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“Consistant All-Around Excellence” 5 of 5 stars
Review of BEST WESTERN Plus Concordville Hotel

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BEST WESTERN Plus Concordville Hotel
3.0 of 5 Hotel   |   675 Conchester Hwy, Concordville, PA 19342   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #1 of 1 Hotels in Concordville
Certificate of Excellence 2014
GreenLeadersBronze level
A TripAdvisor Member
“Consistant All-Around Excellence”
5 of 5 stars Reviewed November 27, 2012

This roperty and its staff exude excellence. We have been guests at this hotel about five times in the last six months. On several occasions our daughter and her family from VA joined us at this Best Western. We will keep coming back when our needs bring us to this part of PA. On each stay we dined at least once in the Olde Corcordsville Inn at the hotel which we enjoyed very much. The breakfast venue and repast are wonderful. We salute Sales Manager Kim for being a wonderful hostess and setting up the wonderful Thanksgiving Buffet for us and our son. Lyndsy at the front does remembers our name !

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concordvillepa, Director of Sales at BEST WESTERN Plus Concordville Hotel, responded to this review, December 4, 2012
Dear Valued Guest,
Thank you so much for your kind remarks regarding your recent stays at the Best Western Plus Concordville Hotel. Our team works diligently to make our guests feel at home and we truly appreciate our repeat customers.

We hope that you will visit again soon.

Sincerely,
Kim Pagliaro Bussard
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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579 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Arlington, Virginia
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 23, 2012

We stayed over one night with two kids. The grounds are surprisingly beautiful, and deserve a stroll. The staff was fantastic. We checked in around 9:30 or so, they had made up the room for all four of us. The sofa bed was already pulled out for the kids. It was nice that they had paid attention to who was checking in. So often, we end up in hotels with enough towels for two people and sofa bed we have to put sheets on ourselves, despite having reserved a room for four. Breakfast was a little disappointing--no omelette bar on the weekends, and the eggs were a bit too buttery. Would definitely stay here again. Pool area was clean and it was a large pool. Very convenient to Longwood Gardens and to Brandywine Museum.

Room Tip: Suite is worth the extra money, especially if traveling with kids. Living room area is large.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concordvillepa, Director of Sales at BEST WESTERN Plus Concordville Hotel, responded to this review, November 27, 2012
Dear Valued Guest,
I really appreciate your feedback regarding your recent stay at the Best Western Plus Concordville Hotel. Our staff and management team are customer focused and strive to be attentive to every guest's needs. I apologize that you were disappointed in our hot breakfast buffet and I have shared your comments with our Executive Chef. Knowing how important the complimentary hot breakfast is to our guests, we have spent a great deal of time and effort on perfecting it and are thankful for comments like yours to continue to improve it.

Please come and visit with us again soon!

Sincerely,
Kim Pagliaro Bussard
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manheim
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 22, 2012

We selected this hotel for the price and because it was a few miles away from Longwood Gardens which was the reason for our trip. We rate this hotel as a luxury hotel because the lobby was absolutely gorgeous -- not what you'd see in a standard hotel. Our room had wonderful beds -- all the amenities that you would find in a luxury hotel -- spotless! The staff was wonderful and even brought in one of their restaurant chefs in the morning to prepare omelets made to order along with other hot entrees, plus full continental breakfast items -- all this included with the price of your room! In the evening, we ate at their restaurant across the parking lot in the back and it was excellent and matched the quality and decor of the hotel. We hope to return to Longwood Gardens over the holidays and can't wait to stay here again.

Room Tip: We stayed on the front top floor (prefer no one above us) and had a great view of the beautiful grou...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concordvillepa, Director of Sales at BEST WESTERN Plus Concordville Hotel, responded to this review, November 27, 2012
Dear Valued Guest,
I just want to personally thank you for taking the time to share your gracious comments regarding your recent stay at the Best Western Plus Concordville Hotel. I cannot wait to share them with our staff and management team who work so diligently to provide superior customer service. I am so glad you found the beds to be comfortable and that the food and service met your expectations.

Please stop by to say "Hi" when you hopefully return over the holidays!

Sincerely,
Kim Pagliaro Bussard
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Countryside, il
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2012

Everytime I visit the aston area, I always choose to stay at the Best Western Plus Hotel. The checkin is always smooth, they have a very nice sundry area. Also, the complimentary breakfast with Omelet bar, and plenty of room for quite a few people. The restaurant and bar on the back parking lot is outstanding, very nice bartenders. Rooms are very comfortable, and clean.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concordvillepa, Director of Sales at BEST WESTERN Plus Concordville Hotel, responded to this review, November 27, 2012
Dear Valued Guest,
Thank you so much for your feedback and your continued business! Our staff and management team really enjoy our regular customers and the relationships that we build over time. Comments like yours are truly valuable and let us know that the product and services we provide enhance the guest's stay.

We hope to see you again soon,

Sincerely,
Kim Pagliaro Bussard
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 14, 2012

This was our first time we stayed here. We thought we booked a resort - amazed hardly describes the first and continuing impression. The grounds are well manicured, the room was fantastic (we had a king suite) which included all the amenities you'd want, and the staff - exceptional! After checking in, the reception desk even called to ensure that everything was ok with the room and asked if there was anything we needed. Never had a hotel do that before. Breakfast was a real treat including a made to order omelet bar. So nice to have real plates and silverware too. It's location is convenient to Wilmington, local attractions and plenty of shopping close by if you need anything. There's a very nice restaurant - not of the chain variety - next door. This will definitely be our place to stay when in this area again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concordvillepa, Director of Sales at BEST WESTERN Plus Concordville Hotel, responded to this review, November 27, 2012
Dear Valued Guest,
I just wanted to personally thank you for taking the time to share positive feedback about your recent stay at the Best Western Plus Concordville Hotel. Our staff and Management team take great pride in attending to every detail and providing excellent customer service. It is truly wonderful to receive feedback letting us know that we are successful.

We hope to see you again soon.

Sincerely,
Kim Pagliaro Bussard
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire, CT
1 review
5 of 5 stars Reviewed November 13, 2012

I travel on business and stay at the Best Western Concordville for several months every quarter. I am always greeted pleasantly no matter what hour I arrive. The rooms are always clean and well supplied. The beds are comfortable. There is free WiFi, important for working at night. And no matter what room I have stayed in, it has always been quiet. And the breakfast each morning offers an omelet station with wonderful chef, hot foods, and good coffee. This is a hotel that I will continue to frequent.

Room Tip: Never had a bad room.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Concordville Hotel

Address: 675 Conchester Hwy, Concordville, PA 19342
Phone Number:
Location: United States > Pennsylvania > Concordville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Concordville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Plus Concordville Hotel 3*
Number of rooms: 115
Official Description (provided by the hotel):
Exit the busy highway, slow down the pace while ducks cross the street as you enter the full service Best Western Plus Concordville Hotel’s property and you immediately feel tranquility. Our grounds are gorgeous with gazebos and a pond filled with ducks. Our location is conveniently located yet it feels like you are in the countryside, of the Brandywine Valley of course. Nearby are major corporations as well as renowned attractions like Longwood Gardens & QVC Studios. The hotel is well suited for the business clientele yet also accommodates the vacationer and leisure traveler. Cross the threshold of the Hotel lobby and you are greeted by a smiling member of our warm and inviting team. Relax in one of our quiet, spacious guest rooms featuring pillow top mattresses, flat screen TV’s and laptop desks on the beds. The rooms are contemporary, clean, and comfortable.Enjoy our complimentary hot breakfast buffet enhanced by the mouth watering scent of our Chef preparing fresh omelets to order and homemade Belgium waffles.Experience Concordville Inn, the property’s restaurant, a well known historic family restaurant including room service, a fun bar & grille and an outside rooftop terrace. Our tastefully decorated dining and banquet rooms host events up to 350 guests whether it be a corporate conference, reception or an intimate wedding ceremony on our outside terrace, grand wedding reception or family celebration. Come and experience the Brandywine Valley’s best kept secret - the Best Western Plus Concordviile Hotel - combining gracious hospitality and unexpected value. ... more   less 
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Also Known As:
Best Western Concordville Hotel
Concordville Best Western

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