- reserved via www.Hyatt.com
- when checking in was informed no king rooms were available
(Is that not the purpose for reserving and guaranteeing a room?)
-After check in website still showed King rooms available
- bathroom was overall clean except random funky tiles, hairs inside shower housekeeping left for me, & a slip mat rolled in the corner and propped up (umm, k. Thanks, I guess?)
- if this is normal service now, head over to the Marriott at Settlers Ridge.