We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay - Great Location” 5 of 5 stars
Review of Hilton Garden Inn Pittsburgh/Cranberry

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hilton Garden Inn Pittsburgh/Cranberry to your Saves list
Hilton Garden Inn Pittsburgh/Cranberry
3.0 of 5 Hotel   |   2000 Garden View Lane, Cranberry Township, PA 16066   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
AAA Family Breakfast
GreenLeadersBronze level
Kennebunk, ME, United States
1 review
“Great Stay - Great Location”
5 of 5 stars Reviewed August 23, 2013

The front desk at the Hilton Garden Inn - Cranberry could not have been more accomadating and helpful during our visit. The property is immaculate and in a great location as Cranberry offers a variety of food and shopping options and is just a short 20 min drive to Pittsburgh. The Pool and Spa are nice touches and the gym has a very good selection of equipment.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zena S, Front Office Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 24, 2013
Dear Jody L.,

Thank you for providing your wonderful feedback about our hotel and also being a guest of ours here in Cranberry Township! I am more than pleased to see that you enjoyed your stay with us from our helpful accommodating team members to our salt water pool and surrounding area which provides easy access to Pittsburgh. Again, I would like to thank you for your kind words and being a guest of ours. We hope to see you soon and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

423 reviews from our community

Traveler rating
    324
    69
    21
    8
    1
See reviews for
126
83
16
127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Perry, United States
1 review
3 of 5 stars Reviewed August 23, 2013

I have always rated this hotel as Excellent, but this trip was an exception. Hopefully next year will be better. We have stayed here for "girls weekends" and my husband and I have stayed for our annual August trip to Butler and Pittsburgh for a long weekend. This August we had another couple join us and we were not pleased on this trip. Cranberry is a nice location and it is good to get out of Pittsburgh's traffic at the end of the day.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zena S, Front Office Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 24, 2013
Dear Judith T,

Thank you for being a return guest of ours as well as providing your feedback about you most recent stay. Here at our property we always ensure that every guest has the best stay possible and receives the highest level of service and hospitality. I would like to apologize for your most recent stay with us and would love to have you as our guest for when you return to the area. I ensure your next stay will be nothing less than exceptional! Again, thank you for being a guest of ours and providing your review about our property here in Cranberry. Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, Virginia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 20, 2013

My wife and I decided to run up to this area for the weekend basically spur of the moment.
We wanted to attend the final night of incredible fireworks at the PGI convention in Slippery Rock, Butler County, and, since we were going to be in the area we wanted to visit the Farm Kings market, bakery, and cafe.

I did some research online and made our reservation and we headed up on Friday.

Light Traffic - check
Beautiful Weather - check
New hotel property very close to shopping and restaurants - checkmate!

Wow! We were very pleased with our stay and I have added this hotel and Cranberry Township to our list of places to visit again when we can stay longer!

The hotel staff was friendly and helpful, the entire property was clean and well aintained, and the king size bed was sleep-worthy. We bring a fan and our own pillows when we travel and PRAY the bed will not kill us and our bad backs. We slept well with no disturbance. Although we stayed just the one night, we knew we had found a winner.

Need to stay in the North Pittsburgh area? Check in here. I know we will when we come back up in October!

Room Tip: If you stay on the first floor, stay away from the indoor pool. It has generous hours and kids love...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zena S, Front Office Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 21, 2013
Dear Solarscreen,

Thank you for your kind words about our property and the surrounding area along with the fantastic events that were going on during your stay. I am more than pleased to see that you enjoyed our hospitality, comfy Serta beds and our easy access to the many amenities that not only we off but also Cranberry Township and the areas around us! Thank you for being a guest of ours and we are excited for your return in October. Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flat Rock, Michigan
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 19, 2013

Stayed one night on our way to ocean city MD-
Very happy with this hotel-
Nice staff- very clean- rooms are good size- decor is pretty. Pool could be nicer but kids only used it for a hour- lots of foo choices nearby

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zena S, Front Office Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 21, 2013
Dear Christie R.

Thank you for being a guest of ours and providing your wonderful feedback about our hotel. We strive for the greatest level of excellence in our customer service, clean rooms and providing our guests our greatest level of hospitality. I am happy to see that you and your family enjoyed your stay with us here in Cranberry and cannot wait to have you as guests again! Again, thank you and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, United States
1 review
5 of 5 stars Reviewed August 14, 2013

If your travels bring you to the Pittsburgh area, definitely consider this property. We were in for a family function and this location was not only close to family but easy access to downtown and surrounding areas. We loved that this was a newer property and the staff was excellent. We definitely plan to stay there again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zena S, Front Office Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 16, 2013
Dear Linda T,

Thank you for taking the time to provide such wonderful comments about our property here in Cranberry Township. We greatly appreciate all feedback and reviews from our guests. I am pleased to see that our hospitality and location benefited your traveling plans to see your family and the surrounding area. We hope to see you soon for your next visit to the area! Safe travels and again thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 11, 2013

Stayed for one night, August 5-6. I've stayed here before and was very impressed last time with the cleanliness of the hotel. This time, I was disappointed to find hair in the bathtub and on the shower curtain, indicating to me that the room had not been thoroughly cleaned. Also found hair in the sheets of the bed. Gross!

Hopefully this hotel, which is very new, is not truly going downhill so quickly!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin W, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 13, 2013
Dear CaAMma,

Thank you for taking the time to review your most recent stay at our hotel. Along with celebrating the positive feedback about our team's hard work and best efforts, and using it to reassure us of what we're doing well; we most importantly analyze, share, and immediately respond to any improvement opportunities brought to our attention. We strive to remain proactive in preventing such occurrences as what you've experienced from happening, but we also recognize and value that our guest's perceptions can shed greater light on how to improve if an oversight occurred, and together, work hand-in-hand to strengthen all facets of our accommodations. Essentially, in this case, it seems we failed in our proactive efforts, but through your feedback, we've already taken corrective action to determine the cause of the inconvenience, how to better prevent it from happening again, and put a more focused effort on inspecting what we expect in in the future. I fully trust that this was an isolated incident, but I assure you that it is not being taken lightly, and I will personally follow up with our Executive Housekeeper, and the guestroom attendant who was responsible for cleaning your room, to ensure full compliance moving forward. Again, thank you for taking the time to help us improve. We hope to see you again in the future, and restoring your trust in us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Florida
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 8, 2013

I stayed here with my sister for a family wedding in town. I am happy that we chose to spend the money on a room, rather be stuffed in one of my relatives houses. This property is new and impeccably clean. The staff was great with handling my request for a quiet room and extra pillows. Our room was perfectly sized for two women getting ready for a wedding. It was nice to have a fridge with a pantry area, and the bathroom had an awesome shower! Housekeeping was super friendly and accommodating during our stay. The front desk girls were very friendly and knowledgeable about the area. There was always fresh coffee and tea in the lobby and the food at the restaurant looked delicious, although we did not partake. It also looked like they have an excellent work out facility. The pool and hot tub area closed at 10 each night and we were a little disappointed about this because that was about the time we returned each night. It was nice to see that they have security on site, but he sure was patrolling the pool area right around 10 :) Hopefully next time we visit we'll have a little more time to enjoy the whole property.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zena S, Front Office Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 16, 2013
Dear DillyBazinga,

Thank you for being a guest of ours here in Cranberry Township and for also taking the time to provide your kind words about our property. I am happy to see that you and your sister enjoyed the size, cleanliness and friendliness of all of our team members along with our 24 hour coffee, water, tea, and welcome bars. We would love to have you both as guests again so that you can fully experience our salt water pool, hot tub, workout facility and restaurant! We hope that you had a great time at the wedding and again thank you for being a guest of ours and providing your wonderful comments about our property. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Pittsburgh/Cranberry? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Pittsburgh/Cranberry

Address: 2000 Garden View Lane, Cranberry Township, PA 16066
Phone Number:
Location: United States > Pennsylvania > Cranberry Township
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Cranberry Township
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Pittsburgh/Cranberry 3*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Hilton Hotels, Cheap Tickets, Orbitz, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Hilton Garden Inn Pittsburgh/Cranberry reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Pittsburgh/Cranberry, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.