stay so much, and we genuinely hope to see you again soon.
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Dallas, United States
1 review
5 of 5 stars Reviewed February 11, 2014

I have stayed at this hotel on six different occasions and I anticipate there will be many more stays in the future. Every member of the staff will greet you with a hello and a smile at every encounter.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary S, General Manager at Hilton Garden Inn Erie, responded to this review, March 1, 2014
Thanks so much for your review, Joe! We genuinely appreciate your comments regarding your recent stay, as these are what allow us to improve and provide a perfect stay, or continue heading in the right direction and doing these things right! One thing we take very seriously is our staff service, and your compliments are much appreciated. We hope to see you again soon!
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Louisville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 11, 2014

We love the Erie Hilton Garden Inn. The staff is awesome, friendly and the rooms are the best ... quite and extremely comfortable. We make a point of staying here every time we pass through Erie, Pennsylvania.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary S, General Manager at Hilton Garden Inn Erie, responded to this review, February 13, 2014
Thank you so much for your recent review of the Hilton Garden Inn! Your compliments did not go unnoticed, as we take great pride in our staff service, and are absolutely ecstatic at how much you and your family enjoyed your stay with us! We hope you'll continue the tradition the next time travel brings you to Erie, PA, as we hope to continue bringing you memorable experiences.
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Brampton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

Excellent hotel for a quick family getaway. Clean, spacious room. Had the suite with 2 queen beds. Kids loved the pool.Very nice temperature and good size. Nice workout facilities. Breakfast was well worth it! Had the room and breakfast special deal. Very good breakfast - both a buffet bar and made to order omelettes and waffles. Definitely will stay here again.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary S, General Manager at Hilton Garden Inn Erie, responded to this review, February 13, 2014
Thank you so much for your recent review of our property! We are always honored when we receive a perfect rating from our guests, and absolutely elated that we could provide an excellent stay for you. We do take great pride in our staff's service, as well as the Safari Grille, our restaurant. We cannot express the amount of pride we take in hearing how you and your family enjoyed your stay, and hope you will stay with us again when travel brings you back to Erie, PA!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond Hill, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 9, 2014

We were visting USA to see our daughter and the way we stayed here for my wife's birthday.
We spend the night at thehotel for one night. We dined at the hotel's restaurant Safari.
Food was OK and there are lot of shopping places to visit.

Room Tip: all rooms are facing thruway or nearby hotels
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary S, General Manager at Hilton Garden Inn Erie, responded to this review, February 13, 2014
Thank you for your recent review of our property! We are happy to hear that you and your wife enjoyed your stay with us and also your experience at Safari, and hope that you'll keep us in mind should you find yourselves in Erie again! Please wish your wife a Happy Belated Birthday on behalf of the Hilton Garden Inn Erie.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Erie

Address: 2225 Downs Dr, Erie, PA 16509
Phone Number:
Location: United States > Pennsylvania > Erie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Erie
#1 Family Hotel in Erie
#5 Romantic Hotel in Erie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Erie 3*
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Also Known As:
Hilton Garden Inn Erie Hotel Erie

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