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“nice place for a family visit” 3 of 5 stars
Review of Lake Raystown Resort, an RVC Outdoor Destination

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Lake Raystown Resort, an RVC Outdoor Destination
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3101 Chipmunk Crossing, Entriken, PA 16638   |  
Hotel amenities
Ranked #1 of 1 Hotels in Entriken
Huron, OH, USA
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“nice place for a family visit”
3 of 5 stars Reviewed July 29, 2014

we had several families stay here in all different spots, 1 camper, 2 cottages & we stayed in the lodge. The lodge rooms were average, we had a very comfy bed & the price wasn't bad either; I believe it was under $400 for 3 nights. the little beach was nice, the water park was small, I wouldn't pay more than $10 for that - the heater was broken & all of the water was freezing. We ate in the cafe & did the dinner boat cruise. The scenery was very nice. If we weren't there with family though, I probably would have been done after 2 days.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
lititz, pa
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed July 29, 2014

We have camped at Raystown Resort but this time we decided to go down for two nights and just stay at the lodge. Upon arrival I walked into the office and there was no one there. I waited a few moments and a young girl arrived giving me a blank look. I said I was checking in and she didn't glance up but looked at her computer and asked my name. She then handed me a key and I was on my way. There was no smile and hello or "welcome to raystown," etc.

I was pleasantly surprised at the room. The room was upgraded nicer than expected. There was a new TV that got about a hundred channels and the bathroom wasn't bad. The standard room included a small refrigerator, a microwave and a kitchen/sink area. There was a small deck and a view of the lake obstructed a bit by trees but a decent view just the same. We went during the week and so the lodge was very empty (just a few rooms booked) which made things nice and quiet.

The only thing is that we were supposed to have maid service which we never received. We put our towels on the floor to exchange them and went boating for the day. When we returned at 4 pm and no one had been to our room. The beds hadn't been made and no fresh towels, etc. We thought maybe they just didn't get a chance to get to us and we went to meet friends for dinner. When we arrived back at around 9-10 pm - no one had come but it was too late to call the office because we checked out the next day.

On our way out, my husband went to the desk to let them know we didn't get maid service. The girl at the desk did not apologize at all but gave several reasons as to why this might have happened. She offered no amends, no apology, no nothing. We have been to this resort many times either camping or staying in the lodge and this was just one more example of their attitude. They have what I like to call "success" syndrome. They are the only hotel on the lake so they don't have to cater to customers or provide good customer service. They just don't care about their customers.

That being said, we've decided not to return again. We checked out the Fairfield Inn and Suites in Huntingdon which is just a bit more expensive but also includes a continental breakfast, HBO and customer service. We will be staying there next time.

Room Tip: The room was nicer than expected but don't expect any customer service.
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
797YaleS, Guest Relations Manager at Lake Raystown Resort, an RVC Outdoor Destination, responded to this review, August 28, 2014
Dear Anne,
Thank you for taking the time to provide feedback and helpful comments that will help us improve. Additionally, we appreciate for your kind words regarding our recent renovation, our new lodge rooms have been a big hit. We are certainly sorry to hear your reception at the front desk was less than impressive and housekeeping let us down during your visit. We have reviewed these missed steps with staff to ensure these don't happen in the future. We have also added some language to our check in material indicating that we have a manager on duty until 11pm nightly to assist guests with anything that is just not perfect. Please know that we strive to offer only the best service and we hope to get an opportunity to serve you better in the future.
Regards,
Yale Spina
COO, RVC Outdoor Destinations
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Travelers are raving about these Entriken hotels

Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed July 27, 2014

We had our daughter's wedding at Wedding Point and the reception at the conference center. We had rooms at the Lodge and we ate at the cafe. The wedding was gorgeous and the staff that helped plan and carry it off did a great job. We had a very nice suite for our room. I was surprised that there were no dishes in the cupboard. The food at the cafe was very good and the food at the conference center was excellent. The service at the cafe was a bit slow. The Lodge is intended to be a bit rustic so it doesn't look like the Waldorf but the Waldorf would be terribly out of place beside this stunning PA lake.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altoona, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

The Lake Raystown Resort and Conference Center was a great place to hold our retreat. The staff there is wonderful to work with and the conference center worked perfectly for many of our groups for break-out sessions. The food is always excellent and you are always treated special. The rooms were also very nice, quiet and clean. Thank you Dan, Jenn and staff!

Room Tip: This is a a very upscale camping type area. We stayed at the Lodge located within the resort. It i...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 23, 2014

We've just returned from our 6th annual weekend at Raystown, and we do love it. We choose the Maple cabins, as they are perched on a cliff, and while they have a lovely (if filtered by trees) view, they are away from the noise and activity of the lake-front campgrounds and cabins, which always seem to have groups of younger and possibly more night-owl residents. Every year we come with another family and rent side-by-side cabins. The cabins are perfect for us, with one room having 2 double beds and the other having 2 sets of bunks. Main room has large table, air conditioning, full kitchen facilities -- my kind of "camping"! No, it's not a 5-star hotel and that's just fine. Our only complaint is that you must rent either a weekend (Friday and Saturday nights, checking out by 11:00 Sunday) or for a full week. Turns out it's a lot of work to pack linens, towels, food, etc. for 2 days... the amount of work would be exactly the same if you were coming for 3 or 4 nights, but this isn't an option and so if you can't do a full week, it's a lot of effort for a brief weekend... but nowhere near the agony of actual camping!

The lake itself is lovely and has a number of coves good for fishing, tubing, etc. Resort grounds are well maintained and attractive. The restaurant is fine -- not fabulous but acceptable and the people are all very friendly. The place recently underwent a change of affiliation -- apparently not actually bought out, but somehow now falling under the umbrella of "RVC Outdoor Destinations." Hope it doesn't change it, because this truly is an affordable, low-key gem.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 20, 2014

Just got bak from a stay at the "pine" cabins. They are priced on par with 4 and 5 star hotels
$150 per night after tax. They offer no towels, linens, or toiletries.
The "beds" are plastic covered pieces of cheap foam that literally are less than 3" thick. After about 30 seconds on the bed u are literally sleeping on wood.
The cabins have "curtains" on every window that do not cover the window. Even better still is that they are 100% see through especially at night. So the other cabins (piled on top of each other) can see right in to ur place.
The cabins are reasonably sized they sleep 6 but only have seating for 4. They have a porch on the front with no chairs to sit on. A stove with no oven. 4 forks to feed the six people in the cabin.

It gets better though...the cabin is air conditioned by an under sized AC unit that only keeps one section cool. And they claim to have free wifi at every site, but there is absolutely none in the whole cabin area.
Raystown itself is awesome and beautiful but the resort is overpriced and just not very nice

  • Stayed July 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
797YaleS, Public Relations Manager at Lake Raystown Resort, an RVC Outdoor Destination, responded to this review, September 2, 2014
Dear Bpgood,
Thanks for taking the time to provide feedback and helpful comments for our improvement. Our Camping Cabins are intended to be a rustic experience as described on our website and are not advertised as having air conditioning. We do offer many other options to accommodate any level of comfort, such as our Cottages, Bungalows and Villas. Your point about the number of seats and place settings has been noted and changes are planned. We appreciate your kind words about the lake and we hope to get another opportunity to serve you in the future.
Regards,
Yale Spina
COO, RVC Outdoor Destinations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 13, 2014

Just got back from a great weekend at the lake with my family. This is our 6th or 7th year at this location. It is the perfect location for our family in Pittsburgh and Philly to meet. The properly is well maintained. The lake is large and perfect for boating. There is a water park that our kids always like to visit. There are well supplied outposts with ice cream, etc. I wanted honey for my tea and was surprised to find it there. They have accommodations for whatever you want: a hotel, tents, large RV sites, cabins, larger housing units, etc. There is a beach. You can rent paddle boats and boards, etc. There is a nearby outfitter if you want to arrange to have kayaks dropped off at your campsite. We have made this a family tradition that we will continue.

Stayed July 2014, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lake Raystown Resort, an RVC Outdoor Destination

Address: 3101 Chipmunk Crossing, Entriken, PA 16638
Location: United States > Pennsylvania > Entriken
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Entriken
Number of rooms: 109
Official Description (provided by the hotel):
If you're looking for family fun in a naturally gorgeous location, no need to look further. Lake Raystown Resort is Central Pennsylvania's top destination. With 400 acres of waterfront property, endless activities and top-rated accommodations for any budget, this is the type of vacation that will leave you feeling surprised and refreshed. ... more   less 
Also Known As:
Lake Raystown Hotel Entriken

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