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“solid modern hotel” 5 of 5 stars
Review of TownePlace Suites by Marriott Erie

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TownePlace Suites by Marriott Erie
2.5 of 5 Hotel   |   2090 Interchange Road, Erie, PA 15454   |  
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Ranked #12 of 35 Hotels in Erie
Certificate of Excellence 2014
hamilton
Top Contributor
97 reviews 97 reviews
13 hotel reviews
Reviews in 37 cities Reviews in 37 cities
66 helpful votes 66 helpful votes
“solid modern hotel”
5 of 5 stars Reviewed July 26, 2012

My wife and I stayed here just for one night on our way back home. It is a very nice modern themed hotel. Checked in with no hassels, pleasant check in staff. Room was on third floor off elevator, quiet hotel with no noise, well marked, easy to find everything, free wifi with no issues getting online. The hotel is located behind part of the mall along with 2 other hotels. If you have never been to Erie it is a very congested busy area of town. Plenty of stores, restaurants and people. Also construction going on along Peach Street didnt help but a freat hotel in a solid location with easy access to malls, stores and highway. Our room was large, king bed, nice clean bathroom, full kitchen, big tv with lots of channels. We didnt use the pool of workout centre but did have breakfast there in the morning. Simple breakfast.....bagels, muffins, cereal, waffle maker, hard boiled eggs, fruit, yogurt, oatmeal, coffee. Nothing fancy but perfect for what you need. Would stay there again in a minute.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reenie B, Director of Sales at TownePlace Suites by Marriott Erie, responded to this review, July 29, 2012
It was a pleasure to read your review of the TPS in Erie, PA! We are always on a mission of excellence and are delighted when we succeed! Erie has a lot to offer and we are glad to be a part of the lodging community! We hope to see again!
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330 reviews from our community

Traveler rating
    150
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    40
    18
    11
See reviews for
114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • German first
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English first
Mystic, Connecticut
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed July 26, 2012

This was our first stay at a TownePlace Suite hotel. I think it will likely be our last.

Th location of the hotel is difficult to find (GPS alone will not get your there). The hotel itself is at the back of a large mall parking lot and the GPS will only get you to the entrance of the mall, not the hotel.

The room is a suite style with kitchenette and small fridge. The room is quite small, with a king sized bed and a pull out sofa. With both open, you actually cannot walk around the place. Trying to sleep a family of four is almost impossible (we ended up having one sleep on the floor due to the small size of the sofa bed). The bathroom is tiny, the layout of the room is also odd.

If you only have two people, maybe this would work for you, but for the price we paid, it was a bit steep.

Try to stay at a residence inn instead, you will get more of what you paid for.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reenie B, Director of Sales at TownePlace Suites by Marriott Erie, responded to this review, July 29, 2012
Thank you for the honest and insightful review of our hotel. The location is a bit hard to find. The road we are now locate on was built after the hotel. Getting a business address changed has proven to be a daunting task. However, we are endeavoring to get it done! The suites are typically rated high in design and we are sorry it did not meet the needs of your family! We also offer a two bedroom suite that may be more suited to a family! Please come back and try us again!
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Jamestown, New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2012

My husband and I wanted to celebrate my birthday with a nite out without the kids we are both in our early 30s and were having a hard time finding a place due to some events in erie all hotels were mostly full and over priced. We cked here and a first it was going to be too much but when one of the Directors saw us leave she offered us a much better rate! We were thrilled she said it was my birthday so here! Not only did we get an amazing quiet fully stocked room but the staff even slipped a birthday card under our door with a gcard to the theater! The room was spotless and I am very picky I usually bring my own cleaning supplies for the bathrooms but I had no issue here what so ever. The breakfast was much better than most other hotels offer! Included waffles and yogurt! We will deffinatly stay here again and have told most of our family and friends what an amazing and comfortable hotel this is! Just Wonderful!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reenie B, Director of Sales at TownePlace Suites by Marriott Erie, responded to this review, July 26, 2012
We are so happy you celebrated your birthday at the Erie TownePlace Suites! Our goal is to make every guest feel special but especially our birthday guests! We would love to have you back every year or bring the kids and celebrate!!!! Thank you for the recognition we truly appreciate the thumbs up!
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Cleveland, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 21, 2012

We really enjoyed our stay here! Nice, clean rooms..really liked the mini kitchen (great for preparing food while traveling with 15 month old). The staff was very friendly & helpful with questions about places to go. We enjoyed using grill out on patio-ate outside every night! We are planning to come back next year & stay for a whole week. Again, clean & friendly atmosphere-we've told family & friends how much we enjoyed our stay!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reenie B, Director of Sales at TownePlace Suites by Marriott Erie, responded to this review, July 25, 2012
WOW! We are so delighted to read a review that has such positive comments regarding our hotel. We strive for excellence in every area of the hotel. While not perfect we get as colsoe as possible. We look forward to returning and bring the family! Thanks again!
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Barrie, Canada
Top Contributor
59 reviews 59 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 21, 2012

The room was very large, clean, and modern. There was a small kitchenette that was well equipped. It seems that this hotel is geared for the extended stay clientele. There were BBQs outside for the guests to use, as well a large patio and outdoor furniture Overall sleep comfort was above average.

There was a very nice pool and gym facilities on this property.

We forgot to put the "do not disturb" sign on our door as we arrived late and wanted to get some sleep. Housekeeping kept knocking on our door at around 8:00 A.M. I found this to be quite annoying as this is a bit early for them to be showing up - housekeeping ought to be cleaning rooms based on the guest check-out list at a more reasonable time.

Parking lot was well lit which provided a sense of security when unpacking your vehicle at night.

There are a lot of decent restaurants in the area, though they are not really within walking distance. Smokey Bones is an excellent choice. I wish there was something a bit closer to the hotel so we didn't have to drive.

This next point is not the hotels problem per se, though guests unfamiliar with the area should take note. I found that my GPS did not navigate me well to the 2090 Interchange Road address very well. Coming in off the highway and driving across the very large and dark shopping mall parking lot it was only by chance that I found this particular hotel in a very short period of time. Drive all the way to the NW corner of the shopping mall complex. This hotel is tucked behind the Homewood suites and Fairfield by Marriot.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reenie B, Director of Sales at TownePlace Suites by Marriott Erie, responded to this review, July 25, 2012
We were so pleased to read your review of our property. Your comments were helpful and we are working to change our GPS coordinates. The road we are now located on was not built at the time the hotel opened. It seems that an act of Congress is needed to fix this issue! However, we are trying! We are pleased that you enjoyed the suites! They are great! Please visit us again soon!
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Ontario, Canada
Top Contributor
74 reviews 74 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 19, 2012

Big clean rooms, fully equipped kitchen, real full coffee maker (this is VERY important for me) big clean bathroom, and front desk very helpful and friendly. The only issue is they need better signage getting here. But I had read that from another review so was prepared, but hard to find if not expecting it to be tucked away. Would stay here again without a second thought.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reenie B, Director of Sales at TownePlace Suites by Marriott Erie, responded to this review, July 25, 2012
THANK YOU so much for the stellar review. We are so hapy when we meet our goal of making a guests stay; a great one! Please come back again soon!
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brewer
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 13, 2012 via mobile

We originally reserved a room at another Marriott hotel. They had over booked their hotel and were unable to accomidate us. They sent us here & said everything would be the same. NOT AT ALL! We encountered the worst costumer service ever. Front desk staff tried to copy our Federal ID, which is illegal. When we tried to explain, the man became instantly nasty! We were able to go next door to a Hilton Hotel, where they were more then happy to accomidate us. I have stayed at many Marriott & Hilton hotels, but this is the only time we have ever encountered behaviors like these.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reenie B, Director of Sales at TownePlace Suites by Marriott Erie, responded to this review, September 17, 2012
Marriott had a policy for government lodging. The discount rate is for current government employees traveling on official government business. We do however offer many different discounts that you may qualify for when making a reservation. Please let us know if we may be helpful to you in that area. Thank you for your thoughts.
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Additional Information about TownePlace Suites by Marriott Erie

Address: 2090 Interchange Road, Erie, PA 15454
Location: United States > Pennsylvania > Erie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Erie
#11 Family Hotel in Erie
#12 Romantic Hotel in Erie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott Erie 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The TownePlace Suites by Marriott® Erie, PA, adjacent to the newly remodeled 170+ store Millcreek Mall Complex, is just the destination whether you need to stay one or one hundred nights! With our great long term stay rates you'll get more than you expected while paying less than you thought! The hotel is convenient to Hamot and St. Vincent Hospitals, Gannon and Mercyhurst Colleges and Edinboro and Penn State Behrend University. ... more   less 
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Also Known As:
Erie Towneplace Hotel Erie
Towneplace Suites Erie
Erie Towneplace Suites

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