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“Terrible customer service” 1 of 5 stars
Review of de Lorenzo's Italian Restaurant

de Lorenzo's Italian Restaurant
3417 Sullivan Trail, Easton, PA 18040
(610) 438-6026
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Ranked #10 of 236 Restaurants in Easton
Certificate of Excellence 2014
Cuisines: Italian
Dining options: Dinner, Lunch, Breakfast, Reservations
Restaurant details
Dining options: Dinner, Lunch, Breakfast, Reservations
Easton, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Terrible customer service”
1 of 5 stars Reviewed May 25, 2014

If you want good Italian food served with poor customer service, this is the place! Been there on a few occasions and gave them another chance because I didn't want to judge it based off of one experience, but when I heard the owner giving people attitude I have decided never to return again. There are many excellent Italian restaurants in the area where they are happy to have you there as a customer.

  • Visited May 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Visitor rating
    58
    14
    7
    4
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Bethlehem, PA
Contributor
17 reviews 17 reviews
9 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Excellent, intimate dining experience”
5 of 5 stars Reviewed April 23, 2014

Ate here on New Year's Eve day - decorated so beautifully for Christmas - cozy dining room conducive to romantic conversation. This is on our "special occasion restaurant list". Food is excellent. Service is extremely attentive. Need to go back soon !

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bangor
1 review
“ernie and marlene are like being with family”
5 of 5 stars Reviewed April 8, 2014

This is the best Italian restaurant !!! If you have not been you need to get over there and enjoy the people ,Marlene and Ernie (and their daughters, granddaughters, and grandsons) real Italian!!! It is like going in my grandma cellar to have real pasta!!! All the food is great..MANGI MANGI !!

  • Visited April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“Love it”
4 of 5 stars Reviewed March 30, 2014

We absolutely loved the food here. The service is kind of hit or miss but there is always someone from the family there to talk to. The dining room is small but we just recently read they are moving locations up to Forks Township and will have more space. Maybe you won't need a reservation every time. The food is delicious definitely check it out. The pizzas are to die for.

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Easton
Senior Contributor
46 reviews 46 reviews
28 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
68 helpful votes 68 helpful votes
“just like home...”
5 of 5 stars Reviewed March 30, 2014

The food is so delicious. We live nearby and frequent fairly regularly. The owners, Ernie and Marlene, are so hospitable and take pride in their establishment. Started the night with the fried mozzarella triangles and antipasto platter. Both were very good. Antipasto is a large plate filled with meats, cheeses, peppers, olives, hot peppers, tomatoes, on a bed of field greens. Great to share. Entrees included the combo (chicken parmesan, manicotti, meatball and sausage), lasagna, and the tilapia/shrimp entree over linguine with spinach. Everyone in our party loved what they ordered. Her sauce is a bit sweet and one of the best I have ever had. Ended the night with cannolis which are full of cream (even pours out the end) and are to die for!! Always an enjoyable evening with delicious food and a welcome feel. We will be back soon, probably to their new building right down the road!

  • Visited March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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