We had to travel to the Fernwood due to a Dance Competition! We have stayed at this property almost 6 years ago with the same dance competition! When we were there over 6 years ago we were told there was a new owner and they were making huge changes! Well 6 years later the property has changed! FOR THE WORST!!!! It is even more run down and dilapidated! We had the pleasure of staying in the hotel this time! WOW! Almost no words but I'll try! Oh can't wait to see how management comments back! Love the excuses they have used to others! I think the Health inspector needs to pay a visit! The hotel halls are dark and dingy! The smell in the hall on the 2nd and 3rd floor is unbearable! Smells like animal urine! Can you say unhealthy. Now lets add in the moldy smell! If you didn't have a breathing problem before after leaving that place you sure did! My daughter has seasonal asthma and lets say this caused her season to visit a bit early! Inhaler was needed more than a few times! Our hotel room wasn't actually as bad as my friends had to endure. Well that was until we got flooded from the bathroom above us! We were at the dance competition and my husband went back to the room to find 5 people standing in there looking up at the ceiling! Well needless to say it was the toilet that was plugged up and backed up into our room! NOW we can add something else to the smell I'll let you all figure that one out! This happened at 2 pm and it took them until 8:30pm to move us to a different room! As for the Convention Center! Freezing in the am then by 2:00 beyond HOT! Felt like I was in an Easy Bake Oven!!! There was lovely mold all over, holes in the walls. You could see directly outside! Surprise the bathroom overflowed there too! I have to say the staff there was less than friendly and they for sure didn't like working there! I was told by one employee I don't work here because I want to but I have too! However, there was one employee named James who was running around trying to help everyone with all their issue's. He remained calm and tried to reassure people things will be fixed. I can only hope the owner and the General manager are good with this guy! He had their back for sure! My advise to James is to run and find another property to support. Someplace you can be proud of working at! Some place that appreciates you! As far a recommending this place NO WAY!!!! Stay at another place if you ever have to go to the Poconos!!!!! Also the price they had the never to charge us for the hotel was insulting! I pay less at a Marriott!
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