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“Great Hotel with Great Staff” 5 of 5 stars
Review of Hampton Inn & Suites Ephrata

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Hampton Inn & Suites Ephrata
2.5 of 5 Hotel   |   380 East Main Street, Ephrata, PA 17522   |  
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Ranked #1 of 3 Hotels in Ephrata
GreenLeadersBronze level
1 review
3 helpful votes 3 helpful votes
“Great Hotel with Great Staff”
5 of 5 stars Reviewed June 12, 2014

The hotel staff at the Hampton Inn is by far some of the best staff I have ever encountered. I travel back and forth every week for the past 5 months and they have been phenomenal. Not only to me as a long-term guest but even to first time guests. You could not ask for anything better from the cleaning staff all the way up to the manager. The location is great and is right on top of the hill overlooking the valley. The facilities are very clean and always well maintained. The free breakfast is fantastic and well stocked throughout the serving time. Rooms are clean and welcoming.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianabernardo, General Manager at Hampton Inn & Suites Ephrata, responded to this review, June 13, 2014
Thanks for calling us "great" - twice! We love that you are a long term Guest, and our Team will appreciate the recognition of being called some of "the best". I'm glad you enjoy all the extras the Hampton brand is known for - and we look forward to your next visit!
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340 reviews from our community

Traveler rating
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Kitchener, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014

My wife and I traveled to Ephrata, PA for a relatives wedding. We decided to stay at the Hampton Inn as we had good luck with the brand in the past. We were not disappointed with the hotel. The staff was very friendly and helpful. The room was fresh and clean when we arrived. There was internet access which we used in our room that became very useful during our stay. The room rate per night was a little higher than I expected but over all we were very happy with our stay at the Hampton Inn Ephrata.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianabernardo, General Manager at Hampton Inn & Suites Ephrata, responded to this review, June 13, 2014
What a great reason to come to Ephrata! I hope you enjoyed the wedding. We appreciate your kind comments. Our rates do change seasonally, and we hope to see you again - perhaps for a baby shower next year? :)
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014

This Hampton Inn never fails to please!!! The rooms are extremely comfortable and the staff is wonderful! The breakfast is great and the view of Ephrata from the hotel is lovely. We have stayed here multiple times and anticipate that we will many times in the future. We have never had negative experience.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianabernardo, General Manager at Hampton Inn & Suites Ephrata, responded to this review, June 13, 2014
Thank you for calling us "lovely" - we absolutely love that word. It's wonderful to hear that you are a regular Guest - and hopefully you are a member of our Hilton HHonors program so you can earn both Points & Miles to earn free stays :)
We get a lot of compliments on the great view, and are glad you enjoy it. See you soon!
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Brockport
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 5, 2014

My daughter's soccer team was schedule to participate in soccer games in the area. We contact the local representative and she was extremely helpful in getting us the type of rooms requested. When our group checked in, everyone was extremely helpful. We not only teach our team to be good sports on the soccer field but also good citizens. The staff was nice enough to complement our girls on their good behavior. Breakfast in the morning was outstanding, normally we try to stay at another brand for their breakfast. However after the breakfast at this hotel, we have expanded our usage of the Hampton Inn brand. Great presentation throughout the hotel. The rooms were excellent and clean.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianabernardo, General Manager at Hampton Inn & Suites Ephrata, responded to this review, June 13, 2014
We are so happy you found us for your soccer event. Our breakfast certainly is the highlight of every morning; with waffles and oatmeal with toppings and eggs every day you can score on and off the field :)

Your group was super awesome. If your tournament gets scheduled in Lancaster County we look forward to hosting you again!
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Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 2, 2014

This is a great place to stay in Lancaster County in a small town that is not overrun by tourists and kitschy sites. The hotel sits on a hill overlooking Ephrata and provides a good vantage point for exploring the countryside. We used this as our base for bicycling throughout the county over Memorial Day weekend. The hotel interior is very attractive, rooms are clean and staff are very friendly. Coffee in the lobby all day and a good breakfast as well.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianabernardo, General Manager at Hampton Inn & Suites Ephrata, responded to this review, June 13, 2014
So glad the "secret" is out about our great location in small-town Ephrata :) and we are glad you found us! We love being away from the hustle & bustle of all the attractions, but close enough to enjoy them when you want to. The bike trails through the County are so beautiful, and we hope you enjoyed your tour. Thanks for the kind words, and we hope your adventures bring you our way again soon!
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Pompton Lakes, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 2, 2014

I have stayed before, and each time I return it feels like home. The staff members are great, friendly and are there to make sure your stay is perfect. If a problem arises, they are on top of it. I just left, and I'd go back in a minute if I could. Already looking forward to my next stay. probably in August.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review, June 13, 2014
We love that you consider us a second home. And with as much as you stay with us, you are family. Thank you for your kind words about our Team- and we will see in you in a minute or so :)
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Stephens City, Virginia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 2, 2014

The hotel is beautiful. I believe it has been recently renovated. The staff was extremely nice and helpful. The location is great too. It is located along their downtown strip so there are shops & restuarants you can walk to.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review, June 13, 2014
Who doesn't like being called "beautiful"? Not us! :) Thank you so much for your short & sweet review. We actually turn 9 years old this September - our lobby area was renovated last year and we are flattered that you noticed. Should your travels bring you to PA Dutch Country again, we hope we will see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Ephrata

Address: 380 East Main Street, Ephrata, PA 17522
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Ephrata
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ephrata
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Ephrata 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn And Suites Ephrata
Hampton Inn & Suites Ephrata Hotel Ephrata
Hampton Inn Ephrata
Ephrata Hampton Inn
Hampton Inn Hotel Ephrata

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