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“Great value” 5 of 5 stars
Review of BEST WESTERN Plus Concordville Hotel

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BEST WESTERN Plus Concordville Hotel
3.0 of 5 Hotel   |   675 Conchester Hwy, Concordville, PA 19342   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #1 of 1 Hotels in Concordville
Certificate of Excellence 2014
GreenLeadersBronze level
Richmond, Rhode Island
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
89 helpful votes 89 helpful votes
“Great value”
5 of 5 stars Reviewed October 12, 2012

We stayed here for a weekend in May while visiting family in the area, and I must admit, our first impression upon entering the lobby after a long and trying drive was: "Are we in the right place?" The gleaming, marbled-looking lobby had the look of an upscale hotel that we weren't expecting from a Best Western. But, thankfully, we were in the right place, and were treated to a weekend of excellent service, a delicious breakfast buffet, a cozy room and a good night's sleep, relaxing and beautiful grounds, and a bonus hour of playing like children after we discovered the game room downstairs. Our family ate at the Concordville Inn restaurant next door one night, and we were not disappointed there either.

The Best Western Concordville, at $129 a night for a room with a king bed, was a superb value for the accommodations and services offered, and we look forward to staying there again.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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579 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
New London, PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2012

Really nice room--clean, comfortable, nicely appointed, quiet. Very warm, friendly, informed, helpful staff. Nice hot breakfast, too--not just the usual boxes of cereal and pastries--eggs, sausage, good coffee. Stayed here because it was convenient and wasn't expecting (or requiring) a lot, but it turned into a very nice experience. Way above expectations!!!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamaqua, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2012

What a wonderful stay. Rooms were comfortable, clean and quiet. We were here for a wedding and we were all as close as possible, instead of spread out all over the hotel. Everyone, and I do mean everyone, on staff was professional, friendly and helpful. They were constantly looking for ways to help you without even being asked. There was a great deal of thought put into all of the amenities and little helpful extras everywhere you looked. We were here for an entire weekend, so we ate at the Tavern, the fantastic breakfast buffet and the wedding in the Gold Ballroom. The food was first class, over the top excellent in each case. The hotel was very busy, several weddings and reunions each day, but the staff never missed a beat! PLUS....the foyer, the grounds and each site are beautiful. Thanks for a great stay!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concordvillepa, Director of Sales at BEST WESTERN Plus Concordville Hotel, responded to this review, November 9, 2012
Dear Valued Guest,
We do so much appreciate your wonderful feedback regarding your weekend stay. We are delighted to hear that the accommodations, amenities, food and friendly staff met your expectations. Our team works hard to make every aspect of a guest's stay a positive experience.

Please come and visit with us again soon!

Sincerely,
Kim Pagliaro Bussard
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westfield, Massachusetts
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2012

I have stayed here 18 times this year alone. The staff is very friendly and extremely accommodating. The overall atmosphere is warm and quiet. This is not your everyday Best Western, trust me on that. If you’re on the road you will feel very comfortable having dinner in the bar. It is a very “Cheers” like environment, and the bartenders will make you feel right at home. They might even let you watch your home town team on one of the four TV’s, ( if the PA teams have the night off, LOL ).

Room Tip: Tony will make you the best breakfast every day, incuded!
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concordvillepa, Director of Sales at BEST WESTERN Plus Concordville Hotel, responded to this review, October 2, 2012
Dear Valued Guest,
I just want to thank you so much for your warm comments and feedback regarding the Best Western Plus Concordville Hotel and our restaurant, the Concordville Inn. A great percentage of our staff has been with the property for years and are familiar with our repeat customers like yourself. As a team, we strive to provide quality service and make our guests feel welcome and comfortable. It certainly makes our job more fun and rewarding!

We really appreciate your continued patronage - hope to see you soon to enjoy a home game in the bar and a delicious omelet the next morning!

Sincerely,

Kim Pagliaro Bussard
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Cumberland ,Pa
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 18, 2012

Our stay could not have gone better, from the friendly front desk personnel to a nicely appointed hotel room. I would recommend this hotel to anyone. The Best Western is centrally located to attractions, restaurants and shopping. There is a nice hot breakfast but you also have a microwave and refrigerator in your room. The ticket package to Longwood was a particularly good deal.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
92 reviews 92 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed September 14, 2012

If you've never tried a Best Western Plus, try this one. You'll be pleased with the experience. I've held business meetings at this hotel for several years as well as have stayed here numerous times. Hands down, they never fail me. The rooms are comfortable, spacious and clean; the staff is always friendly and helpful. they serve a really nice breakfast and if you need meeting space, you will be well taken care of from start to finish (thanks Kim and Caroline!).

Everyone here gets exactly how important service is.

The hotel is centrally located and there are several really good restaurants around. I have people driving in from NJ, Delaware, King of Prussia area and then I have a group that flies in, so they're coming from the airport. Everyone can get here in about 30 minutes, so that makes it a great location. There are several shopping centers nearby if you need things (literally across the street). The hotel is up on a slight hill, so you don't get traffic noise. They have a workout room and if you're traveling with kids, you have a pool and arcade to entertain them.

All-in-all, a great value.

Room Tip: Every room I've stayed in has been good.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concordvillepa, Director of Sales at BEST WESTERN Plus Concordville Hotel, responded to this review, September 25, 2012
Dear Valued Guest,
I just want to thank you for taking the time to share your feedback regarding your experiences with the Best Western Plus Concordville Hotel. Our team works hard to ensure our guests are satisfied and want to come back again. We strive to make guests feel important because they are our lifeline.

Thank you so much for your continued patronage. It really is appreciated!

Sincerely,

Kim Pagliaro Bussard
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
1 review
5 of 5 stars Reviewed September 13, 2012

The hotel was very attractive visually. The room was large with a king bed and a.nice bathroom. The complimentary breakfast was in an attractive area and food was superior. To top it off we ate at the adjacent Concordville Inn for dinner and the meal was abundant, tasty and not expensive.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concordvillepa, Director of Sales at BEST WESTERN Plus Concordville Hotel, responded to this review, September 13, 2012
Dear Valued Guest,
I just want to thank you for taking the time to share your comments about the Best Western Plus Concordville Hotel and our restaurant, the Concordville Inn. I am pleased that your stay went well and that you enjoyed the food at breakfast and dinner. Our Management team strives to provide our guests with a quality product as well as a positive experience.

I do hope that you will stay with us again next time you are visiting your family.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Concordville Hotel

Address: 675 Conchester Hwy, Concordville, PA 19342
Phone Number:
Location: United States > Pennsylvania > Concordville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Concordville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Plus Concordville Hotel 3*
Number of rooms: 115
Official Description (provided by the hotel):
Exit the busy highway, slow down the pace while ducks cross the street as you enter the full service Best Western Plus Concordville Hotel’s property and you immediately feel tranquility. Our grounds are gorgeous with gazebos and a pond filled with ducks. Our location is conveniently located yet it feels like you are in the countryside, of the Brandywine Valley of course. Nearby are major corporations as well as renowned attractions like Longwood Gardens & QVC Studios. The hotel is well suited for the business clientele yet also accommodates the vacationer and leisure traveler. Cross the threshold of the Hotel lobby and you are greeted by a smiling member of our warm and inviting team. Relax in one of our quiet, spacious guest rooms featuring pillow top mattresses, flat screen TV’s and laptop desks on the beds. The rooms are contemporary, clean, and comfortable.Enjoy our complimentary hot breakfast buffet enhanced by the mouth watering scent of our Chef preparing fresh omelets to order and homemade Belgium waffles.Experience Concordville Inn, the property’s restaurant, a well known historic family restaurant including room service, a fun bar & grille and an outside rooftop terrace. Our tastefully decorated dining and banquet rooms host events up to 350 guests whether it be a corporate conference, reception or an intimate wedding ceremony on our outside terrace, grand wedding reception or family celebration. Come and experience the Brandywine Valley’s best kept secret - the Best Western Plus Concordviile Hotel - combining gracious hospitality and unexpected value. ... more   less 
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Also Known As:
Best Western Concordville Hotel
Concordville Best Western

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