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“Great package” 4 of 5 stars
Review of Seven Springs Mountain Resort

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Seven Springs Mountain Resort
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777 Waterwheel Drive, Champion, PA 15622   |  
Hotel amenities
Ranked #1 of 1 Hotels in Champion
Elkins, WV
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Great package”
4 of 5 stars Reviewed March 29, 2009

We stayed with the family package and had a great time. We have season passes and last year the food was better and the wait staff were friendlier. I love the updates in the hotel and around the resort but they need to remind the food service that they need to step up and perform like a 4 star resort. For the weekends with higher rates we will stay at hidden valley for less than half the price

  • Stayed January 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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352 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
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English first
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 17, 2009

We stayed at the Seven Springs Mountain Resort for three nights from Feb. 11 through Feb. 14 on the tail end of a warm spell that seemed to have a huge impact of the snow here. This was the first stay for all of us, two couples and one 5 year-old. Arriving on a Wednesday afternoon in 60 degree February weather, we found the resort to be quite empty, but as we got closer to the holiday weekend, and the temperatures started dropping, it filled up. By Friday night the place was rocking.

We booked over the phone directly with the resort and seemed to get a better rate than what we saw on their website. Check in went smoothly. Our package included skiing from check in through departure, the incredible breakfast buffet each morning, tubing sessions, mini golf, bowling, and a large pizza. We did not have time for bowling or tubing but the pizza was really tasty and the mini golf kept my son happy for an hour, but was kind of lackluster (standard indoor winter resort mini golf). This package was a huge value!

Our room was a Family King on the back side of the resort and it was extremely comfortable and clean. It was a living room with a pull out sofa, separated with a dry bar area and bathroom, and then the bedroom with a king size bed. Two flat screen tvs, nice bedding (duvets), plenty of pillows. The only way the room could have improved would be if it had its own little fridge. It did not, but we brought a cooler for drinks, and the ice machine was close by. Our room was very quiet, nicely renovated, and we would definitely choose this room again. The other couple we were with had a slope-side room which was awesome for watching the fireworks they had at the resort on Friday night, but they did mention that they could hear the snow cat grooming the slopes all night on our last night there.

The dining options include take out pizza cafe, a bar, a casual restaurant (Timbers), a more upscale restaurant (Slopeside), and Helen's, a separate restaurant that is even more upscale and requires reservations. We did not get to eat there because they were already booked for the entire weekend. The food at both Timbers and Slopeside was delicious and fairly priced. Timbers has a great array of appetizers, soups, sandwiches, burgers. The Crab Nachos and Fish Sandwich were our favorites. Slopeside was the restaurant we preferred as it offered a nice view of the slopes and was really well decorated. Entrees starting at about $16, most in the mid-twenties, and there is always some sort of buffet offered each night. The crabcakes were really good, but I would not order the calamari again - it was just OK. This is also where the breakfast buffet is each morning which was just splendid in every way. Great made-to-order omelets, delicious waffles, huge array of fruit, great tasting coffee. We had no idea breakfast would be so amazing but it truly was a highlight of this trip. I also must mention that drinks on this side of the resort were totally reasonable. House wines for $4.00 a glass.

Now, as for the skiing - I did mention there had been a warm front and like the other reviewer stated, who was apparently there at the exact times we were stated, the snow was not so good. There were some slopes that were complete slush, some that could best be described as frozen rumble strips, some that were kind ok, and some that were already muddy and bare in February. It was very obvious that they did not have enough of a base and considering I ski twice a week at another, much smaller, central PA ski slope whose snow is still awesome I have to say this is one big area that Seven Springs needs to improve. They have some very nice slopes, some great lifts, but they need to be more aggressive with their snow-making.

On a more positive note, their Tiny Tots Ski School for kids ages 4-7 is AWESOME! My son was there for 2 days and had a fantastic time. The staff was friendly, professional, and accommodating. We received detailed report cards each day from the instructors. The Friday afternoon Tiny Tots race is a fun event and the kids really get into it. It is well-organized and the kids seem to love showing off their skills. We could not have been happier with the ski school, just be sure to make a reservation for it early!

Overall we really enjoyed our stay at Seven Springs. We will probably come here again for a shorter stay with our son, when there is better snow in the snow report, but would probably pick a bigger mountain with more dining options for a longer stay.

  • Stayed February 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Belleville, Illinois
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 14, 2009

The best way to describe Seven Springs is as a resort that is a vacation from the real world, in every sense of the word – both good and bad.

When I arrived I was pleasantly surprised that the hotel was so close to the ski slopes. In fact, everything at the resort is close to everything and it’s all close to the slopes. As an added bonus, we also got lucky when parking and found a spot that was right between the hotel and ski slopes – our vehicle was just one parking space from the edge of the slopes, which meant that we had our most convenient ski locker ever. We paid an additional $15 per night for a slope-facing room, which we thoroughly enjoyed, since our balcony had two chairs for us to sit in and watch people coming down the slopes and riding the chair lifts back up. We felt we were in another world that was all about skiing for the week we were there, which was great.

That being said, we felt a bit isolated from the outside world and had to do without the following comforts of home that you typically find in Hampton Inn and/or extended stay inns:
- Microwave and refrigerator – almost everyone checking into the hotel brought coolers
- Plentiful food choices – there were only a few restaurants at the resort, and several menu items were duplicated across venues. If there were any grocery stores at the resort or outside vendors that delivered to the resort we weren’t aware of them.
- Free local phone calls – minimum $0.50 charge for all calls outside the resort. Our TracFone cell phones worked fine at the resort, though.
- Convenient high speed internet access – Boingo wireless service within the hotel room was $8 per day, which we paid, only to find that it didn’t work. To get internet, plan to visit the hotel lobby where wireless access is free.
- Reliable flushing toilet – ours alternated between not flushing and flushing super-slow, which we reported to the front desk, but no corrective actions were taken

Overall value: We thought the Winter Family Memories package was a great deal. The complimentary skiing/riding from arrival to departure is obviously a great value. The daily free breakfast buffet was awesome, everything from made-to-order egg and omelet stations to fruit tables to doughnuts and beyond – a premium breakfast! There is wait staff serving drinks and helping out in general, but the package includes their gratuity, so the breakfast really is free. There is also a free large pizza, which is served in a cardboard box, whether you plan to dine in the restaurant or take it upstairs to your room, so it’s very convenient to take back upstairs to enjoy with your own drinks – that way the pizza is really free, too. We also enjoyed the other fun activities included in our package: snow tubing, bowling, putt-putt. The snow tubing was fun and the staff friendly and safety-minded. My only complaint is that the staff asks you to hold your tube and remain standing for the entire magic carpet ride up the hill, which is a little difficult to balance, and for me it was difficult being on my feet that long since I’m recovering from a foot injury. This is the first snow tubing place I’ve been to that didn’t allow you to sit down for the ride. The bowling facility was very nice, everything was electronic and we were provided with print-outs of our scores when we left. I noticed that kids enjoyed it, too, since they had bumpers available and a launching device for kids to drop their ball and let it roll down automatically. Putt putt was nothing to write home about, but they had an indoor 18 hole course that the kids around us seemed to enjoy.

About the snow conditions:
- We visited the week before Valentine’s Day, and the weather was very warm (60 degrees on one day).
- Our first night, the snow was starting to melt into a little slush, but still enjoyable skiing
- By mid-week we had an ice crust for the most part, though with grooming we still had traction.
- As the week continued, we began to see growing amounts of bare terrain.
- By the end of the week, there was a mixture of bulletproof sheets of ice, gravel made of chewed up groomed ice, and a few marshmallow glue slushy spots.
- The last 24 hours we were at the resort, the temperature was below freezing and we had a dusting of natural snow, but the snowmaking was not turned on. When we asked the resort why, we were told the humidity “wasn’t right.” I’m not sure whether to believe that or not, but at least we got an answer.

All in all, we’d return to Seven Springs, but we’d probably try to check the weather before we booked, and I think we’d either switch to a condo or else stock up at the grocery store on the way in.

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed February 10, 2009

We go to 7 Springs 3-4 times a year. Sometimes in the winter and sometimes in the summer. They have done a great job of renovating the resort . Its starting to look more like a 3 star resort. Before, it was outdated and really showing its age. Dont be fooled. All the improvements are superficial. The service has gone down to new lows. It was never their strong point but it has reached new lows. I'd highly recommend renting condo versus staying in the hotel. At least in the condos you can prepare your own meals. The quality of food is just disgusting. A few years ago it was decent but now it is hardly edible and way over priced. A precooked hamburger that tastes like rotten meatloaf costs $8.95 (no sides included). We also ate at the new restaurant -Timbers. Absolutely beautiful! But the worst meal we have ever had.Just cold,tasteless food. The wait staff here is all foreign exchange students who dont speak or understand english very well but they are at least friendly.Its the other staff,the ones that have been there for years and years that are so bad. They act like its such a bother to take your order and serve you. Go to Seven Springs but stay in a condo and bring your own food and you will have a great time. Otherwise you will be price gouged and very disappointed. Have fun

  • Liked — we could prepare our own meals
  • Disliked — food and food service is absolutley unacceptable
  • Stayed February 2009, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
76 reviews 76 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 25, 2009

My review will be very similiar to the previous reviewer from CC, Maryland ( I live in Bethesda, MD, right next door!)

The "Family Memories" package deal can't be beat : unlimited skiing from check-in to check-out, free tubing, free bowling, free mini golf, 1 free pizza and free breakfast each morning. Here is a quick summary:

Lodging : Nice. We were lucky and snagged a suite last minute. The main room was nice , updated. The adjoning "suite" was not updated as much, but was clean, had a nice flat screen TV and was VERY spacious-perfect for hanging out apres ski. The murphy beds weren't very comfortable, but our kids slept just fine !

Amenities: pool is small and a little chilly, but again, the kids didn't care. Kids loved the putt putt. We did not have time for bowling but it is a cute little alley with 4-5 lanes and we didn't have time for tubing.

Skiing: FANTASTIC. We really lucked out during our stay MLK weekend. Snow fell pretty much the entire time we were there- at least 8 inches of fresh powder in 3 days. Wonderful !! There is enough variety of trails to suit everyone from novice to semi- advanced. Die-hard experts may not be satisifed. Our son (11yo) went to a one-hour board lesson and he really liked it and learned some new things. Our other son (4yo) went to the half day ski school , really enjoyed himself and learned his own set of skills! BTW - the Tiny Tots instructors were very sweet with the kids.

Food: surprisingly good and very reasonably priced. The pizza was actually very tasty and much larger than what we were expecting. The breakfast buffet was great - too many choices!! We ate at Timbers for dinner both nights- very casual , which is what we needed with 3 families/7 kids . Our friend didn't care for the German Meatball appy, but everyone raved about the fish sandwich ! French onion soup, reuben, and the spaghetti sandwich were also big hits.

It was a family weekend so I can't comment on the nightlife or fine dining, but what we did experience was pretty great.

A few minor negatives :

1) service at Timbers was slow and spotty, although our server was trying very hard !

2) Monday evening, the room above us was having a very LOUD party in their suite. I tried to wait it out but at 2:30 had to call the front desk. At 3:30 the party was still rockin' so I called again. The front desk was very responsive - all was quiet in 5 minutes.

We had a great weekend and definitely plan on coming back next winter.

  • Stayed January 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington Dc, District Of Columbia
Top Contributor
73 reviews 73 reviews
55 hotel reviews
Reviews in 54 cities Reviews in 54 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed January 21, 2009

The family ski package was a great deal. We got lift tickets, buffet breakfast (food was yummy!), nice room, and lots of extras like mini-golf, bowling, and tubing. The renovated rooms are very nice, and the ski conditions were the best I've seen on the east coast in my memory - and we ski in Colorado or Utah every year so we were very happy that we had POWDER - a rare event on the slopes in PA. We will go again next year. The new owner of Seven Springs had made alot of nice changes and brought the place up to date. The private hot tubs were well worth the extra $10/person. Go this season if you can - the conditions are GREAT!

Stayed January 2009
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3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 4, 2009

Stayed at the resort over the january fourth weekend. Everything was good other than our trip ruining experience at the new Timbers restaurant. The new restaurant was nice to look at but the service was terrible. No one had a clue what they were doing. The food could have been good if it wasn't ruined by the screw ups that the server made. We were greeted by a host that was wearing tennis shoes and was seated. We asked her to seat us and she replied "I guess" I had high hopes. I guess ill think about going back. Just not to the timbers

  • Liked — arcade, snow tubing
  • Disliked — The Timbers Restraunt
  • Stayed January 2009
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Seven Springs Mountain Resort

Address: 777 Waterwheel Drive, Champion, PA 15622
Location: United States > Pennsylvania > Champion
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Champion
Price Range (Based on Average Rates): $$
Number of rooms: 414
Official Description (provided by the hotel):
Seven Springs Mountain Resort is the perfect place for family vacations that create lifelong memories. Each year the family-friendly resort hosts more than one million overnight and day guests who enjoy a vacation that includes the finest skiing, snowboarding and golf that Pennsylvania has to offer, the exhilaration of the new Laurel Ridgeline Canopy Tours, sporting clays and the ultimate in relaxation at the luxurious Trillium Spa.Seven Springs is conveniently located just off the Pennsylvania Turnpike, located within 200 miles of Pittsburgh, Washington, D.C., Baltimore, Cleveland and Columbus.With more than 60,000 square feet of meeting space available, Seven Springs hosts more than 1,000 meetings, conferences and banquet groups each year. Seven Springs Mountain Resort can accommodate more than 5,000 overnight guests in its perfectly appointed 414-room, 10-story high-rise hotel, nearly 1,200 condominiums and town homes, 11 cottages and 15 chalets. ... more   less 
Also Known As:
7 Springs Mountain Resort
Seven Springs Pa
Seven Springs Mountain Champion
Seven Springs Mountain Hotel Champion
Seven Springs Resort Champion

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