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“1st Class Place” 5 of 5 stars
Review of Seven Springs Mountain Resort

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Seven Springs Mountain Resort
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777 Waterwheel Drive, Champion, PA 15622   |  
Hotel amenities
Ranked #1 of 1 Hotels in Champion
Fredericksburg, VA
Top Contributor
79 reviews 79 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
“1st Class Place”
5 of 5 stars Reviewed January 21, 2014

What a gem of a ski resort and hotel. We really enjoyed the service and freiendly staff. We took the bus to and from the condo everyone was more than accomodating. What a jewel of a place keep up the good work. I will return for another visit when the chance arises.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen G, Front Office Manager at Seven Springs Mountain Resort, responded to this review, February 1, 2014
Thanks for sharing your positive feedback about Seven Springs.... See you again soon!

Warmest regards,
Karen

Karen Gray-Knieriem
Hotel Front Office Manager
Seven Springs Mountain Resort
814-352-7777 ext. 7575
kgray@7springs.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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340 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
West Hartford, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed January 14, 2014

After driving 10 hours (from Connecticut, and dealing with traffic) we arrived at the mountain eager to explore and learn our surroundings. Although it was raining we were still hopeful for the next day. As we entered the hotel lobby the vibes resembled that of the hotel in The Shining; quiet, empty, and smelling of old ham. After the timid lobby clerk checked us in we then hunted for our room located within the colon of the hotel. Upon our arrival we anxiously opened the door revealing a modest two bedded singular room at the opposite end of the hotel. No fridge, no microwave, just two beds, a tv, mini keurig, and bathroom. There was a door beyond the beds we thought might lead to a balcony. To our dismay, it led to a back alleyway in which employees and patrons heavily smoked cigarettes. The smoke was filtered into our room via the ac unit. After shrugging our shoulders and trying to settle in, I attempted to use the bathroom. Sitting upon the throne I noticed an odd sensation from the toilet. Once flushed, a splash of scalding hot water kissed my rear end. I kid you not. Soonthereafter, I tried to wash my hands. The sink water had no capability of being cold in any faucet direction. Shrugging that off as well I continued to bed. After sleeping for a while my allergies woke me up from the collective amount of dust and what seemed to be mold on the ceiling. I thought a shower would do the trick. Again, the water was scalding hot and incapable of reaching remotely moderate temperatures. We had to change rooms. This second room was nicer. Still a bit dusty but not as mildewy. We got to ride the next day, conditions were sloppy due to rain and it all froze solid at night. As far as hotel amenities go, there are bar(s) that close way too early (9pm)... and they will not accept your visa gift cards. The hot tubs cost 10.50$ PER PERSON/ PER HALF HOUR. The pool is free to hotel guests and it is guarded by a weird medicine doctor. You have to go through the kids arcade to get there. This resort seemed oddly empty and too spacious for the little amount of fun we actually observed. We came mostly for the terrain park, which delivered. Everything else here is pretty dreary and weird. Closest liquor store is 25 mins away. Surrounding restaurants are of similar distance and filled with local christian yokels who are eerily quiet. One restaurant we went to had the ten commandments posted in the main entrance. Over all, I don't think we will be coming back here. Ever. Great place to come if you have the money, kids, and no real definition of fun.

  • Stayed January 2014, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Champion hotels

Greenville, North Carolina
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 12, 2014

Review of the property, not the slopes. I stayed at this property this weekend. [Jan 10 & 11, 2014] Here's my quick review....The resort is nice with excellent views of the grounds from hilltops & the hotel. The staff is not the friendliness. Only 3 or 4 out of every 10 employees were friendly. Not a very welcoming atmosphere. I enjoyed the tube park a lot. Very nice. I ate at the Pizza & Sub shop most of the time. Great food but you'll have a long wait time. Call in advance. Overall... The hotel was nice, management should retrain all employees on customer service & certain things were expensive; but... it is a ski resort???

  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2014

The Seven Springs Mountain Resort is a great place to take your family and friends. We arrived at 1:30 pm and had no problem checking in early. Check in time is at 4 pm. I work at a Hilton property, so I know early check in's are difficult to accommodate with a large hotel. The hotel lobby is very welcoming and furnished with rustic materials. The service is good as well. The dinning room was very busy during our visit. The dinner buffet is also great. They offer something different every night. The skiing conditions are amazing every time we have visited. They have a great snowmaking system. My dad and I have been here several times and will be back next year.

A suggestion that I think guest may like would be to offer a 24 hour coffee station in the lobby. Yes, you can get coffee in your room, but if you are sitting in the lobby you may want coffee right there and then. People check in at all different times.

  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen G, Front Office Manager at Seven Springs Mountain Resort, responded to this review, January 26, 2014
We appreciate you taking the time to provide the positive feedback about your recent stay at Seven Springs Mountain Resort. Right now, we are offering complimentary coffee in our Hotel Lobby from 5am until 11am, but expaniding into the evening is something we can certainly look in to, so we are glad you were able to share that information to assist us with our continuous growth and improvement. Thanks again!

Warmest regards,
Karen

Karen Gray-Knieriem
Hotel Front Office Manager
Seven Springs Mountain Resort
kgray@7springs.com
814-352-7777 ext. 7575
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Liverpool, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2014

We went to Seven Springs this past weekend with 5 family members. We had two queen beds and a roll away, the roll away costs like $20 a day extra. We got the Family memories package. Had all sorts of free meals and extras with it. Really a good deal. Rooms were clean and quiet, the only time we heard any movement outside was when the skiers got up to hit the slopes, anyone that skis knows the sound of ski boots hitting the floor. My wife and one young child didn't ski but there was plenty for them to do, skating, swimming, game rooms, shopping, putt putt. There is a all you can eat sea food buffet on Friday nights, a little pricey, but worth it. If you've ever been on a cruise then you'll know what I mean when I say the food is better than cruise food, especially the breakfast buffets. The wait staff in the dinning halls are hit and miss, some are good, some are slow, just like anywhere else you go.
Two of my kids took snowboarding lessons one did a private lesson and the other did a group. The price was reasonable for the lessons, plus it included lift tickets and rental. Compared to Colorado and the big slopes, the prices were extremely reasonable. The group lesson had 4 people in the group, not because no one took lessons, but because they broke them up that way. 4 people in a group is almost a private lesson. An hour and a half with only three other people is almost unheard of. The instructors were a great group of people, don't have one complaint with them.
The slopes were well taken care of, now if you've skied Vail or Keystone or any other Colorado resort you might be a little let down, these aren't those. But for east coast small slopes there's enough variety to keep you interested. Saturday was swamped, though we still never waited over 5 minutes to get on a lift. The amount of people on the slopes is wild compared to out west where you might pass a dozen skiers on a two lift run, here you'll pass dozens of all skill levels. Stay on your toes.
Check it out, you'll like the place.

Room Tip: Lower level rooms are closer to the amenities, such as the restaurants and bars, places for the kids...
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen G, Front Office Manager at Seven Springs Mountain Resort, responded to this review, January 26, 2014
Dear guest,

Thank you for taking the time to provide feedback regarding your recent stay and experiences throughout Seven Springs Mountain Resort. We look forward to seeing you again in the near future!

Warmest regards,
Karen

Karen Gray-Knieriem
Hotel Front Office Manager
Seven Springs Mountain Resort
kgray@7springs.com
814-352-7777 ext. 7575
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
59 reviews 59 reviews
28 hotel reviews
Reviews in 43 cities Reviews in 43 cities
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed January 5, 2014

This is a review of the slopes, not of the lodge.
This resort has a modest vertical of 750 feet in the North Face and even less in the other parts of the hill. It is located 75 minutes from Pittsburgh in the Laurel Mountains, whose modest peaks of 3000 ft are not particularly scenic. Day tickets are expensive at $75. Its main claim to fame are terrain parks, which are numerous and of varying challenge.
I was at Seven Springs on January 4, 2014. It was a bluebird day and it had snowed 4 inches in the prior 24 hrs. Temperatures had been low, thus ideal for snow making. It could have been a great day for skiing. Unfortunately, it was not for several reasons, which I understand are chronic problems at this resort. Sadly, only 2 black slopes were open. Giant Steps Slope, for instance, remained close for the whole day although it is one of their best slopes.There was ice on many slopes, including greens such as Lost Girl Trail and bare patches in the blue slope "corkscrew", which was actually hazardous due to rocks and other natural obstacles. As a result of the limited slope and lift availability, the open trails were crowded and the lines were huge at the lifts, particularly at Gunnar and Polar Bear, with no traffic control for most of the day and resulting chaos as people were trying to get on the chairs. Long lift lines and short, crowded runs are a poor combination and we were bored by the end of the day. I suspect that with all terrain open, this resort could keep you busy for a week-end at most. Although most other local resorts offered discounted online ski tickets on Liftopia, those for Seven Springs always seemed to be "sold out" over the past few weeks when I have been checking.
It is obvious that this resort can afford to offer a poor service because it does not really face much competition locally. Hidden Valley, which is more reasonably priced, is an even smaller hill, Blue Knob has better terrain and is inexpensive but is 2 hrs away and has obsolete infrastructure, and Snowshoe, which is superior to Seven Springs on all counts, is 4 hrs away and thus not suitable for day trips from Pittsburgh. I have the impression that Seven Springs caters to pass holders and people using the parks. Families with young children who are learning to ski or snowboard should go to Hidden Valley, more advanced skiers should go to Blue Knob if all or most terrain is open and it has just dumped, and everybody else prepare to have a mediocre experience at Seven Springs (unless they are interested in the Parks) or take long trips to greener pastures far away.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bakerton
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 5, 2014

Since childhood, have enjoyed an annual ski week to this resort. We appreciate the careful and charming rustic updates and upgrades. We've been to many other places on the east coast and have not found the same quality alpine feel with wood siding and real timbers supporting hotel and ski lodge. We enjoy the scale and level of services to this place. New metal, modern plastic siding, can be found at most ski places, (Snowshoe included). Seven Springs has achieved a natural, outside to inside connection with its structures, interiors and landscapes. It offers an authentic outdoor experience.

Those concerned with the costs of the meals should inquire of onsite resort alternatives. Every kind of fast food imaginable is offered. The timbers breakfast egg chefs are top notch, and make hot fresh omelets, loads of fresh fruit, tons of baked goods, and excellent table service with bottomless coffee cups await. Helen’s restaurant is a treat each year, they offer unique flavor combinations and a revolving menu. Helen’s is overwhelmingly charming. Worth a wintertime visit, Helens at dinnertime shows off large icicles clinging to the eaves with back lighting.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen G, Front Office Manager at Seven Springs Mountain Resort, responded to this review, January 7, 2014
Dear guest,

We appreciate the positive feedback you've provided regarding your stay at Seven Springs. While, there have been many updates to our structure around the Resort, we've been able to keep the original, look and feel.

Thanks again for sharing your experience.
Warmest regards,
Karen

Karen Gray-Knieriem
Hotel Front Office Manager
Seven Springs Mountain Resort
814-352-7777 ext.7575
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seven Springs Mountain Resort

Address: 777 Waterwheel Drive, Champion, PA 15622
Location: United States > Pennsylvania > Champion
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Champion
Price Range (Based on Average Rates): $$
Number of rooms: 414
Official Description (provided by the hotel):
Seven Springs Mountain Resort is the perfect place for family vacations that create lifelong memories. Each year the family-friendly resort hosts more than one million overnight and day guests who enjoy a vacation that includes the finest skiing, snowboarding and golf that Pennsylvania has to offer, the exhilaration of the new Laurel Ridgeline Canopy Tours, sporting clays and the ultimate in relaxation at the luxurious Trillium Spa.Seven Springs is conveniently located just off the Pennsylvania Turnpike, located within 200 miles of Pittsburgh, Washington, D.C., Baltimore, Cleveland and Columbus.With more than 60,000 square feet of meeting space available, Seven Springs hosts more than 1,000 meetings, conferences and banquet groups each year. Seven Springs Mountain Resort can accommodate more than 5,000 overnight guests in its perfectly appointed 414-room, 10-story high-rise hotel, nearly 1,200 condominiums and town homes, 11 cottages and 15 chalets. ... more   less 
Also Known As:
7 Springs Mountain Resort
Seven Springs Pa
Seven Springs Mountain Champion
Seven Springs Mountain Hotel Champion
Seven Springs Resort Champion

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